Barrett

Barrett, The Honors College at Arizona State University proudly showcases the work of undergraduate honors students by sharing this collection exclusively with the ASU community.

Barrett accepts high performing, academically engaged undergraduate students and works with them in collaboration with all of the other academic units at Arizona State University. All Barrett students complete a thesis or creative project which is an opportunity to explore an intellectual interest and produce an original piece of scholarly research. The thesis or creative project is supervised and defended in front of a faculty committee. Students are able to engage with professors who are nationally recognized in their fields and committed to working with honors students. Completing a Barrett thesis or creative project is an opportunity for undergraduate honors students to contribute to the ASU academic community in a meaningful way.

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How Queue Design and Operations Affect Wait Times at the Magic Kingdom

Description
Waiting in line for attractions is an unavoidable part of every theme park visit. Many theme park designers have tried ways to make these waits shorter and more enjoyable. Such techniques include offering a separate ‘fast lane’ for certain Guests or creating additional load platforms for higher Guest throughput. Both…

Waiting in line for attractions is an unavoidable part of every theme park visit. Many theme park designers have tried ways to make these waits shorter and more enjoyable. Such techniques include offering a separate ‘fast lane’ for certain Guests or creating additional load platforms for higher Guest throughput. Both the queues themselves as well as the attraction’s operation have an enormous effect on how many Guests can experience it in a day, and relatedly, how long they will have to wait for that experience. This paper will utilize both queueing theory and personal work experience to analyze the queues and operations of two attractions at the Magic Kingdom Park: the Tomorrowland Speedway and the Tomorrowland Transit Authority PeopleMover. I use my own personal experience working at these attractions as well as queueing data I recorded to show areas for improvement in queue design and operations, as well as potential solutions to increase efficiency and lower operational costs.
ContributorsMarples, Maddy (Author) / Eftekhar, Mahyar (Thesis director) / Lauterborn, Tracey (Committee member) / Barrett, The Honors College (Contributor) / Department of Supply Chain Management (Contributor)
Created2023-12