Matching Items (16)
Description
This Honors Thesis evaluates a recreation program entitled Operation Recreation that was implemented at Camp Raymond, a Boy Scout Camp in Northern Arizona. The mission of Operation Recreation is to enhance each Scout's knowledge and passion for the Scouting Ideals, Patrol, and Personal Growth Methods of Scouting. Data were collected to evaluate Operation Recreation and measure whether the two program goals were met. The program development cycle was used to design Operation Recreation to meet the unique programming needs of Camp Raymond. Operation Recreation is a week-long recreation program that gives Scouts the opportunity to participate in activities that develop their knowledge of the Scouting Ideals, encourage an increase in engagement of the personal growth method, and create a time devoted to practicing the patrol method. Analysis of evaluation results was conducted and suggestions for modifications are made.
ContributorsClarke-Telfer, Jasmine Miranda (Author) / Rodriguez, Ariel (Thesis director) / Andereck, Kathleen (Committee member) / Knoll, Cindy (Committee member) / Barrett, The Honors College (Contributor) / School of Community Resources and Development (Contributor) / W. P. Carey School of Business (Contributor)
Created2013-12
Description
This phenomenological qualitative study examines the experiences of volunteer tourism on host communities using social representations theory. The experiences of three stakeholder-groups (community residents, volunteers, and nongovernmental organizations) are considered. Overall objectives of this project are to investigate the following questions: a) what are the effects of volunteer tourism on a community as perceived by different stakeholders; b) what effects do volunteer tourists have on the community compared to other forms of tourism as perceived by different stakeholders; c) how do the various stakeholders perceive the different forms of tourism in communities in which they live or work; and d) why and how do nongovernmental organizations (NGOs) use volunteer tourism as a strategy for their projects. This study attempts to describe and interpret these meanings with a high degree of depth and richness using interviews, observation, and document analysis. Each chapter is written as a stand-alone paper to be published in a journal and describes the perspectives of the three groups interviewed with the final chapter a summary and comparison from all three groups. Findings show that there are both positive and negative impacts of volunteer tourism in favela communities, with the majority of the three groups expressing its positives and its importance to the community. All groups mentioned similar positive and negative elements of volunteer tourism with some elements that were unique to each group. This study also attempted to compare and contrast the differences between volunteer tourism and favela tours. The findings show that volunteer tourism helps recreate the social representations of the favela thereby improving self-esteem in the community, helps breakdown preconceptions, and helps create community pride. The community feels as equals with the volunteers and describes the interactions as friendships, sharing cultural experiences, and exchanging of knowledge. Conversely, all three groups described favela tours as dehumanizing using words like `safari tour' or `zoo tour' and felt that their community was being sold as a commodity. However, the interviews showed that all three groups, although had strong opinions about the ethical implications of favela tours, still felt conflicted when comparing it with some of the potential social and economic benefits that it may bring.
ContributorsAquino, Jessica Faustini (Author) / Andereck, Kathleen (Thesis advisor) / Mcgehee, Nancy (Committee member) / Phillips, Rhonda (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2013
Description
Wildlife has been critically affected by human-induced change and in some areas, species extinction may be as high as 35%. Despite the overwhelming evidence of species extinction, habitat loss, and global climate change, current public support for conservation programs is low. One potential way to promote pro-conservation behavior is through transformative experiences as outlined in Mezirow’s Transformative Learning Theory (TLT). TLT works to explain the process through which people create new worldviews that can influence both attitudes and behaviors. This mixed methods dissertation seeks to understand transformative experiences and their short-term consequences in the context of wildlife viewing opportunities. Three studies were conducted to: 1) explore the key components of wildlife experiences that prompt transformation; 2) compare transformative experiences and visitor outcomes across captive and natural wildlife viewing opportunities; and 3) understand the short-term impacts of a natural gorilla-based wildlife viewing opportunity. The first study used semi-structured photo elicitation interviews. These interviews uncovered three major themes that provide evidence of critical components for fostering transformation during wildlife encounters. These themes were used to create two novel scales assessing transformative wildlife experiences. The second study used onsite visitor surveys to compare TLT and visitor outcomes at the North Carolina Zoo and at the Dian Fossey Gorilla Fund’s Conservation Gallery in Rwanda. Structural equation modeling showed that onsite transformation occurred at both sites and directly influenced conservation caring, which mediated the relationship between onsite transformation and species- and biodiversity-oriented behavioral intentions. The final study included a follow-up questionnaire for visitors from the gorilla trekking experience 4-months after their trek. Hierarchical cluster analysis revealed three distinct levels of short-term response to the trek. Qualitative results from the follow-up questionnaire were also considered in the context of the three groups. Overall, this dissertation adds to the growing body of literature examining the transformative nature of wildlife experiences and contributes two novel scales that can be used in future studies. In addition, it adds to the limited onsite research examining terrestrial, African wildlife experiences. The theoretical and managerial implications for the findings from all three studies are discussed at length.
