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Description
The objective of this study was to investigate if 911 operators experience similar stressors and amounts of stress as law enforcement, fire, and EMS personnel. To accomplish this, I conducted a focus group to obtain information about similar stressors experienced by all three areas of emergency services. Then I utilized this information to form a survey to quantify the amounts of stress experienced by emergency service personnel. My findings indicate that the stress experience is similar.
ContributorsGreil, Amanda (Author) / LePine, Marcie (Thesis director) / Veach, Paula (Committee member) / Barrett, The Honors College (Contributor) / Dean, W.P. Carey School of Business (Contributor) / School of Mathematical and Statistical Sciences (Contributor)
Created2022-05