Theses and Dissertations
This collection includes both ASU Theses and Dissertations, submitted by graduate students, and the Barrett, Honors College theses submitted by undergraduate students.
Filtering by
- All Subjects: Data Analytics
- Creators: Department of Supply Chain Management
The goal of this project is to develop a deeper understanding of how machine learning pertains to the business world and how business professionals can capitalize on its capabilities. It explores the end-to-end process of integrating a machine and the tradeoffs and obstacles to consider. This topic is extremely pertinent today as the advent of big data increases and the use of machine learning and artificial intelligence is expanding across industries and functional roles. The approach I took was to expand on a project I championed as a Microsoft intern where I facilitated the integration of a forecasting machine learning model firsthand into the business. I supplement my findings from the experience with research on machine learning as a disruptive technology. This paper will not delve into the technical aspects of coding a machine model, but rather provide a holistic overview of developing the model from a business perspective. My findings show that, while the advantages of machine learning are large and widespread, a lack of visibility and transparency into the algorithms behind machine learning, the necessity for large amounts of data, and the overall complexity of creating accurate models are all tradeoffs to consider when deciding whether or not machine learning is suitable for a certain objective. The results of this paper are important in order to increase the understanding of any business professional on the capabilities and obstacles of integrating machine learning into their business operations.
As Clive Humby said, “Data is the new oil” and is becoming ever more important to every industry, profession, and business with incredible applications like artificial intelligence and machine learning. Looking specifically at the Small and Medium Businesses (SMB) market segment, there is a significant gap in the use of data analytics. Only 15% of SMBs have a “data-driven” culture. Companies that leverage data to drive decision-making have seen increased revenue, profit, and employee output. Despite the benefits, SMB owners run into three main issues. First, a lack of bandwidth as time and human capital are stretched thin. Second, technical expertise as many analytics tools require coding expertise or knowledge of systems and tools which many SMBs do not possess. Lastly, many SMBs lack the finances to invest in costly tools or subject matter experts. Enterprise-level organizations will continue to invest in analytics leaving SMBs behind and increasing economic inequality. Our solution is DataMate, a Data as a Service (DaaS) no-code, low-cost, and low-time intensive platform designed to provide end-to-end analytics solutions for SMB owners. The platform allows users to automatically pull data from sources (ex. point of sale, customer relationship management, etc.), store data in a centralized location, and lastly, visualize data through dashboards to enable SMBs with data-driven decision-making capabilities. Once at scale, we will be able to create models and deliver advanced predictive and prescriptive analytics. The global data-as-a-service industry market was valued at $5.5B in 2021 and is expected to grow at a CAGR of 36.9% until 2030. SMBs account for a minority of global revenue share but are expected to grow faster than large enterprises. The Total Addressable Market (TAM) for the data-as-a-service industry of small and medium-sized businesses in the United States is roughly $1.02B and the Serviceable Obtainable Market (SOM) is roughly $2.6M. The DaaS industry is highly competitive with high customer bargaining power and large growth potential. Some direct competitors to DataMate are FiveTran, Looker, Domo, and Alteryx. While offering similar data infrastructure services, no solution can achieve DataMate’s unique product value proposition. A fully operational platform will require considerable technical investment. Our go-to-market strategy consists of a manual and automated phase. To start, leveraging the expertise of data/business analysts to manually build end-to-end analytics solutions. Concurrently, we plan to build an automated platform. By starting to manually build, we can bring revenue on day one while solidifying template dashboards and ETL flows. Additionally, DataMate will start building data solutions only in the restaurant vertical given its large market segment and homogeneity of tools. Given the numerous variations in data needs between SMB industries, a step-by-step rollout allows for quality integration. Eventually, the platform will expand to all industries.
As Clive Humby said, “Data is the new oil” and is becoming ever more important to every industry, profession, and business with incredible applications like artificial intelligence and machine learning. Looking specifically at the Small and Medium Businesses (SMB) market segment, there is a significant gap in the use of data analytics. Only 15% of SMBs have a “data-driven” culture. Companies that leverage data to drive decision-making have seen increased revenue, profit, and employee output. Despite the benefits, SMB owners run into three main issues. First, a lack of bandwidth as time and human capital are stretched thin. Second, technical expertise as many analytics tools require coding expertise or knowledge of systems and tools which many SMBs do not possess. Lastly, many SMBs lack the finances to invest in costly tools or subject matter experts. Enterprise-level organizations will continue to invest in analytics leaving SMBs behind and increasing economic inequality. Our solution is DataMate, a Data as a Service (DaaS) no-code, low-cost, and low-time intensive platform designed to provide end-to-end analytics solutions for SMB owners. The platform allows users to automatically pull data from sources (ex. point of sale, customer relationship management, etc.), store data in a centralized location, and lastly, visualize data through dashboards to enable SMBs with data-driven decision-making capabilities. Once at scale, we will be able to create models and deliver advanced predictive and prescriptive analytics.
The COVID-19 pandemic’s unprecedented nature caused significant disruptions in the global supply chain industry, resulting in setbacks for supply chain operations. The repercussions of the supply chain challenges impacted various industries. This thesis seeks to investigate the impact of the COVID-19 pandemic on the supply chain industry, with a focus on how disruptions have affected the efficiency and resilience of companies within this sector. Data analytics will be leveraged to analyze these disruptions and improve supply chain operations.