Theses and Dissertations
This collection includes both ASU Theses and Dissertations, submitted by graduate students, and the Barrett, Honors College theses submitted by undergraduate students.
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Description
This study examines the nature of emotion work in a nonprofit organization through qualitative inquiry. The mission of the organization is to provide houses of hospitality and ongoing support to help pregnant and parenting women in need reach their goals, and welcomes them into a community filled with love and dignity. Field observations and participant interviews were analyzed alongside organizational documents to determine if participants were experiencing emotional labor and the ways in which they are compensated for this labor. By extending the concepts of emotional labor to jobs and volunteer positions that do not receive significant financial compensation, the findings suggest that emotional labor is not always performed for a wage. Further, volunteers of nonprofit organizations may find compensation through the fulfillment of personal motivations, unrelated to financial gain.
ContributorsJohnson, Allyse Marie (Author) / Adame, Bradley (Thesis director) / Ramella, Kelly (Committee member) / Bisel, Ryan (Committee member) / Barrett, The Honors College (Contributor) / School of Community Resources and Development (Contributor) / Walter Cronkite School of Journalism and Mass Communication (Contributor) / Hugh Downs School of Human Communication (Contributor)
Created2015-05
Description
Depression, anxiety, and suicidal thoughts or actions are on the rise in adolescents (National Institute of Mental Health, 2015; Bridge, Asti, & Horowitz, 2015). Parents, school administrators, and therapists are searching for resiliency factors with in at-risk groups to aid students in need. In previous work, Luthar and Zigler (1992) reported that intelligent youth are more resilient than less intelligent youth under low stress conditions but they lose their advantage under high stress conditions. This study examined whether intelligence (reflected in grade point average; GPA) and maladaptive (internalizing and externalizing symptoms) behaviors are negatively related in adolescents, and tested whether level of stress, reflected in emotion regulation and friendship quality, moderated that association. It also probed whether the relationships differ by gender. Sixth-graders (N=506) were recruited with active parental consent from three middle schools. Adolescents completed self-report questionnaires Regarding demo graphics, maladaptive behaviors, emotion regulation, and friendship quality, and GPA data were collected from the school. Regression analyses found that GPA was negatively related to externalizing symptoms. Girls with poor friendship communication report significantly higher maladaptive behaviors. This relation was more pronounced for girls with high GPAs, as predicted. Results support the theory that intelligent female adolescents are more reactive under adverse circumstances. Future efforts should follow students through middle school into high school to evaluate whether friendships remain important to adjustment, hold for boys as well as girls, and have implications for relationship interventions.
ContributorsGonzales, Ashlyn Carol (Author) / Luthar, Suniya (Thesis director) / Davis, Mary (Committee member) / Infurna, Frank (Committee member) / Department of Psychology (Contributor) / Sanford School of Social and Family Dynamics (Contributor) / Barrett, The Honors College (Contributor)
Created2017-12
Description
Employee voicing facilitates positive changes and experiences for organizations and employees. However, despite a plethora of research on voice in different disciplines, our understanding of the process of employee voicing is still limited. This study seeks to (a) identify the phases that characterize the voicing process and (b) uncover the communicative strategies that characterize the different phases of the voicing process in the renewable energy industry in Kenya. The study utilized a qualitative approach. Namely, semi-structured interviews were conducted with twenty-three renewable energy workers in Kenya who reported to have engaged in voicing. Data were analyzed using a grounded theory approach. The findings revealed five core phases that characterize voicing: idea formation, planning, initial enactment, reflexive enactment, and outcome. Further, the findings uncovered a variety of communicative strategies that are used in the different phases of voicing. These strategies emerged from the perspectives of different actors such as voicers, voicers’ peers, and recipients and their peers who are involved in the voicing process. The findings of this study advance voice theory by reconceptualizing voicing as a process that is highly interactive. Additionally, the findings extend voice theory in three other ways. First, the results demonstrate that power and status disparities in organizations produce hierarchies that inhibit voicing, especially among low power and status employees. Participants discussed how they communicatively navigate these disparities. Second, the results shed light on the ways voicers navigate different risks associated with voicing such as idea stealing and retributions. Third, the findings illustrate the specific ways that positive communicative relationships between peers, and between supervisors and subordinates facilitate voicing. Both supervisors and peers are highly involved in all phases of the voicing process and thus, contribute to the development and enactment of the ideas. Finally, the findings offer practical ways for cultivating and fostering voicing to voicers, voicers’ peers, voice recipients, and organizations in the renewable energy industry.
ContributorsKiura, Mary (Author) / Kim, Heewon (Thesis advisor) / Mongeau, Paul (Committee member) / Waldron, Vincent (Committee member) / Bisel, Ryan (Committee member) / Arizona State University (Publisher)
Created2022