School of Sustainability Graduate Culminating Experiences

For decades, understanding the complexity of behaviors, motivations, and values has interested researchers across various disciplines. So much so that there are numerous terms, frameworks, theories, and studies devoted to understanding these complexities and how they interact and evolve into actions. However, little research has examined how employee behaviors translate into the work environment, particularly regarding perceived organizational success. This study advances research by quantitatively assessing how a greater number of individual employees’ pro-environmental behaviors are related to the perceived success of environmentally sustainable workplace activities. We have concluded that the more pro-environmental behaviors an employee embodies, the more positively they perceive the success of their local government's sustainable purchasing policy. Additionally, other factors matter, including organizational behaviors, like training, innovation, and reduction of red tape.

City governments are increasingly interested in the concept of urban resilience. While theoretical debates continue to develop and critique the value of ‘urban resilience,’ a growing number of cities are organizing policies and projects around the concept. Building urban resilience is viewed as a key concern for cities facing, in particular, climatic threats –although other urban challenges and equity concerns are increasingly prioritized. Support from city leadership and large funding opportunities, such as the Rockefeller Foundation’s 100 Resilient Cities program, have encouraged some leading cities to create and manage city-wide resilience strategies. Yet pioneering cities have few guideposts to institutionalize resilience. This research evolved out of conversations with city officials in Portland, OR who were interested to learn how other cities were organizing resilience work. We explore how urban resilience is being structured and coordinated in 19 North American cities, focusing on emerging definitions, organizational structures, internal and external coordination efforts, and practitioners’ insights. We situate our findings on emerging governance approaches and lessons learned within the current urban resilience literature on governance by reviewing 40 academic papers and identifying 6 recurrent factors for effective governance. Additionally, we conducted 19 semi-structured interviews with North American resilience practitioners to describe emerging organization trends and share lessons from practice. Based off our interviews, we propose 5 key findings for structuring resilience work in cities effectively. These include: establishing a clear, contextual definition and scope, bringing communities into the process, championing the agreed-upon vision, balancing a centralized and dispersed approach, and recognizing tradeoffs in organizational placement. This research provides practitioners with insights to help facilitate resilience work within their cities and contributed to the scholarly debate on moving resilience theory toward implementation.

Sustainable purchasing policies and e-procurement are both fast becoming popular topics across city governments in the United States. As these two relatively new initiatives meet, the relationship they share has some promising implications that have gone mostly unexplored until now. E-procurement systems have gained a reputation of being one of the most effective ways to advance sustainable purchasing goals, but the belief alone may not be enough to create director-level buy-in throughout city governments. The possible link between these two tools was identified while working with the City of Phoenix’s Office of Environmental Programs. While helping them integrate sustainability considerations into their procurement process, it was noticed that e-procurement systems typically facilitated many of the obstructions the department faced and that there could be a positive relationship between their already existing e-procurement system and their sustainable purchasing policy. To investigate this relationship deeper, a survey of city government procurement was sent to 1,845 directors from Finance, Public Works, and Environmental departments across 791 U.S. cities. These decision-makers answered questions relating to their assessment of how sustainable purchasing policies are implemented and the extent to which their city uses an e-procurement system. Tests of independence were then performed to determine if a relationship between different e-procurement activities and perceived success of cities’ sustainable purchasing policies existed. Results show that the use of an environmentally friendly database of products and services in a city’s e-procurement system is the single most important e-procurement pursuit cities can undertake to influence the opinions that city managers have regarding the success of their sustainable purchasing policy. By understanding this connection, The City of Phoenix and other cities facing the same challenges are able to develop best practices to leverage e-procurement for purchasing sustainably and fully implementing their sustainable purchasing policies.