Neal, Tess

The knowledge of experts presumably affects their credibility and the degree to which the trier of fact will agree with them. However, specific effects of demonstrated knowledge are largely unknown. This experiment manipulated a forensic expert’s level of knowledge in a mock trial paradigm. We tested the relation between low versus high expert knowledge on mock juror perceptions of expert credibility, on agreement with the expert, and on sentencing. We also tested expert gender as a potential moderator. Knowledge effects were statistically significant; however, these differences carried little practical utility in predicting mock jurors’ ultimate decisions. Contrary to hypotheses that high knowledge would yield increased credibility and agreement, knowledge manipulations only influenced perceived expert likeability. The low knowledge expert was perceived as more likeable than his or her high knowledge counterpart, a paradoxical finding. No significant differences across expert gender were found. Implications for conceptualizing expert witness knowledge, credibility, and their potential effects on juror decision-making are discussed.

Examinations of trust have advanced steadily over the past several decades, yielding important insights within criminal justice, economics, environmental studies, management and industrial organization, psychology, political science, and sociology. Cross-disciplinary approaches to the study of trust, however, have been limited by differences in defining and measuring trust and in methodological approaches. In this chapter, we take the position that: 1) cross-disciplinary studies can be improved by recognizing trust as a multilevel phenomenon, and 2) context impacts the nature of trusting relations. We present an organizing framework for conceptualizing trust between trustees and trustors at person, group, and institution levels. The differences between these levels have theoretical implications for the study of trust and that might be used to justify distinctions in definitions and methodological approaches across settings. We highlight where the levels overlap and describe how this overlap has created confusion in the trust literature to date. Part of the overlap – and confusion – is the role of interpersonal trust at each level. We delineate when and how interpersonal trust is theoretically relevant to conceptualizing and measuring trust at each level and suggest that other trust-related constructs, such as perceived legitimacy, competence, and integrity, may be more important than interpersonal trust at some levels and in some contexts. Translating findings from trust research in one discipline to another and collaborating across disciplines may be facilitated if researchers ensure that their levels of conceptualization and measurement are aligned, and that models developed for a particular context are relevant in other, distinct contexts.