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- Creators: Barrett, The Honors College
Description
The business of residential real estate is booming; over 5 million homes were sold in the United States in 2017 alone, according to the National Association of REALTORS® (“Quick Real Estate Statistics,” 2018). With the recovery of the housing market after the 2008 crash, more home buyers and sellers seek out real estate agents to assist with their transactions. Despite the majority of home buyers and sellers still using agents to conduct transactions, obstacles for fostering positive relationships come in the form of poor agent ethical reputations (Pacelle, 1994), agent empathy (Snyder et al, 2011), and even agent attractiveness (S.P. Salter et al, 2012). These reasons make it all the more critical that agents stand out from competitors, raising the question of how agents can differentiate themselves from other agents. To answer this question, this thesis seeks to discover what clients and agents value the most in their relationship with each other. In this study, three real estate agents and a client or client-couple from each were interviewed about the agent’s personality, brand promise, and actions taken to convey the promise. The most important factors in developing relationships, as well as a theoretical framework for the different relationships that can be formed within the agent-client context, were derived from the interview data collected. Commercial friendship develops from the overlap of all three relationship factors identified in the study, and as previously found, correlates with client loyalty and relationship quality (Lou, Zhou & Zheng, 2011). By shaping service around such factors, agents may be able to form better relationships with their clients. An agent with a stronger relationship with their clients may be more likely to receive referrals, earn customer loyalty, and even capture the attention of a first-time home buyer without the use of referral.
ContributorsVolpe, Kaylie Ann (Author) / Gray, Nancy (Thesis director) / Eaton, Kate (Committee member) / Herberger Institute for Design and the Arts (Contributor) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2018-12
Description
The prevalence of interfaith marriages and relationships is increasing now more than ever, especially among university students. Interfaith marriages have been examined across cultures with a focus on quantitative data. Most of this information is related to interfaith marriages, but not much has been said about interfaith dating. The focus of this study is to examine people's accounts of their relationships in order to learn more about the nature of interfaith relationships, specifically in students. What is being in an interfaith relationship like? A qualitative approach using four couples (N=8) in a two-year or four-year university program was used to gain more insight into the religious aspect of relationships. Conducting interviews of the couples together and separately allowed the individuals to comment on marriage, weddings, family, children, and more with regards to how religion has played a role. By interviewing the couples themselves, insight is gained on their personal relationships with each other. The interactions these couples have together, as well as their responses during interviewing, have both lead to findings regarding what being engaged in an interfaith relationship is like. Each couple is different and has their own, unique story to share. This thesis examines (1) an overview of the couples, (2) what does religion mean to the members of each couple, (3) what does a relationship mean to the members of each couple, (4) marriage, (5) religion as a couple, (6) limitations, and (7) recommendations for future research. This thesis aims to use personal experiences in order to learn more about the nature of interfaith relationships.
ContributorsCorey, Ana Marta (Author) / Adelman, Madelaine (Thesis director) / Sarat, Leah (Committee member) / W.P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2018-05
Description
The present study examined Mexican American females’ perspectives on childbearing and marriage and the role of cultural influences on their perspectives given high rates of pregnancy and early marriage among Mexican and Mexican American females in the U.S. and worldwide. Participants were ten Mexican American females between 20 and 22 years of age who participated in qualitative interviews about their perspectives on marriage and childbearing and how their Mexican cultural background, including their upbringing, family members, peers, and the media influenced their perspectives. Findings highlight that there is indeed a connection between Mexican culture and perspectives on marriage and childbearing amongst participants, and participants particularly noted the role of female family members, stereotypes, and educational pursuits in shaping their perspectives.
ContributorsSwayne, Tosca (Author) / Updegraff, Kimberly (Thesis director) / Perez, Marisol (Committee member) / Department of Psychology (Contributor) / Sanford School of Social and Family Dynamics (Contributor) / Barrett, The Honors College (Contributor)
Created2021-05
Description
This study examines the interactions and intentions of D/deaf and hearing students who participate in the American Sign Language (ASL) Club and deaf Devils Club at Arizona State University (ASU). By exploring how and why students choose to participate in these organizations, one can better understand interactions between D/deaf and hearing communities. This study explores reasons hearing students become involved with d/Deaf communities, the types of interactions the hearing and d/Deaf students participate in, and how student involvement can benefit from these interactions. Qualitative interviews with students of different hearing abilities and observations inside both clubs inform this study. The implications of this research may be applicable to other D/deaf communities.
ContributorsBalis, Sarah Michelle (Author) / Alberts, Jess (Thesis director) / Howard, Pam (Committee member) / Historical, Philosophical & Religious Studies (Contributor) / School of Community Resources and Development (Contributor) / Hugh Downs School of Human Communication (Contributor) / Barrett, The Honors College (Contributor)
Created2020-05
Description
Fantasy football exists as a thought-to-be male dominated space, particularly with respect to the linguistic practices of players. Heteronormativity runs rampant, and fantasy players are not held accountable for the implications of their language. This essay analyzes what the dynamics of fantasy football leagues are, how current linguistic practices shape them, and suggests that women’s participating in fantasy football leagues functions as a type of trash talk that encourages men to address their internalized heteronormativity and create a more welcoming and progressive experience for people of all genders.
ContributorsValov, Jacob John (Author) / Ingram-Waters, Mary (Thesis director) / Ferderer, Brandon (Committee member) / Hugh Downs School of Human Communication (Contributor) / Barrett, The Honors College (Contributor)
Created2019-05
Description
STEM programs are the programs for the future. Technology is advancing at a rapid speed and the world is trying to keep up. Engineering is leading the charge within that because engineers are always at the forefront of innovation. However, just the prospect of growth is not enough for students to want to become professional engineers. Black female students have the desire to better their knowledge by going to institutions of higher education, but they do not share that same passion for engineering education. This study aims to understand that. This research is looking into retention factors for students in engineering and how those factors can be transferred to Black women. It was found that factors like bias training for students and faculty, integration to engineering organizations, getting more Black female professors and faculty, and introduction to prerequisite courses like calculus and physics to Black females in grade school.
ContributorsRoberts, Alexia (Author) / Coley, Brooke (Thesis director) / McGuire, Keon (Committee member) / Hailu, Meseret (Committee member) / Barrett, The Honors College (Contributor) / Mechanical and Aerospace Engineering Program (Contributor) / School of Politics and Global Studies (Contributor) / Historical, Philosophical & Religious Studies, Sch (Contributor)
Created2022-05
Description
This paper explores political indifference in Arizona State University undergraduate students. Indifference is growing at an alarming rate, and as of the last 50 years, young voters between the ages of 18 and 29 have the lowest voter turnout rate. This analysis into ASU students finds that a combination of identity, media, and uncertainty play a large role in political indifference through the lens of communication theory.
ContributorsAhmad, Fajr (Author) / Edson, Belle (Thesis director) / Bryant, George (Committee member) / Symonds, Adam (Committee member) / Barrett, The Honors College (Contributor) / Hugh Downs School of Human Communication (Contributor)
Created2023-12