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Description
Females and underrepresented ethnic minorities earn a small percentage of engineering and computer science bachelor's degrees awarded in the United States, earn an even smaller proportion of master's and doctoral degrees, and are underrepresented in the engineering workforce (Engineering Workforce Commission, [2006], as cited in National Science Foundation, 2012; United

Females and underrepresented ethnic minorities earn a small percentage of engineering and computer science bachelor's degrees awarded in the United States, earn an even smaller proportion of master's and doctoral degrees, and are underrepresented in the engineering workforce (Engineering Workforce Commission, [2006], as cited in National Science Foundation, 2012; United States Department of Education, [2006], as cited in National Science Foundation, 2009a; United States Department of Education, [2006], as cited in National Science Foundation, 2009b). Considerable research has examined the perceptions, culture, curriculum, and pedagogy in engineering that inhibits the achievement of women and underrepresented ethnic minorities. This action research study used a qualitative approach to examine the characteristics and experiences of Latina students who pursued a bachelor's degree in the Ira A. Fulton Schools of Engineering at Arizona State University (ASU) as part of the 2008 first-time full-time freshman cohort. The researcher conducted two semi-structured individual interviews with seven undergraduate Latina students who successfully persisted to their fourth (senior) year in engineering. The researcher aimed to understand what characteristics made these students successful and how their experiences affected their persistence in an engineering major. The data collected showed that the Latina participants were motivated to persist in their engineering degree program due to their parents' expectations for success and high academic achievement; their desire to overcome the discrimination, stereotyping, and naysayers that they encountered; and their aspiration to become a role model for their family and other students interested in pursuing engineering. From the data collected, the researcher provided suggestions to implement and adapt educational activities and support systems within the Ira A. Fulton Schools of Engineering to improve the retention and graduation rates of Latinas in engineering at ASU.
ContributorsRobinson, Carrie (Author) / Mcintyre, Lisa (Thesis advisor) / Hesse, Marian (Committee member) / Ganesh, Tirupalavanam G. (Committee member) / Arizona State University (Publisher)
Created2012
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Description
This study provides an understanding of how administrative leaders make decisions regarding enrollment management within academic units at a major research university in the southwestern United States. Key enrollment management functions of recruiting, admissions, marketing, orientation, financial aid/scholarships, academic advising, student engagement, retention and career services were identified from the

This study provides an understanding of how administrative leaders make decisions regarding enrollment management within academic units at a major research university in the southwestern United States. Key enrollment management functions of recruiting, admissions, marketing, orientation, financial aid/scholarships, academic advising, student engagement, retention and career services were identified from the literature. Typically applied at the institutional level, this study provides an understanding of how leaders in academic units decide to implement enrollment management. A case study was conducted using qualitative data collection methods which emphasized interviews. Senior administrators, such as associate deans within academic units who have responsibility for enrollment management, served as the sample. Three main theoretical constructs were derived after analysis of the data: Theoretical Construct 1: To meet enrollment and retention goals, leaders strategically plan structures and manage resources for enrollment management functions in their academic units. Theoretical Construct 2: To increase retention, leaders intentionally strive to develop a sense of community through customized programs and services for students in their academic units. Theoretical Construct 3: To achieve enrollment objectives within a school-centric model, leaders build relationships with centralized enrollment management functions and other academic units. The discussion and analysis of the study suggests that academic units follow a similar evolutionary model to institutions as they develop enrollment management functions. Five recommendations on how leaders in academic units can more strategically utilize enrollment management principles in decision making are offered.
ContributorsDeBiaso, Nick (Author) / Mcintyre, Lisa (Thesis advisor) / Hesse, Marian (Committee member) / Faris, Kay (Committee member) / Arizona State University (Publisher)
Created2012
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Description
With budgets on the decline, university officials are seeking alternative methods to maintain and increase the type of services provided to students. By incorporating social entrepreneurial competencies in the daily actions of university staff members, staff members will be able to perform their work more effectively and help students acquire

