Matching Items (5)
Description
ABSTRACT
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
ContributorsKamrath, Jessica K (Author) / Kassing, Jeffrey W. (Thesis advisor) / Waldron, Vincent R. (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2015
Description
Sports communication is a vibrant, blossoming research area within the communication discipline. One of the more fruitful directions in sports communication research pertains to social media. Social media has embedded itself in the sports world in a very short period of time. As a result, there is a need for instructional resources that prepare students to understand the nuances and power that social media possess. This research provides the foundation for a case study textbook centered on social media and sports communication. Specifically, four cases dealing with: (a) athletes using social media to encourage input from fans; (b) sports organizations using social media as an agenda-setting tool; (c) negative parasocial interaction expressed to athletes via social media; and (d) athletes using social media to enact image repair are presented. These cases demonstrate that social media is a valuable conduit between athletes and fans that enables athletes and sports organizations to cultivate fan identity and maintain control over public information. The cases also demonstrate that fan behavior via social media can quickly turn problematic, requiring that athletes and sports organizations respond appropriately, yet strategically. The research concludes by offering implications for future social media and sports communication research.
ContributorsSanderson, Jimmy (Author) / Kassing, Jeffrey W. (Thesis advisor) / Ramirez Jr, Artemio (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2012
Description
The challenges that face student-athletes when they retire from formal sport participation coincides with their loss of their athletic identity (how much they identify with their athlete role), often geographic upheaval, uncertainty of the future regarding alternate roles, and change in social support systems, which make this period more difficult to adjust to. This study explored the experiences of the retirement transition of graduating student-athletes. The current study aims to examine this unique experience through qualitative investigation into the collective experiences of student-athletes to identify overarching relevant themes common throughout this experience. The participants were 13 student-athletes who graduated in the Spring Semester of 2017 (May- June 2017), played their sport at a National Collegiate Athletics Association (NCAA) Institution at the Varsity level, and were not continuing to play their sport at the elite level. Semi-structured interviews were conducted with participants between five and eight months post-graduation. Thematic analysis was used to categorize participants’ responses and allow for an in-depth investigation of different factors affecting personal adjustment throughout this period. The five overarching themes identified were: the need for social connection, the impact of a goal-oriented mindset, preparedness for the transition, translatable skills from being a student-athlete, and the perspective of their own identity and purpose. The ability to shift perspective to retrospectively appreciate the student-athlete experience, while incorporating it as one part of their overall life journey, is discussed as a protective factor for positive transition outcomes. As the large majority of collegiate athletes do not continue to play their sport professionally, this population is in high need of continued guidance. The present work can inform interventions to aid student-athletes in this difficult transitional period. Mentorship from previously graduated student-athletes, coaches, or administrative programs are suggested as a tangible positive intervention strategy based off of the results.
ContributorsKnizek, Olivia Alison (Author) / Meân, Lindsey J. (Thesis advisor) / Roberts, Nicole A. (Thesis advisor) / Mickelson, Kristin (Committee member) / Arizona State University (Publisher)
Created2018
Description
In 1981, Fernando Valenzuela had one of the most unlikely rookie seasons for theLos Angeles Dodgers. Originally from a rural farm town in northern Mexico, he left an enduring legacy that persists within Mexican/American and Latinx fans and communities throughout Los Angeles. Not only did Fernando help the Dodgers capture the World Series, he captured the hearts of the people and the communities who had shunned the Dodgers for decades. This act of protest was a response to the destruction of three neighborhoods—La Paloma, Palo Verde, and Bishop—that were destroyed amid a protracted legal battle with the city of Los Angeles throughout the 1950’s that culminated in coercion, violence, and a new baseball stadium. This project intends to remember the neighborhoods of La Paloma, Palo Verde, and Bishop and those who lost their homes alongside the public memory of Fernando Valenzuela’s unlikely rookie season, dubbed Fernandomania, and his career with the Los Angeles Dodgers. I illumine how the public memories of Fernandomania, a moment of communitas, and Fernando Valenzuela have facilitated the public forgetting of La Loma, Palo Verde, and Bishop by making Chavez Ravine into a novel public idiom for American baseball rather than a site of violence and resistance. In the process of facilitating the public forgetting of these neighborhoods, the sports media commits a pernicious discursive violence upon Fernando Valenzuela’s hyper-visible brown body that reveals the workings of a white racial frame designed to protect American baseball’s white masculine ideology. Ultimately, the Los Angeles Dodgers benefit from Fernando’s unmistakably cultural and racial Mexican identity—the source of his otherization and incongruity with American baseball’s white heroism—as the transgressions of the past are slowly forgotten.
