Matching Items (69)
Description
Identifying factors associated with service infusion success has become an important issue in theory and practice, as manufacturers turn to services to advance performance. The goals of this dissertation are to identify the key factors associated with service infusion success and develop an integrative framework and associated research propositions to isolate the underlying determinants of successful hybrid solution strategies for business customers. This dissertation is comprised of two phases. The first phase taps into the experience and learning gained by executives from Fortune-100 manufacturing firms who are managing the transition from goods to hybrid offerings for their customers. A discovery-oriented, theory-in-use approach is adopted to glean insights concerning the factors that facilitate and hinder those service transition strategies. Twenty-eight interviews were conducted with key executives, transcripts were analyzed and key themes were identified with special attention directed to the particular capabilities that managers consider crucial for successful service-growth strategies. One such capability centers on the ability of a firm to successfully transfer newly-developed hybrid solutions from one customer engagement to another. Building on this foundation, phase two involves a case study that provides an in-depth examination of the hybrid offering replication process in a business-to-business firm attempting to replicate four strategic hybrid offerings. Emergent themes, based on 13 manager interviews, reveal factors that promote or impede successful hybrid offering transfer. Among the factors that underlie successful hybrid offering transfers across customer engagements are close customer relationships, a clear value proposition embraced by organizational numbers, an accurate forecast of market potential, and collaborative working relationships across units. The findings from the field studies provided a catalyst for a deeper examination of existing literature and formed the building blocks for the conceptual model and several key research propositions related to the successful transfer of hybrid offerings. The model isolates five sets of factors that influence the hybrid offering transfer process, including the characteristics of (1) the source project team, (2) the seeking project team, (3) the hybrid offering, (4) the relationship exchange, and (5) the customer. The conceptualization isolates the critical role that the customer assumes in service infusion strategy implementation.
ContributorsSalas, Jim (Author) / Walker, Beth (Thesis advisor) / Hutt, Michael D. (Thesis advisor) / Park, Sungho (Committee member) / Ulaga, Wolfgang (Committee member) / Arizona State University (Publisher)
Created2013
Description
Social media offers a powerful platform for the independent digital content producer community to develop, disperse, and maintain their brands. In terms of information systems research, the broad majority of the work has not examined hedonic consumption on Social Media Sites (SMS). The focus has mostly been on the organizational perspectives and utilitarian gains from these services. Unlike through traditional commerce channels, including e-commerce retailers, consumption enhancing hedonic utility is experienced differently in the context of a social media site; consequently, the dynamic of the decision-making process shifts when it is made in a social context. Previous research assumed a limited influence of a small, immediate group of peers. But the rules change when the network of peers expands exponentially. The assertion is that, while there are individual differences in the level of susceptibility to influence coming from others, these are not the most important pieces of the analysis--unlike research centered completely on influence. Rather, the context of the consumption can play an important role in the way social influence factors affect consumer behavior on Social Media Sites. Over the course of three studies, this dissertation will examine factors that influence consumer decision-making and the brand personalities created and interpreted in these SMS. Study one examines the role of different types of peer influence on consumer decision-making on Facebook. Study two observes the impact of different types of producer message posts with the different types of influence on decision-making on Twitter. Study three will conclude this work with an exploratory empirical investigation of actual twitter postings of a set of musicians. These studies contribute to the body of IS literature by evaluating the specific behavioral changes related to consumption in the context of digital social media: (a) the power of social influencers in contrast to personal preferences on SMS, (b) the effect on consumers of producer message types and content on SMS at both the profile level and the individual message level.
ContributorsSopha, Matthew (Author) / Santanam, Raghu T (Thesis advisor) / Goul, Kenneth M (Committee member) / Gu, Bin (Committee member) / Arizona State University (Publisher)
Created2013
Description
This thesis is broken down into two sections. The first being market research and the second being the creation of the financial guide. The first section includes our primary and secondary data. In this section, we discover whether or not there is an actual need for a financial guide among college students, as well as the relationships among different variables that we included in our survey. The second section comes in the format of a financial guide that we have created. It includes topics that that our survey respondents feel most pertinent to them. It also uses the data we collected to emphasize certain topics over others in order to educate our readers and capture their attention as much as possible.