With budgets on the decline, university officials are seeking alternative methods to maintain and increase the type of services provided to students. By incorporating social entrepreneurial competencies in the daily actions of university staff members, staff members will be able to perform their work more effectively and help students acquire skills such as innovative thinking, which is needed in today's society. Social entrepreneurs are defined as change agents for society; these individuals seize opportunities missed by others, improve systems, create solutions, innovate and adapt, leverage resources they do not control, and advocate for what they and others need to be successful (Ashoka, 2010a; Bornstein & Davis, 2010; Dees, 1998). Universities will be more successful in respect to helping students with a workforce of social entrepreneurs capable of leveraging resources. Through action research, this study utilized a phenomenological perspective with both qualitative and quantitative methods of data collection and analysis to introduce social entrepreneurial competencies to the live-in housing professionals (pro-staff) at Arizona State University (ASU) and then examined the incorporation of the competencies into the pro-staff's daily work. Ten current pro-staff participated in two phases of the study, each of which consisted of surveys and workshops. Participants' responses indicated that there are five competencies and three strengths related to social entrepreneurship that are significant to the pro-staff position and their daily work at ASU.
ContributorsVela, Alicia L (Author) / Mcintyre, Lisa (Thesis advisor) / Cook, Kevin (Committee member) / Hesse, Marian (Committee member) / Arizona State University (Publisher)
Created2012
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Description
The purpose of this action research study was to determine the effectiveness of two online college success courses: CPD 150 (College Success, 3 credits) and CPD 115 (Success Strategies, 1 credit), at Rio Salado College, a Maricopa Community College in Arizona. The goal of these courses is to prepare students

The purpose of this action research study was to determine the effectiveness of two online college success courses: CPD 150 (College Success, 3 credits) and CPD 115 (Success Strategies, 1 credit), at Rio Salado College, a Maricopa Community College in Arizona. The goal of these courses is to prepare students to be college-ready by examining college readiness and learning skills. The Motivated Strategies for Learning Questionnaire measured students' perceptions of their own college readiness in a pre-test/post-test format. Understanding students' perceptions of their own college readiness is the college's first step in understanding the effectiveness of these courses. Descriptive statistical analysis was used to compare the pre- and post-tests to determine whether the average student scores changed after completion of the college success course. Paired samples t-tests (or repeated-measures test) were conducted on 2 scales consisting of 13 subscales of the MSLQ of the Motivated Strategies for Learning Questionnaire. Data analysis revealed that students reported that they had better study skills after the course than before completing the course. Particularly, learning strategies, test anxiety, self-efficacy, effort regulation (self-management), control of learning beliefs, study skills, and time and study environment stand out as showing substantial improvement for the students.  
ContributorsAbts, Melanie (Author) / Mcintyre, Lisa (Thesis advisor) / Hesse, Maria L (Committee member) / Wukash, Barry (Committee member) / Arizona State University (Publisher)
Created2012
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Description
The transition experience for students who are transferring from community college to university can be an overwhelming experience for any typical student, but can be even greater for students with vulnerable backgrounds. This phenomenological action research study followed the five-month community college to the university transition experience of five students

The transition experience for students who are transferring from community college to university can be an overwhelming experience for any typical student, but can be even greater for students with vulnerable backgrounds. This phenomenological action research study followed the five-month community college to the university transition experience of five students in a scholarship program. The students participated in a three-part intervention in support of their transition experience. Three theoretical perspectives framed the study: community cultural wealth, transition theory, and transfer student capital. This framework enabled me to first identify the strengths the students possessed, despite their vulnerable backgrounds, through participation in individual interviews. The students then participated in pre- and post-focus groups and completed pre- and post-questionnaires. Through these, they identified which transition coping skills were their strongest and which transfer capital they possessed from their community college experience. They also shared how they applied those prior learned skills and capital at the university. This study revealed how these students utilized their strengths at moments when they lacked certain coping skills and transfer capital during their transition experience. One particular strength was how the students accessed the resources of the scholarship program at the center of this study to help them with their sense of the ability to succeed at the university.
ContributorsMartinez, Jo Ann Lopez (Author) / Harris, Lauren M (Thesis advisor) / Mcintyre, Lisa (Committee member) / Plinske, Kathleen (Committee member) / Arizona State University (Publisher)
Created2019
Description

The cost of education is increasing, and the use of mandatory fees to offset costs is increasingly becoming more prevalent. Mandatory fees in higher education are not a new occurrence and have been associated with higher education institutions since their inception. However, the use and number of mandatory fees have

The cost of education is increasing, and the use of mandatory fees to offset costs is increasingly becoming more prevalent. Mandatory fees in higher education are not a new occurrence and have been associated with higher education institutions since their inception. However, the use and number of mandatory fees have grown, especially within the last decade, to include more fees that support core initiatives that were once covered by higher education institutions. Despite the vast amount of research concerning costs associated with attendance at higher education institutions, there is less research on how undergraduate students understand these costs, and how understanding of educational expenses may influence students’ behavior. Moreover, there is a dearth of research that explores students' engagement in services and programs supported by mandatory fees at higher education institutions.

