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- All Subjects: UX
- Creators: Elena Chavez-Echeagaray, Maria
- Creators: Hosman, Laura
Description
I analyzed a non-profit's educational content website called SolarSPELL and proposed to redesign its interface. SolarSPELL is a solar-powered, offline site that can be accessed without wifi. It looks and behaves exactly like a real website. SolarSPELL is used by children and community members in developing countries across the world, including Africa and the Pacific Islands. The original site was not intuitive or easy to use, which deterred users with low technical literacy, lowering its effectiveness and defeating its purpose of providing educational materials to schools in the community, because users were less likely to use it to access educational content. The website was not responsive, meaning that it did not resize well to fit tablet and mobile devices. I redesigned the site's UX based on user feedback and expert advice to create wireframes that improved the site's layout and user flow to make it more intuitive. I pulled user comments from past surveys on the site and designed solutions to each of the user's complaints. I implemented a filter system and a universal search bar to improve the process of finding specific pieces of content. I designed prototypes using Adobe Illustrator to create the visual side of the interface. I designed my wireframes and prototypes with responsiveness in mind, creating versions for desktop, mobile and tablet. I also illustrated banners for the East Africa and Native American versions of the site, featuring landscape and wildlife from the respective regions. This interface redesign will be coded into a working site and distributed to communities around the world.
ContributorsThielen, Bethany Meishal (Author) / Hosman, Laura (Thesis director) / Ralston, Laurel (Committee member) / College of Integrative Sciences and Arts (Contributor) / Barrett, The Honors College (Contributor)
Created2018-05
Description
Society is developing at an exponential rate and engineers have become the pioneers of great technical breakthroughs; however, these revolutionary products can only become usable for the public if it is designed with the users in mind. User experience (UX) is the pinnacle of creating value for the user and an emphasis on UX can greatly increase company accessibility and legacy. One way to do this is through interactive chatbots that are available at all hours. Chatbots are becoming more mainstream for businesses' websites to improve the user experience by giving instantaneous relief to customers with pressing questions. Especially for new initiatives, providing chatbots that are constantly available to educate potential users on the company will drive more traffic.
The motivation behind this project was to create the best fitting chatbot, namely AishaBot, for the start-up Aisha Comfortable Coliving Inc. whose fun personality and educational tone speaks to the company demographic. After understanding the demographic, dialogues were written for the chatbot with a specific tone and sentiment to engage the users. In order to assess the effectiveness of the dialogue, 15 female participants were recruited to partake in the study, assessing their overall experience with the purpose of gaining feedback and refining the chatbot. Participants were asked to complete 5 tasks and the majority completed 95% of the tasks successfully, resulting in an overall positive user experience. The participants communicated with and received the tone of the dialogues very well from AishaBot. Along with this, a better understanding was gained on how to alter key words and how the participants from different age ranges went about asking their questions.
ContributorsSalahudeen, Afsana (Author) / Ngov, Justin (Co-author) / Elena Chavez-Echeagaray, Maria (Thesis director) / ElSherbiny, Aisha (Committee member) / Barrett, The Honors College (Contributor) / Arts, Media and Engineering Sch T (Contributor) / Computer Science and Engineering Program (Contributor)
Created2022-12