ContributorsShi, Cindy (Co-author) / Megan, Vogelsang (Co-author) / Hoffman, David (Thesis director) / Park, Sungho (Committee member) / W. P. Carey School of Business (Contributor) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
Description
Consumers search before making virtually any purchase. The notion that consumers engage in costly search is well-understood to have deep implications for market performance. However to date, no theoretical model allows for the observation that consumers often purchase more than a single product in an individual shopping occasion. Clothing, food, books, and music are but four important examples of goods that are purchased many items at a time. I develop a modeling approach that accounts for multi-purchase occasions in a structural way. My model shows that as preference for variety increases, so does the size of the consideration set. Search models that ignore preference for variety are, therefore, likely to under-predict the number of products searched. It is generally thought that lower search costs increase retail competition which pushes prices and assortments down. However, I show that there is an optimal number of products to offer depending on the intensity of consumer search costs. Consumers with high search costs prefer to shop at a store with a large assortment of goods and purchase multiple products, even if the prices that firm charges is higher than competing firms' prices. On the other hand, consumers with low search costs tend to purchase fewer goods and shop at the stores that have lower prices, as long as the store has a reasonable assortment offering. The implications for market performance are dramatic and pervasive. In particular, the misspecification of demand model in which search is important and/or multiple discreteness is observed will produce biased parameter estimates leading to erroneous managerial conclusions.
ContributorsAllender, William Jacob (Author) / Richards, Timothy J. (Thesis advisor) / Park, Sungho (Committee member) / Hamilton, Stephen (Committee member) / Arizona State University (Publisher)
Created2013
Description本文对中国制药企业并购溢价影响因素进行了研究，提出了对制药企业并购非常重要的两个新的影响因素：可生产药品批文和在研新药批文。本文以2011年1月—2019年12月间我国制药行业上市公司并购事件为样本，对在研新药和可生产药品批文的价值从四个维度度量：是否有在研新药和可生产药品批文；在研新药数量及可生产药品批文数量；根据创新药和仿制药两个类别进行细分；标的企业所拥有的在研新药和可生产药品批文的市场价值。论文发现药品批文对企业并购溢价的影响不是很显著。进一步的，本文探究了药品批文对主并企业的对被并购公司的估值的影响。实证结果表明，我国制药企业在并购估值时确实会考虑到在研新药和可生产药品批文的价值。本文还发现对于可生产药品来说，相对创新药，被并购公司持有的仿制药批文影响更显著。而对于在研新药来说，主并企业更看重在研的创新药，在研仿制药对并购估值的影响不大。最后，本文选取了两个代表性案例进一步分析和探讨药品批文对企业并购的影响。
ContributorsYe, Tao (Author) / Shen, Wei (Thesis advisor) / Chang, Chun (Thesis advisor) / Jiang, Zhan (Committee member) / Gu, Bin (Committee member) / Arizona State University (Publisher)
Created2022
Description城投债是地方政府投融资平台作为发行主体发行的债券，所融资金多被投入地方政府基础设施建设或者公益性项目，拥有地方政府信用的隐性担保。城投债在一定程度上缓解了地方政府在城市发展过程中资金的短缺问题，在我国城市化进程，促进当地经济发展，引导产业转型升级等方面做出了重大贡献。 随着城投债不断发展，代表城投债信用风险的主要考量点-城投债信用利差愈发备受关注。因为无论是城投债的承销机构，还是城投债的投资机构，包括涉及到城投债风险管控的政策制定部门，都会关注到城投债信用利差，那么影响城投债信用利差的影响因素有哪些呢，这些影响因素有哪些是对城投债信用利差有显著影响呢。 本文首先对城投债相关理论概念，包括政府投融资平台、城投债概念以及相关文献综述做了介绍；并指出了之前研究的一些不足之处等问题。同时对城投债的发展概况做了简要描述并进行了相关统计；其次针对影响城投债信用风险的相关因素进行了详细的分析，主要包括宏观经济因素分析、地方政府影响因素分析、发债主体影响因素分析和债项自身影响因素分析；通过分析每一种影响因素的具体情况，假设相关因素与信用利差的关系。然后再提取二手数据通过实证验证回归分析的方法分别验证假设是否成立，找出影响城投债信用风险的主要共同影响因素，同时得出影响最为强烈的几种因素。最后根据上述分析得出的相关结论， 提出防范与降低城投债信用风险的对策和建议。 该研究一方面引导市场正视城投债信用利差的各种因素，明确我们平时认为的影响因素和理论研究得出的影响因素是否一致；继而找到影响城投债信用利差的关键因素，供城 投债承销机构及投资机构做参考，同时提示城投债风险防范应重点关注的核心问题，为防范和降低城投债风险提供重要参考。