ContributorsSampson, Marena Elizabeth (Author) / Budruk, Megha (Thesis advisor) / Andereck, Kathleen (Committee member) / Larsen, Dale (Committee member) / Farrell, Tracy (Committee member) / Arizona State University (Publisher)
Created2023
Description
Rural communities experience various challenges, including having higher education options, regulating the workforce, access to capital and goods, and infrastructure development. Despite these challenges, what makes these communities unique is their ability to be resilient, considering their small population. A prime example of this is Gila County, located in eastern Arizona. This area includes a cluster of rural towns that have survived for a long time, 142 years! Amidst the rise and fall of the copper rush from the 1880s to the 1950s, as well as the development of U.S. 60 that bypassed multiple towns, Gila County prevailed. The health of this community is deeply connected to the current nonprofit sector. This county is home to a few churches, one private nonprofit school, a variety of public charities, a community hospital, and several volunteer organizations. In order to understand how Gila County nonprofits have been so successful, this study uses the Supply and Demand Theory to answer the central idea: how do leaders build resilient nonprofits? Using in-depth interviews and demographic data collection, this study reports on the views of rural nonprofit leaders with years of expertise. It answers four key questions: 1) How strongly do nonprofit leaders equate being resilient to the longevity of their organization? 2) How is funding currently used in rural nonprofits’ program development? 3) How is collaboration between community members and rural nonprofits necessary for success? 4) How does the organization currently use technology to further its mission? Through the lens of the Supply and Demand Theory, this study pinpoints how rural nonprofit leaders have utilized their resources to create an equilibrium between supply and demand. The results show that successful nonprofits showcase resilient practices through their current leadership. These findings expand upon current research on succession planning, funding resiliency, internal and external collaboration, and overall use of technology. By expanding on this knowledge, valuable information has been documented for both active and upcoming nonprofit leaders. Capturing the first-hand expertise of successful leaders in rural Arizona provides advice, inspiration, and hope for those to come.
ContributorsLeonardi, Isabella (Author) / Andereck, Kathleen (Thesis advisor) / Nyaupane, Gyan (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2023
Description
After many decades of promoting sustainable tourism and development, the world faces the pressing issue of overtourism. Overtourism is viewed as the condition where the growth of visitor volume puts destinations’ capacity under pressure resulting in many negative impacts on the environment, economy, culture, and society. It causes many community residents to resent tourism development. Visitors are concerned about their travel experience in overcrowded places. Understanding overtourism is necessary for destination management. This dissertation includes three studies to: 1) review the phenomenon of overtourism; 2) examine the perceptions of local residents and test the relationship between their satisfaction with quality of life and level of support for tourism development in overtourism context; and 3) examine the management of stakeholder involvement in an evidence-based sustainable tourism plan that aims to address overtourism. Different research methods are employed in the three studies of the dissertation: a conceptual paper based on literature review; a concurrent triangulation approach using both quantitative and qualitative data collected from a survey with host community; and a case study involving analysis of documents related to a sustainable tourism plan and in-depth interviews with key informants who were involved in developing the plan. Several theoretical or conceptual frameworks are used to guide research, including those that consider the relationship between residents’ satisfaction with QOL and their support for tourism development, crowding theory, stress coping framework, place attachment, and a multi-stakeholder involvement management framework. Sedona, a destination that is concerned about overtourism, was chosen to be the research site for two of the studies. Study 1 reveals the complexity of overtourism and pinpoints important aspects and details (e.g., causes, impacts) that need to be considered while solving overtourism. Study 2 investigates impacts of overtourism on the quality of life of the host community and identifies different ways residents cope with the crowding condition. Residents’ support for tourism development is influenced by their satisfaction with quality of life and possibly by their attachment to destination. Study 3 documents a comprehensive mechanism to manage stakeholder involvement and utilization of evidence in a sustainable tourism plan. Findings are helpful for destination management.
