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Corporate social responsibility (CSR) has been lauded as a sustainable framework through which corporations can contribute to society. However, in the wake of global social justice movements, society demands that corporations take a stance on social ills to contribute to a just society. The concept of corporate social justice (CSJ)

Corporate social responsibility (CSR) has been lauded as a sustainable framework through which corporations can contribute to society. However, in the wake of global social justice movements, society demands that corporations take a stance on social ills to contribute to a just society. The concept of corporate social justice (CSJ) has been introduced to frame such endeavors, although it has yet to be extensively applied to the tourism industry. Drawing on the conceptual framework of corporate social justice, this study explores how CSJ principles, including accountability, transparency, impact, and sustainability, inform the business operations of eco-rated tourism enterprises in Maasai Mara, Kenya. Ecotourism Kenya, the eco-rating agency, has guidelines for eco-rated facilities on community engagement and development that require these businesses to commit to: investing in people; implementing empowerment programs for local populations; and supporting community economic linkages. The study adopted a case study research design using Maasai Mara in Kenya as a site of inquiry. Guided by a constructivist epistemological lens, data was collected through semi-structured interviews with management officials operating the eco-rated tourism businesses and Maasai community members residing in the vicinity. Purposive sampling was used to select participants from eco-rated tourism businesses, whereas a combination of snowball and convenience sampling techniques was utilized in selecting key informants from the Maasai community. Accordingly, twelve participants from eco-rated businesses and eighteen Maasai community participants took part in this study. The findings indicated that eco-rated tourism businesses in Maasai Mara engaged with the tenets of CSJ, albeit in predominantly business-focused ways. Further findings also revealed other factors that seemed to influence the local community’s appreciation of the community empowerment initiatives by eco-rated businesses. These factors included: human-wildlife conflict, corrupt reserve land dealings, and exploitation of Maasai trade by some local tourism actors. Based on the findings, this study recommends that eco-rated tourism businesses in Maasai Mara enhance their engagement with the tenets of CSJ to reflect community-centered initiatives. Moreover, a keen reassessment of multi-stakeholder influences on the Maasai community’s full appreciation of benefits from eco-rated tourism businesses should be undertaken to propel further implementation of action-oriented solutions for the community.
ContributorsChepkwony, Mercy (Author) / Buzinde, Christine N (Thesis advisor) / Bricker, Kelly S (Committee member) / Nyaupane, Gyan (Committee member) / Arizona State University (Publisher)
Created2023
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Description
The emergence of social media in concert with improved camera and cell phone technologies has helped usher in an age of unprecedented visual communication which has radically changed the tourism industry worldwide. Serving as an important pillar of tourism and leisure studies, the concept of the tourist gaze has been

The emergence of social media in concert with improved camera and cell phone technologies has helped usher in an age of unprecedented visual communication which has radically changed the tourism industry worldwide. Serving as an important pillar of tourism and leisure studies, the concept of the tourist gaze has been left relatively unexamined within the context of this new visual world and more specifically image based social media. This phenomenological inquiry sought to explore how image based social media impacts the concept of the tourist gaze and furthermore to discover how the democratization of the gaze in concert with specific features of image based social media applications impacts the hermeneutic circle of the tourist gaze. This in-depth analysis of the user experience within the context of travel consisted of 19 semi-structured photo elicitation interviews and incorporated 57 participant generated photos. Six salient themes emerged from the study of this phenomenon; 1) sphere of influence, 2) exchange of information, 3) connections manifested, 4) impression management and content curation, 5) replicated travel photography, and 6) expectations. Analysis of these themes in conjunction with examples from the lived user experience demonstrate that the tourist gaze is being accelerated and expanded by image based social media in a rapid manner. Furthermore, democratization of the gaze as enabled by technological developments and specialized social media platforms is actively shifting the power role away from a small number of mass media influencers towards a larger number of branded individuals and social media influencers. Results of this inquiry support the theoretical assertions that the tourist gaze adapts to social and technological developments and demonstrates that the concept of the tourist gaze is increasingly important within tourism studies. Practical implications regarding the prevalence of real-time information, site visitation, and “taking only pictures” as sustainable touristic behavior are discussed.
ContributorsCampbell, Brenda Jean (Author) / Nyaupane, Gyan (Thesis advisor) / Lee, Woojin (Committee member) / Stone, Lesego (Committee member) / Arizona State University (Publisher)
Created2018
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Description
Using integrated threat theory as the theoretical framework, this study examines the impact of perceived realistic threats (threats to welfare) and symbolic threats (threats to worldview) on anti-immigrant sentiment among a nationally representative sample in the U.S. Analysis of the antecedents of prejudice is particularly relevant today as anti-immigrant sentiment