ContributorsLi, Juhui (Author) / Gu, Bin (Thesis advisor) / Liang, Bing (Thesis advisor) / Wang, Tan (Committee member) / Arizona State University (Publisher)
Created2019
Description
My research investigates how tech businesses alter society by engaging with their consumers in online and mobile spaces. In the first chapter, I examine the effect of a user deterrence policy - a policy that adds friction to information sharing and promotion to curb malicious activities of abnormal users - on regular users in an online platform. According to a quasi-experiment on an online news site, the deterrence policy increases regular users’ feedback activities by 0.11 percent by upvoting or downvoting others’ comments. To examine the underlying rationale for effect, I use the rational voting decisions framework and find that the deterrent policy enhances the subjective likelihood of affecting the popularity of comments among regular users by casting a decisive vote, due to the expected drop in abnormal user activity. Additionally, I observe that the deterrence policy strongly affects active users and political extremes. As disinformation poses a substantial threat to the sustainability of online platforms, this study provides valuable insights for businesses and policymakers as they assess the consequences of abnormal user deterrence policies. In the second chapter, I develop a conceptual model that shows how the efficacy of artificial intelligence positively affects firm performance, which is mediated by improved distributive equity. Using a dataset of 45 million users from 35 countries across 5 continents collected from a global artificial intelligence-powered education app, I find strong support for distributive equity as a mediator between the perceived efficacy of artificial intelligence and firm performance. I also find that the mediating effect of distributive equity is more pronounced in severe environmental conditions regarding political regimes, economic development, socio-cultural aspect, and technological resources, hence aiding in the actualization of artificial intelligence in such contexts. This research contributes to the growing popularity of the blended value proposition, such as the simultaneous pursuit of financial and social interests, by expanding a business model from a bottom line to a double bottom line approach. I discuss how this study extends the literature and provides managerial implications of artificial intelligence firms for global expansion, recruitment, and an inclusive information system.
ContributorsJeong, Dahae (Author) / Han, Sang Pil (Thesis advisor) / Lee, Sanghak (Thesis advisor) / Park, Sungho (Committee member) / Arizona State University (Publisher)
Created2023