ContributorsPham, Kim (Author) / Andereck, Kathleen (Thesis advisor) / Vogt, Christine (Thesis advisor) / Nyaupane, Gyan (Committee member) / Morgan, Mark (Committee member) / Arizona State University (Publisher)
Created2023
Description
Since the pandemic accelerated the penetration of AI-based autonomous service robots (ASRs) in hospitality and tourism, people are more likely to experience these service innovations, which raises critical ethical concerns from consumers’ perspectives. This dissertation focuses on the ethics of ASRs in hospitality and aims to 1) explore consumers’ ethical perceptions of ASRs, 2) investigate factors that can affect consumers’ intention to adopt ASRs in a post-pandemic context, and 3) examine how initial trust can mediate the relationship between consumers’ ethical perceptions and facilitate the intention to adopt ASRs. This dissertation conducted two studies using the exploratory mixed methods approach to achieve these goals. Study one explored the consumers’ ethical perceptions of ASRs, driven by various ethical theories, such as teleology and deontology. Using triangulation methodology, data collection proceeded through semi-structured interviews, focus groups, and on-site interviews. The findings revealed eight themes of consumers’ perceived ethical issues of ASRs. These themes were categorized into two dimensions: ethical issues that arise during interactions and ethical issues that are inherent to the characteristics of ASRs. Therefore, a total of 16 ethical issues were identified. Study two further developed measurements of consumers’ perceived ethical issues of ASRs by conducting two rounds of online surveys. A second-order model based on Technology Acceptance Model and Initial Trust Model was built to understand better the relationship between consumers’ ethical perceptions and their intention to adopt ASRs. By utilizing second-order confirmatory factor analysis and partial least square structural equation modeling, the main results demonstrated the relationships between the two dimensions of consumers’ perceived ethical issues, perceived usefulness, perceived ease of use, initial trust, and behavioral intention. Furthermore, initial trust significantly mediated the relationship between consumers’ ethical perceptions and behavioral intention, while personal innovativeness moderated the relationship between initial trust and behavioral intention. This study is the first to empirically explore, measure, and validate a framework regarding consumers’ ethical perceptions of ASRs in hospitality. The findings contribute to the literature on ethics studies in business and information technology and provide valuable implications for managers in tourism and hospitality, policymakers, and those implementing ASRs in broader service contexts.
ContributorsLin, Boyu (Author) / Lee, Woojin (Thesis advisor) / Andereck, Kathleen (Committee member) / Wise, Nicholas (Committee member) / Choi, Hwan-Suk (Committee member) / Arizona State University (Publisher)
Created2023
Description
Sports facilities are constructed across the United States using public subsidies and there is limited research about how the community benefits from these investments. Broader community benefits need to be established to justify public funding of sports facilities, including how social capital and sense of community are developed in a sport context. This research was composed of three studies that explored the benefit of providing access to sports events as a generator of social capital, the importance of developing social spaces at sports facilities to provide opportunities for attendees to nurture a sense of community and the value of virtual spaces in maintaining sense of community when isolated. The first study was a case study of Arizona State University (ASU) football season ticket holders to understand whether ticket donations to games can facilitate social capital by providing fans an opportunity to meet new people and develop long-term relationships. Findings indicated that donating tickets to sports events facilitate social relationships among fans that can build social capital, which advances existing research that focused primarily on the economic impact, and provides practical applications by encouraging sport managers to donate unused tickets. The second study examined sense of community by evaluating how fans use social spaces at a Denver Broncos National Football League (NFL) game and the Ironman World Championships (IWC). This study demonstrated that sense of community can originate in social spaces because attending a sport event and interacting in social spaces facilitates positive feelings about the community for the attendees. The third study focused on the impact of the COVID-19 pandemic on sport participants’ sense of community. This study examined the impact the pandemic had on sense of community among members of USA Triathlon, the Olympic and Paralympic National Governing Body for the sport in the United States. The research showed that USA Triathlon members adopted alternative virtual engagement opportunities that replaced in-person activities and were not materially impacted by the pandemic. Overall, these three studies advanced the understanding of how sports events, whether in-person or virtual, can facilitate social capital and enhance sense of community.
ContributorsHarris, Rocky (Author) / Legg, Eric (Thesis advisor) / Budruk, Megha (Thesis advisor) / Andereck, Kathleen (Committee member) / Webb, Stephen (Committee member) / Arizona State University (Publisher)
Created2024
Description
Destination image has been explored by studying various aspects of the process of forming a perception about an area and choosing to visit or not. This study uses a variety of theories from previous research which has focused on subsets of factors which influence the overall process to create a model to organize the perception formation and decision making progress into one continuous and interrelated progression. Online questionnaires using Likert scale statements and questions were distributed to participants through Facebook in order to measure and test the model. A total of 266 questionnaires were completed and analyzed using t test, ANOVA, regression, factor analysis, and cluster analysis. The original model from the beginning of the study transformed with the removal of some variables and the alteration of others. The factors that were shown to influence perception of the destination were tourist type and knowledge of the country. Tourists who were more likely to seek new environments and had a higher level of knowledge of the country used in the marketing video had a better perception of the destination before and after the video. Obstacles for deciding to visit the destination were found to be long distances traveling and substitution of alternative destinations. The results show that marketing videos do create a positive change in the perception of the destination, but this alone is not likely enough to influence the decision to visit the destination. Marketing agencies should consider more ways of informing consumers of the destination in addition to commercials so that overall knowledge of the area can be improved. In addition, marketing agencies should target consumers that are interested in visiting new environments by using travel magazine subscriptions, international airline agencies and hotels, and social media groups.
