School of Sustainability Graduate Culminating Experiences

For decades, understanding the complexity of behaviors, motivations, and values has interested researchers across various disciplines. So much so that there are numerous terms, frameworks, theories, and studies devoted to understanding these complexities and how they interact and evolve into actions. However, little research has examined how employee behaviors translate into the work environment, particularly regarding perceived organizational success. This study advances research by quantitatively assessing how a greater number of individual employees’ pro-environmental behaviors are related to the perceived success of environmentally sustainable workplace activities. We have concluded that the more pro-environmental behaviors an employee embodies, the more positively they perceive the success of their local government's sustainable purchasing policy. Additionally, other factors matter, including organizational behaviors, like training, innovation, and reduction of red tape.

Cities with a car-oriented mobility system are significant consumers of energy and require drastic transformations in their structure and function to minimize their harmful impacts on environment and people and to achieve sustainability goals. To promote such sustainable transformations, municipal administrators need to act as change-agents. Because municipal governments are often not agile organizations, they tend toward incrementalism even in the pursuit of transformational goals. Therefore, there is a need in municipal governments to build individual transformative capacity so that municipal administrators can design, test, and implement plans, projects, and policies that are capable of transforming cities toward sustainability. This research presents a game-based workshop, “Stadt-liche Ziele” (AudaCity), that uses a backcasting approach to make municipal administrators build a sustainability strategy. I conducted a pilot study to test the effects of the game on municipal administrators’ confidence in their own ability and power to implement sustainability actions, a key determinant of transformative capacity. Five municipal administrators from Lüneburg, Germany, working on mobility issues, participated in a three-hour-workshop playing the game. Interviews and questionnaires were used before and after the workshop and participants’ contributions during the event were recorded to explore collective changes in confidence. Results indicate that the game increased participant confidence by rewarding collective success, breaking down an ambitious goal into achievable tasks, and acknowledging how administrators’ current actions already contribute to the goal.

Sustainable purchasing policies and e-procurement are both fast becoming popular topics across city governments in the United States. As these two relatively new initiatives meet, the relationship they share has some promising implications that have gone mostly unexplored until now. E-procurement systems have gained a reputation of being one of the most effective ways to advance sustainable purchasing goals, but the belief alone may not be enough to create director-level buy-in throughout city governments. The possible link between these two tools was identified while working with the City of Phoenix’s Office of Environmental Programs. While helping them integrate sustainability considerations into their procurement process, it was noticed that e-procurement systems typically facilitated many of the obstructions the department faced and that there could be a positive relationship between their already existing e-procurement system and their sustainable purchasing policy. To investigate this relationship deeper, a survey of city government procurement was sent to 1,845 directors from Finance, Public Works, and Environmental departments across 791 U.S. cities. These decision-makers answered questions relating to their assessment of how sustainable purchasing policies are implemented and the extent to which their city uses an e-procurement system. Tests of independence were then performed to determine if a relationship between different e-procurement activities and perceived success of cities’ sustainable purchasing policies existed. Results show that the use of an environmentally friendly database of products and services in a city’s e-procurement system is the single most important e-procurement pursuit cities can undertake to influence the opinions that city managers have regarding the success of their sustainable purchasing policy. By understanding this connection, The City of Phoenix and other cities facing the same challenges are able to develop best practices to leverage e-procurement for purchasing sustainably and fully implementing their sustainable purchasing policies.