Description疫情期间，人们与社区发生了高频链接。流调、核酸、求助，社区工作者无时不刻出现在人们的生活中。社区作为中国基层治理的基础单元，政府需要上而下到社区执行防控工作，百姓则自下而上需要社区提供服务和帮助、向上反映各类居民诉求。伴随着中国的城镇化进程，全中国有9万个城市社区、400万社区工作者，社区参与主体从居委会、物业到民非组织，不断地进化。在人们对未来生活需求不断提高的时侯，社区服务提供者协同社区各主体，实现数字社区可持续发展？本研究围绕“社区服务提供者如何在后疫情时代构建可持续的社区协同机制？”这一研究问题，首先，对数字社区可持续发展和数字社区协同机制相关研究进行梳理和回顾；第二，将以数字社区建设和协同治理为出发点，以七彩集团为研究样本，分析其实际运营的滨江缤纷未来社区和萧山瓜沥未来社区案例，归纳总结其协同治理的具体措施；第三，结合理论规范分析，提出“数字社区协同机制-协同绩效”的理论框架和作用边界；第四，运用问卷调查结合因子分析的方法，对这些具体措施能够实际提高企业绩效进行问卷发放和数据验证。
本研究得到以下三个主要结论：（1）数字社区中可持续性发展协同治理机制是社区运营主体利用数字化技术对社区内参与提供和使用服务的治理活动进行约束、激励、引导和管理的一系列制度安排，同时包括政策治理、社区文化和市场共建三种不同作用机制。（2）数字社区中，治理政策机制仅在社团主体中作用显著；社区文化除了在社区物业中作用有限，在其他所有主体中均发挥重要作用；市场共建则是在社团、物业和居民业主中发挥作用。（3）协同机制通过政策治理、社区文化、市场共建影响社区内不同主体的感知和行为，而数字技术作用一种新兴的支撑性技术能够对上述作用产生不同的增强作用，进而促进协同绩效提升。
本研究通过聚焦于社区运营六方主体的角色分工、各自诉求，进一步讨论如何应用最新数字经济和技术来找到可持续发展的协同机制，为后疫情时代中国社区的良性发展找到解决方案。
ContributorsXu, Xiaowei (Author) / Shao, Benjamin (Thesis advisor) / Zhang, Anmin (Thesis advisor) / Gu, Bin (Committee member) / Hong, Yili (Committee member) / Arizona State University (Publisher)
Created2023
Description并购重组一直是提升企业经营效率、增强市场活力的重要力量。我国政府也一直积极鼓励企业间的并购重组以推动资源的优化配置，使得我国并购重组市场一直较为活跃，交易数量和规模屡创新高。然而交易双方的信息不对称可能导致并购方支付过高的并购溢价，损害并购方价值。针对这一问题，证监会于 2008 年开始实施《上市公司重大资产重组管理办法》，要求当标的资产估值是基于未来预期收益时，如果标的资产未来三年的实际盈利低于承诺利润，交易对方需以现金或股份形式对并购方进行补偿。因此，业绩承诺的政策初衷是防止被并购方操纵资产价格、保护并购方和外部投资者的利益。但近年来，部分公司与标的方合谋制定高业绩承诺以换取高估值溢价，继而引发财务造假、减持套现、利益输送、股价崩盘等一系列问题，比如曾被称为“游戏第一股”的掌趣科技从 2013 年开始疯狂并购多家公司并签订相应业绩承诺，公司股价随之飙升，华谊兄弟等大股东和管理层趁机大规模减持，累计套现近60亿，导致中小股东利益严重受损，资本市场对业绩承诺的质疑也日益增加。因此并购重组业绩承诺实现的影响因素及其作用机制成为近年来学术界的研究热点。上市公司进行并购交易时，通常会根据自身财务状况、股权结构、融资成本等因素设计并购支付方式。根据中国证监会 2014 年发布的 《关于修改＜上市公司收购管理办法＞的决定》 的规定，上市公司收购可采用现金、证券、现金与证券相结合等合法方式支付收购价款。收购方无论采取何种支付方式，都是期望通过优化配置资源、改善经营绩效和增加股东财富。自股权分置改革以来，我国的资本市场正不断完善，并购支付方式也逐渐走向多元化。但是由于信息不对称等问题的存在，业绩承诺协议中的支付方式选择和补偿方式选择也可能会滋生并购双方进行利益输送的温床。因此，在该背景下，研究支付方式对业绩承诺的影响机制具有重要的理论和现实意义。
本文以2014-2018年我国A股主板上市公司为研究样本，以“提出问题-理论分析-实证分析-研究结论”为基本思路，运用委托代理理论、信息不对称理论、信号传递理论以及控制权等理论，分析企业并购支付方式的影响因素和支付方式对业绩承诺影响的作用机制，并提出本文的研究假设，通过描述性统计分析、二元逻辑回归和多元线性回归分析等研究方法对研究假设进行实证检验，得出本文的研究结论。
本文主要的研究工作和内容如下：
根据本文的研究主题，梳理了并购、支付方式、业绩承诺等方面已有研究文献，指出已有研究文献的贡献和不足，进而提出本文的研究问题。
在理论分析和作用机理方面，本文运用代理理论、信息不对称理论、融资优序理论、控制权理论等针对支付方式的影响因素以及支付方式对业绩承诺影响的机理进行分析，据此提出本文的研究假设。
在实证研究方面，运用描述性统计分析、二元逻辑回归和多元线性回归分析等方法检验了股权集中度、现金持有量和市场估值对支付方式选择的影响，利用中介效应检验验证了资本结构、股权制衡以及税负协同在支付方式与业绩承诺之间的作用路径，得出本文的实证结论，最后采用更换实证模型方法和主要研究变量的方法进行了相应的稳健性检验。
最后给出本文的主要研究结论，指出本文的研究局限和未来研究方向。
本文的主要研究结论如下： （1）股票支付方式更有利于实现业绩承诺。通过多元统计回归分析和中介效应检验，以及现金支付和股权支付下的业绩承诺兑现进行均值差异检验，均发现两种不同支付方式下的业绩承诺兑现效果是显著存在差异的。（2）在理论上解释了支付方式影响业绩承诺的机理。运用信息不对称下的信号理论、资本结构理论、公司控制权以及协同理论,阐述了支付方式影响业绩承诺的机理,业绩承诺的兑现是支付方式、资本结构、公司控制权结构等多种因素综合作用的结果。选择不同的支付方式来源于企业不同的融资方式，差异化的融资方式就会导致企业在并购完成后形成不同的资本结构和股权结构，从而给企业带来财务协同和管理协同效应，同时，由于我国税收制度的改革，对不同的支付方式均能够影响并购参与方的税收变化，能够产生税收协同效应，从而有利于实现企业的业绩承诺。
（3）在并购支付方式影响因素的研究中，运用多元回归统计回归的方法分析方法验证了现金持有量、股权集中度和市场估值是影响企业并购支付方式的重要因素。其中，股权集中度与支付方式的回归系数为负数，说明股权集中度越高，企业越倾向于选择现金支付；现金持有量与股份支付之间存在负相关的关系，即公司现金持有水平越高，企业越偏好选择现金支付；市场估值与股份支付的回归系数为正，说明企业并购支付方式具有择时效应，当上市公司股价较高时，上市公司会利用股票溢价来减少实际支付的金额。
（4）在支付方式对业绩承诺的兑现的研究中，运用逻辑回归和中介效应检验的方法，证实了支付方式能够对业绩承诺直接产生影响外，还发现资本结构、股权制衡和税负在其中发挥了中介的作用，其中相比现金支付，股权支付会引起股权结构和债务结构的变化，通过风险共担以及股权结构的优化，在一定程度上能够一直股权制衡带来的寻租成本，从而有利于业绩承诺的兑现。股权支付能够获得递延交纳资本利得税、应计折日和资产增加等税收协同，也助力了业绩承诺的实现。与此同时，发现并购企业自身规模、被并购企业的规模、并购的类型以及是否是关联并购也起到了一定的影响，这为企业如何实现业绩承诺提供了参考。
本文的创新之处体现在：
（1）研究视角的创新。以往关于并购支付方式的研究主要关注支付方式的选择对并购绩效的影响，鲜少考虑业绩承诺这一前提下二者之间的关系。本文综合考量当并购双方签订业绩承诺的情况下，企业的并购目标不同于简单追求控制权的转移，增加了对并购长期战略目标的关注，分析支付方式对业绩承诺的影响及其作用机制。本文基于业绩承诺视角研究支付方式对并购绩效的影响，进一步扩展了并购领域的研究视角。