ContributorsHugo, Nichole (Author) / Nyaupane, Gyan (Thesis advisor) / Andereck, Kathleen (Committee member) / Buzinde, Christine (Committee member) / Harrill, Rich (Committee member) / Arizona State University (Publisher)
Created2014
Description
In this study the impact of outside the classroom activities and experiences of study abroad participants on cultural attitude change and perceived cultural competence was investigated. Motives to participate, expectations and outcomes of study abroad programs were also explored. The study used a mixed methods approach and was conducted in three parts including an exploratory sequential component followed by a concurrent embedded component. The exploratory sequential component included a photo elicitation project, the results of which contributed both to the results of the study and the development of the questionnaire used in the concurrent embedded component. The concurrent embedded component used a pre and post-test survey design and included a qualitative writing exercise with select participants between the completion of their pre and post-test questionnaires. The results suggest that study abroad participation does result in changes in both participants' cultural attitudes and cultural competency. It was hypothesized that length of time abroad and the cultural distance of the host country would have an influence on the change in cultural attitudes and cultural competency. As found in previous research, length of time abroad was not found to be a major contributing factor to this change when considering the results of the pre and post-test survey. However, the results of the qualitative studies resulted in many questions about the impact of length abroad. Participants in longer-term programs discussed changes in their cultural attitudes in a more complex way than short-term participants. Longer-term participants expressed changes in their cultural competency differently as well, though not in a way that it can be conclusively said they were more culturally competent. The reverse was the case for cultural distance. Cultural distance was a factor in the changes in cultural competency, however not in cultural attitudes when considering the results of the quantitative component. The qualitative results seem to bring up more questions. While shorter-term participants discussed cultural competency differently than longer-term participants, surprisingly the short-term programs had a higher percentage of participants studying in countries with large cultural distance than did long-term programs.
ContributorsPachmayer, Ara (Author) / Andereck, Kathleen (Thesis advisor) / Nyaupane, Gyan (Committee member) / Timothy, Dallen (Committee member) / Davey, Lynn (Committee member) / Arizona State University (Publisher)
Created2014
Description
Branding and brand management have been top management priorities in the hotel industry. Some researchers have concluded that strong branding would be an efficient way for hotels and hotel chains to differentiate themselves from each other. Recent studies have focused on the establishment of a brand equity model and the relevant causal relationships of the model. Most of these studies have used types of desirability scales examining the importance of individual factors in measuring brand equity. However, they ignore the trade-offs that affect and characterize choice. Particularly, the personal decision process implied by the hierarchical brand equity model is absent. This study proposed two alternative measures of brand equity, analytic hierarchy process (AHP) and conjoint analysis (CA), to address these limitations. The AHP and the CA were compared using several validity measures to aid in selecting efficient methods. This study examined the validity of AHP and CA under two data collection methods applied to hotel branding: paper-based survey and online survey. Result showed that the AHP data collection methods were easier, as well as with respect to saving time and costs. Results also indicated that the AHP is equivalent to the CA with respect to predictive accuracy. Practical differences for hotel branding in attribute preferences were clearly observed between the AHP and the CA. The AHP results were consistent with previous studies by awarding high importance to perceived quality and brand loyalty and lower importance to brand awareness and brand image. Managerial implications were provided for results. In terms of practicality in data collection, the study results revealed that the data gathered online leads to a slightly lower internal and predictive validity. A limitation of this study was that the two methods were not perfectly comparable. Nevertheless, the validity of both AHP and CA seems satisfactory for both methods. The study results also offer useful perspectives to consider when choosing between the two methods, as well as between AHP and CA.
ContributorsLee, Seung-Hyun (Author) / Tyrrell, Timothy (Thesis advisor) / Uysal, Muzaffer (Committee member) / Andereck, Kathleen (Committee member) / Nyaupane, Gyan (Committee member) / Arizona State University (Publisher)
Created2014