ContributorsZamora, Erin Victoria (Author) / Brouwer, Daniel C (Thesis advisor) / Meân, Lindsey J. (Committee member) / Ore, Ersula J. (Committee member) / Arizona State University (Publisher)
Created2020
Description
While the African American civil rights movement of the 1950s and 60s is one of the most famous and celebrated parts of American history, rhetoric scholars have illuminated the ways this subversive movement has been manipulated beyond recognition over time. These narrative constructions play a role in preserving what Maegan Parker Brooks calls the "conservative master narrative of civil rights history," a narrative that diminishes the work of activists while simultaneously promoting complacency to prevent any challenge to the white supremacist hegemony. This dissertation argues that the graphic memoir trilogy March by John Lewis, Andrew Aydin, and Nate Powell challenges this conservative master narrative through visual rhetoric, in particular through the comics techniques "braiding" and "weaving."
Braiding occurs when authors create "webs of interrelation" (Miodrag 134) by repeating a technique throughout the text, which can sometimes involve a secondary narrative (Groensteen). Braids are associations in the network of panels of the comic that go beyond the parameters of strictly linear storytelling as panels echo those the reader has encountered before. The braids in March compare the past and present through a direct juxtaposition of January 20, 2009—the inauguration day of Barack Obama—with John Lewis' activism from 1959 to 1965. While this juxtaposition risks reinforcing a progress narrative that suggests racism is in the past, in fact, the braided inauguration scenes help the reader connect the moments of the past with their present, calling to mind the ways white supremacy endures in contemporary America. Weaving refers to the reader’s action of moving back and forth in the comics narrative to create meaning, and artists use techniques that facilitate this behavior, such as leaving out or minimizing significant cues and creating a sense of ambiguity that leads the reader to become curious about the events in the sequence. Weaving can disrupt an easy linear narrative of depicted events—such as Fannie Lou Hamer's testimony at the Democratic National Convention—as artists present several opportunities for the reader to interpret these stories in ways that challenge a conservative master narrative of the events in the trilogy.
Braiding occurs when authors create "webs of interrelation" (Miodrag 134) by repeating a technique throughout the text, which can sometimes involve a secondary narrative (Groensteen). Braids are associations in the network of panels of the comic that go beyond the parameters of strictly linear storytelling as panels echo those the reader has encountered before. The braids in March compare the past and present through a direct juxtaposition of January 20, 2009—the inauguration day of Barack Obama—with John Lewis' activism from 1959 to 1965. While this juxtaposition risks reinforcing a progress narrative that suggests racism is in the past, in fact, the braided inauguration scenes help the reader connect the moments of the past with their present, calling to mind the ways white supremacy endures in contemporary America. Weaving refers to the reader’s action of moving back and forth in the comics narrative to create meaning, and artists use techniques that facilitate this behavior, such as leaving out or minimizing significant cues and creating a sense of ambiguity that leads the reader to become curious about the events in the sequence. Weaving can disrupt an easy linear narrative of depicted events—such as Fannie Lou Hamer's testimony at the Democratic National Convention—as artists present several opportunities for the reader to interpret these stories in ways that challenge a conservative master narrative of the events in the trilogy.
ContributorsBoykin, Jessica (Author) / Miller, Keith D. (Thesis advisor) / Lamp-Fortuno, Kathleen (Committee member) / Ore, Ersula J. (Committee member) / Serafini, Frank (Committee member) / Arizona State University (Publisher)
Created2019