（2）研究方法的创新。利用中介效应检验模型验证支付方式对业绩承诺的影响。支付方式作为并购战略的重要组成部分，对于能否顺利实施并购战略具有重要的意义，以往的研究大多选择结构方程进行因素检验，本文采用中介效应的三步法进行验证，发现支付方式既有直接效应，同时还验证了资本结构、股权制衡和税收协同的部分中介作用，本研究有助于丰富和完善支付方式对业绩承诺影响的研究内容。
（3）研究方向和内容的创新。本文采用本文改变现有文献通过设置虚拟变量的方式将股份支付和现金支付截然分开，把并购案例中股份支付对价与并购支付总对价之间的比率作为并购支付变量，并购支付变量设计成连续变量；同时，本文以并购完成后样本公司的资本结构、股权制衡和税负变化衡量并购带来的协同效应为中介变量，详细分析支付方式对业绩承诺影响的作用机制，完善并丰富了并购领域的研究。
ContributorsPan, Jie (Author) / Pei, Ker-Wei (Thesis advisor) / Chen, Xin (Thesis advisor) / Jiang, Zhan (Committee member) / Gu, Bin (Committee member) / Arizona State University (Publisher)
Created2023
Description
The advancement of information and communication technology (ICT) has significantly transformed how people communicate and obtain information in both their personal and professional lives. In the realm of digitally-facilitated social interaction, this dissertation calls for attention to the importance of information technology artifacts (IT artifacts) on social welfare by showcasing that the careful design and usage of IT artifacts have the potential to enhance the effectiveness, efficiency, and fairness of social interactions. The first study centers around addressing the cold-start issue that often arises when new products are introduced. Specifically, I investigate how machine-generated content can enhance the equity of new products. Analyzing data from Kaggle.com, my research demonstrates that the use of machine-generated content is effective in tackling the cold-start problem by increasing the adoption of the product in the initial phase. Additionally, my findings reveal that machine-generated content can also reduce information asymmetry for users regarding the datasets or associated providers. As a result, these outcomes provide strong evidence supporting the use of machine-generated content to enhance equity in online communities. The second research investigates the impact of a platform’s decision to impose application fees on enhancing the quality of matching results in an online labor market. Based on data obtained from Freelancer.com, my analysis demonstrates that the implementation of application costs serves as a motivator for workers to submit fewer but more selective bids. This, in turn, increases the likelihood of employers offering contracts, as workers are less likely to apply casually or without much thought. Overall, these results indicate that application costs can enhance the efficiency of the matching process. In the third study, I examine whether gender differences exist in telework adjustment as a response to disasters and to what extent such adjustments can help reduce gender inequality, using the COVID-19 pandemic as an example. The study's findings reveal the following: 1) Female workers exhibit a higher rate of telework adjustment than their male counterparts by 7% after accounting for differences in job sorting, and female workers are more responsive to external constraints. 2) Telework adjustment can help mitigate gender inequality in the labor market.
ContributorsHou, Jingbo (Author) / Chen, Pei-Yu (Thesis advisor) / Gu, Bin (Committee member) / Hong, Yili (Kevin) (Committee member) / Arizona State University (Publisher)
Created2023