This investigation fills the gaps, as it studies undergraduate students’ understandings of and attitudes toward mandatory fees while addressing their engagement in fee-supported services and programs. The data collection process utilizes a survey given to undergraduate students at a large research institution in the southwest United States. The survey uses multiple formats (i.e., Likert-scale, open-ended questions, multiple choice), to measure students’ understandings of costs and information about mandatory fees, frequency of use of services, and students’ prior knowledge about higher education institutions before enrollment.

Students’ perceptions of costs differ by individual and family, and the costs associated with fees can be a surprise for many students entering institutions of higher education. While fees are utilized to help retain and graduate all students, increasing fees change the total price for students. There are relatively few studies that measure the extent to which students engage in services or programs funded by the mandatory fees. While price is at the forefront for many federal and state policymakers, the need to make college more affordable for everyone without losing quality services and programs, must be addressed.

ContributorsIkegwuonu, Emeka (Author) / Dorn, Sherman J (Thesis advisor) / Glasper, Rufus (Committee member) / Kim, Jeongeun (Committee member) / Arizona State University (Publisher)
Created2020
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Description
This action research project was a concurrent mixed method case study design The purpose of this action research study was to begin to understand how an institution of higher education can best support creativity and innovation of university staff members. More specifically this study looked at the influence of a

This action research project was a concurrent mixed method case study design The purpose of this action research study was to begin to understand how an institution of higher education can best support creativity and innovation of university staff members. More specifically this study looked at the influence of a design thinking workshop on university staff perceived creative and innovative ability. Additionally, this study looked at the influence of individual attributes on staff creativity, and the influence of organizational attributes on staff innovation. Amabile and Pratt’s Dynamic Component Model of Creativity and Innovation in Organizations informed this study. Participants for this study were recruited from the Educational Outreach and Student Services division of Arizona State University at the Downtown Phoenix campus. Qualitative and quantitative data were collected using a Creativity and Innovation Survey (CIS) and individual interviews. The Creativity and Innovation Survey was distributed to staff before and after they participated in a two module design thinking workshop. Interviews with staff occurred after the conclusion of the workshops. In responses to the CIS and in interview staff had a strong belief in their ability to be creative and innovative in the workplace. A correlational analysis of CIS data indicated that a positive and significant relationship existed between creativity and individual attributes, as well as between, innovation and organizational attributes. Staff also expressed these relationships during interviews. The themes of collaboration, supervision, and resources each emerged from the interview data as important influencers of staff creativity and innovation. Although staff expressed there was a value in the design thinking workshops during interviews, a significant difference was not found in staffs’ perceived creativity and innovation after participating in the design thinking workshop. Implications for practice and for future research are discussed.
ContributorsMorgan, Chad William (Author) / Judson, Eugene (Thesis advisor) / Kim, Jeongeun (Committee member) / Anderson, Derrick (Committee member) / Arizona State University (Publisher)
Created2020
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Description
Over the last decade, post-secondary international student enrollment has grown in the United States (US). In part, this growth has been facilitated by an increasing number of third-party recruitment partnerships; wherein US universities sign agreements to allow parties to engage in the recruitment and advising of students. By creating and

Over the last decade, post-secondary international student enrollment has grown in the United States (US). In part, this growth has been facilitated by an increasing number of third-party recruitment partnerships; wherein US universities sign agreements to allow parties to engage in the recruitment and advising of students. By creating and expanding partnerships the university seeks to enroll more students at their university. With these additional parties involved in the advising process, it is more important than ever that students have as much information as possible to make an enrollment decision that makes them feel like they are members of the campus community and that they belong. To attain feelings of membership and belonging the university staff and faculty should be reaching out to students early in their academic career about the resources that are likely to enhance their feelings of membership and belonging at university. To understand and improve students’ feelings of membership and belonging the researcher developed a mixed-method intervention that included a control and experimental group. All groups completed a pre-posttest survey. The experimental group was exposed to 1:1 belongingness advising sessions and debriefing interviews. Twenty-two first-year international students participated in the study. The intervention had two objectives: 1) understand how a semester-long advising program, in the students first-year, enhanced international students feeling of membership and belonging at the university; and what components of the program were most effective and 2) based on how students were recruited to university, how did they differ in their developing feelings of belongingness and membership. The intervention was informed by agency theory, dropout model, and previous research on students’ feelings of membership and belonging. The results suggested that students in the experimental group were more likely to feel like members of the university when compared to their control group peers. Additionally, the results suggest that students in the experimental group were able to build relationships, knowledge, and support systems that enhanced their feelings of belonging. The discussion explains these outcomes as they are related to the research questions and extant literature. It also summarizes, implications for practice, future research, and lessons learned.
ContributorsVerhulst, Stene Allen (Author) / Marsh, Josephine (Thesis advisor) / Kim, Jeongeun (Committee member) / Bruce, Gonzalo (Committee member) / Arizona State University (Publisher)
Created2020
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Description
The purpose of this study is to explore how internationalization is formed and operationalized in the Intensive English Programs (IEPs) at three Michigan higher education institutions. Drawing from Latour’s (2005) actor-network theory, this study examined the human and non-human actors involved in constructions of internationalization, which was defined as relational

