Matching Items (2)
Description
This dissertation develops grounded theory on how respect is received and internalized in organizations, and the personal and work-related outcomes of receiving respect. A company that employed inmates at a state prison to perform professional business-to-business marketing services provided a unique context for data collection, as respect is typically problematic in a prison environment but was deliberately instilled by this particular company. Data collection took place in three call centers (minimum, medium, and maximum security levels) and included extensive non-participant observation, semi-structured interviews, and archival documents. My sampling strategy focused on the experience of new employees as they went through the training and socialization process, a time when the experience of respect was particularly novel and salient to them. The emergent theoretical model suggests that receiving respect was experienced in two distinct ways, which were labeled generalized and personalized respect. These two types of respect were directly related to outcomes for the receivers' well-being and performance on the job. Receiving respect also changed the way that receivers thought and felt about themselves. The two types of respect (generalized and personalized) exerted different forces on the self-concept such that generalized respect led to social validation and identity security for social identities, and personalized respect led to social validation and identity security for personal identities. The social validation and subsequent identity security ultimately enabled the receiver of respect to integrate their conflicting personal and social identities into a coherent whole, an outcome referred to as identity holism. In addition to the direct effects of receiving generalized and personalized respect on individuals' well-being and performance, identity holism served as a partial mediator between received respect and individual outcomes. Theoretical and practical implications are discussed, as well as future research directions aimed to build momentum for research on respect in organizations.
ContributorsRogers, Kristie M (Author) / Ashforth, Blake E. (Thesis advisor) / Corley, Kevin G. (Committee member) / Hom, Peter W (Committee member) / Arizona State University (Publisher)
Created2012
Description
The United States prison population is rapidly rising. Consequently, more families are losing loved ones to the system. While many researchers have focused on women of incarcerated men and children of incarcerated parents, none have looked at the partners of incarcerated women. This paper explores the issues and challenges of prison visitation for the significant others of women incarcerated at Perryville Prison in Goodyear AZ. It is known that prison visitation is important for supporting and maintaining romantic relationships. It is also beneficial to the prison institution. Visitation assists in social control and high inmate morale; both of which lower the instances of violent acts. However, it has been reported that visitation is a daunting task for the visitors. Many sources of information and data were used for this study; formal and informal interviews with family members and others with prison visitation experience, government websites that contain visitation policies, online forums for family and friends of inmates to discuss their concerns, existing research literature, direct observations, and discussions with scholar experts and prison activists. These resources act as a window to visitation at Perryville. With insights derived from symbolic interactionism and previous research guiding the project, it was found that visitation is a good experience for the significant others, incarcerated women, and Perryville. However, the troubles the significant others have with money, the institution and social support strongly suggest that these men encounter hurdles that make the positive act of visitation at times nearly impossible.
ContributorsRivard, Elizabeth Ann (Author) / Provine, Doris M (Thesis advisor) / Johnson, John M. (Committee member) / Arditti, Joyce A. (Committee member) / Arizona State University (Publisher)
Created2011