Theses and Dissertations
This collection includes both ASU Theses and Dissertations, submitted by graduate students, and the Barrett, Honors College theses submitted by undergraduate students.
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Description
ABSTRACT
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
ContributorsKamrath, Jessica K (Author) / Kassing, Jeffrey W. (Thesis advisor) / Waldron, Vincent R. (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2015
Description
Sports communication is a vibrant, blossoming research area within the communication discipline. One of the more fruitful directions in sports communication research pertains to social media. Social media has embedded itself in the sports world in a very short period of time. As a result, there is a need for instructional resources that prepare students to understand the nuances and power that social media possess. This research provides the foundation for a case study textbook centered on social media and sports communication. Specifically, four cases dealing with: (a) athletes using social media to encourage input from fans; (b) sports organizations using social media as an agenda-setting tool; (c) negative parasocial interaction expressed to athletes via social media; and (d) athletes using social media to enact image repair are presented. These cases demonstrate that social media is a valuable conduit between athletes and fans that enables athletes and sports organizations to cultivate fan identity and maintain control over public information. The cases also demonstrate that fan behavior via social media can quickly turn problematic, requiring that athletes and sports organizations respond appropriately, yet strategically. The research concludes by offering implications for future social media and sports communication research.
ContributorsSanderson, Jimmy (Author) / Kassing, Jeffrey W. (Thesis advisor) / Ramirez Jr, Artemio (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2012
Description
Depression, anxiety, and suicidal thoughts or actions are on the rise in adolescents (National Institute of Mental Health, 2015; Bridge, Asti, & Horowitz, 2015). Parents, school administrators, and therapists are searching for resiliency factors with in at-risk groups to aid students in need. In previous work, Luthar and Zigler (1992) reported that intelligent youth are more resilient than less intelligent youth under low stress conditions but they lose their advantage under high stress conditions. This study examined whether intelligence (reflected in grade point average; GPA) and maladaptive (internalizing and externalizing symptoms) behaviors are negatively related in adolescents, and tested whether level of stress, reflected in emotion regulation and friendship quality, moderated that association. It also probed whether the relationships differ by gender. Sixth-graders (N=506) were recruited with active parental consent from three middle schools. Adolescents completed self-report questionnaires Regarding demo graphics, maladaptive behaviors, emotion regulation, and friendship quality, and GPA data were collected from the school. Regression analyses found that GPA was negatively related to externalizing symptoms. Girls with poor friendship communication report significantly higher maladaptive behaviors. This relation was more pronounced for girls with high GPAs, as predicted. Results support the theory that intelligent female adolescents are more reactive under adverse circumstances. Future efforts should follow students through middle school into high school to evaluate whether friendships remain important to adjustment, hold for boys as well as girls, and have implications for relationship interventions.
ContributorsGonzales, Ashlyn Carol (Author) / Luthar, Suniya (Thesis director) / Davis, Mary (Committee member) / Infurna, Frank (Committee member) / Department of Psychology (Contributor) / Sanford School of Social and Family Dynamics (Contributor) / Barrett, The Honors College (Contributor)
Created2017-12