The purpose of this study is to explore how internationalization is formed and operationalized in the Intensive English Programs (IEPs) at three Michigan higher education institutions. Drawing from Latour’s (2005) actor-network theory, this study examined the human and non-human actors involved in constructions of internationalization, which was defined as relational processes (programs and policies) that define and deliver international, intercultural, or global elements into the purpose, function and delivery of postsecondary education (Altbach, 2007; Knight, 2003). As an entry point into the study, I focused on the director of the programs and their mission statements, a written articulation of beliefs, as suggested by Childress (2007; 2009).

To explore these potential networks, I utilized Comparative Case Study (Bartlett and Vavrus, 2016), which allowed for more unbounded cases; Actor-Network Theory (Latour, 1999; Latour, 2005) which allowed for agency among non-human actors that also coexist, transform, translate or modify meaning; and relational network analysis methods (Herz et al. 2014; Heath et al. 2009; Clarke 2005), which helped to explore and make sense of complex relational data. This was in the effort to construct an understanding of the “processual, built activities, performed by the actants out of which they are composed” (Crawford, 2004, p. 1). I mapped actors within each site who were performing their local and contingent processes of internationalization.

The results indicate the formation of complex and far reaching webs of actors and activities that accomplish a form of internationalization that is highly localized. While each program under investigation responded to similar pressures, such as funding shortfalls via student enrollment declines, the responses and networks that were created from these constraints were wildly different. Indeed, the study found these programs engaged in international activities that enrolled various external actors, from campus departments to local community groups. In engaging in relational connections that moved beyond their primary instructional purpose, English language instruction and cultural acclimatization, the IEPs in this study were able to 1) contribute to the internationalization of university departmental curricula, 2) serve their communities in dynamic and impactful ways and 3) develop their own sense of internationalization in a university setting.
ContributorsClark, Adam Thomas (Author) / Koro, Mirka (Thesis advisor) / Kim, Jeongeun (Committee member) / Carlson, David L. (Committee member) / Okhremtchouk, Irina S (Committee member) / Vellenga, Heidi (Committee member) / Arizona State University (Publisher)
Created2020
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Description
Academic advisors play a critical role in student success within United States institutions of higher education. Although uniquely positioned to contribute to important institutional and student outcomes, academic advising is identified in the literature as an emerging profession, often delegitimizing advisor authority and limiting their contribution to institutional objectives. A

Academic advisors play a critical role in student success within United States institutions of higher education. Although uniquely positioned to contribute to important institutional and student outcomes, academic advising is identified in the literature as an emerging profession, often delegitimizing advisor authority and limiting their contribution to institutional objectives. A review of the literature explores the history academic advising, and the current state of professionalization of the field. Additionally, entrepreneurial mindset is introduced as a framework of practice for professional agency. As a field working to professionalize itself within the higher education context, academic advisors must be able to fully participate and contribute to the process of developing innovative practices within the contexts of their institutions. This mixed-methods study drew upon proactive work behavior as defined by Hackman and Oldham to understand how academic advisors demonstrate and perceive their professional agency and ability to make decisions when working with students in the context of their role. Findings suggest professional agency as a construct exists not as a stand-alone concept, but rather as part of an ecosystem within the institution that includes layered systems, structures, and cultures which influence advisor behaviors and how they navigate decision-making. Implications include considerations for academic advising leaders and administrators, specifically related to departmental structures and advisor perceptions of their professional agency. This study contributes to the advising literature in the area of professionalization, with implications for scholarship and practice that can address gaps in the current scholarship.
ContributorsRudd, Melissa (Author) / Basile, Carole (Thesis advisor) / Kim, Jeongeun (Committee member) / Mcintyre, Lisa (Committee member) / Arizona State University (Publisher)
Created2021