Using integrated threat theory as the theoretical framework, this study examines the impact of perceived realistic threats (threats to welfare) and symbolic threats (threats to worldview) on anti-immigrant sentiment among a nationally representative sample in the U.S. Analysis of the antecedents of prejudice is particularly relevant today as anti-immigrant sentiment and hostile policies toward the population have risen in the past two decades. Perceived discrimination has also become salient within immigrant communities, negatively impacting both mental and physical health. Using logistic ordinal regressions with realistic threat, symbolic threat, and immigrant sentiment scales, this study found that both realistic and symbolic threats increased participants' likelihood of selecting a higher level of anti-immigrant sentiment, suggesting both are predictive of prejudice. However, symbolic threats emerged as a greater predictor of anti-immigrant sentiment, with an effect size over twice that of realistic threats. Implications for social work policy, practice, and future research are made.
ContributorsKiehne, Elizabeth (Author) / Becerra, David (Thesis advisor) / Segal, Elizabeth (Committee member) / Androff, David K. (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Small island developing states (SIDS) are on the very frontlines of climate change (UNDP, 2017). Increasing attention on the unique social, economic, and environmental vulnerabilities SIDS face has led to the discussion of the overall resilience of this population. Specifically, post-disaster studies of resilience carried out on SIDS have pointed

Small island developing states (SIDS) are on the very frontlines of climate change (UNDP, 2017). Increasing attention on the unique social, economic, and environmental vulnerabilities SIDS face has led to the discussion of the overall resilience of this population. Specifically, post-disaster studies of resilience carried out on SIDS have pointed to social resilience and education as two primary indicators of the overall resilience of these vulnerable communities (Aldrich, 2012; Muttarak & Lutz, 2014); yet social aspects of resilience related to SIDS have been underexplored, in comparison to ecological and economic themes (Berkes & Ross, 2013). Thus, the purpose of this qualitative study was to explore the personal and professional lived-natural disaster experiences of SIDS residents who are educators in order to understand their role in building social resilience within their community. In-depth interviews were conducted with educators employed at public and private schools in the United States Virgin Islands. The findings indicate that residents who are educators conceptualized resilience according to the following themes and sub-themes: (1) Social Process which involves Social Recovery and Community Alliances to ‘bounce back’ to an undefined level of normalcy and (2) Embodied Identity which was described in terms of Community Personifications of resilience as a trait in general citizens and educators. Participants identified internal and external resources as influential in how residents responded to natural disasters, by so doing, significantly contributing to positive post-disaster outcomes; these resources are referred to in the literature as protective factors (Rutter, 1985). The findings also demonstrate that educators had both a personal and professional responsibility to help their community contend with disasters, and this outcome is best explicated through the concept of protective factors. The research findings are significant because they: (1) contribute to the limited body of literature on social resilience in small island developing states, (2) demonstrate the importance of subjective perspectives in the development of disaster preparedness and management strategies for climate-vulnerable island populations, and (3) indicate a need for future research to use terminology which acknowledges the many ways in which disaster-prone communities have historically demonstrated and/or embodied resilience.
ContributorsEdmeade, Jendayi (Author) / Buzinde, Christine (Thesis advisor) / Nyaupane, Gyan (Committee member) / Gonzales, Angela (Committee member) / Manuel-Navarrete, David (Committee member) / Arizona State University (Publisher)
Created2020