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The purpose of the study is to explore the identity development and organizational culture of a student organization, the National Association of Latino Fraternal Organizations council (NALFO) by implementing a community of practice approach at a large, public university in southwestern United States. The objective is to construct a sustainable

The purpose of the study is to explore the identity development and organizational culture of a student organization, the National Association of Latino Fraternal Organizations council (NALFO) by implementing a community of practice approach at a large, public university in southwestern United States. The objective is to construct a sustainable camaraderie among the existing Latino fraternal organizations at the university to influence leadership development, work toward a common vision, and a cohesive and systematic approach to collaboration, consequently transforming organizational culture. This study investigates the factors that contribute to and/or inhibit increased communication and collaboration and to describe the experiences of Latino fraternal members who are purposefully engaged in a community of practice. There are 57 fraternal organizations in five umbrella councils at the university, including predominately Caucasian, historically African American, Latino, and Multicultural groups, whose platforms are commonly leadership, scholarship, and philanthropy. This action research examines the experiences of six NALFO members individually and working as a community with the guidance of a mentor (the researcher). The researcher employs use of an anonymous initial and post electronic survey, a participant personal statement, an intentional and purposeful community of practice, a semi-structured individual interview, and focus groups to collect data. Findings suggest that length of membership and fraternal experience influence participant responses; however, the themes remain consistent. Building relationships, perception (by members and outsiders), identity development, organizational management, and challenging perspectives (from outside influences) are factors that influence the organizational culture of the organization. On the post electronic survey all participants indicate that the implementation of an intentional community of practice can benefit the organization by encouraging participation and increasing communication. While participants suggest activities for encouraging member engagement, they determine that actual participation would be dependent on individual motivation.
ContributorsHeredia, Anna-Maria (Author) / Rund, James (Thesis advisor) / Calleroz White, Mistalene (Thesis advisor) / Corey, Frederick (Committee member) / Arizona State University (Publisher)
Created2013
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Description
Over the last decade, post-secondary international student enrollment has grown in the United States (US). In part, this growth has been facilitated by an increasing number of third-party recruitment partnerships; wherein US universities sign agreements to allow parties to engage in the recruitment and advising of students. By creating and

Over the last decade, post-secondary international student enrollment has grown in the United States (US). In part, this growth has been facilitated by an increasing number of third-party recruitment partnerships; wherein US universities sign agreements to allow parties to engage in the recruitment and advising of students. By creating and expanding partnerships the university seeks to enroll more students at their university. With these additional parties involved in the advising process, it is more important than ever that students have as much information as possible to make an enrollment decision that makes them feel like they are members of the campus community and that they belong. To attain feelings of membership and belonging the university staff and faculty should be reaching out to students early in their academic career about the resources that are likely to enhance their feelings of membership and belonging at university. To understand and improve students’ feelings of membership and belonging the researcher developed a mixed-method intervention that included a control and experimental group. All groups completed a pre-posttest survey. The experimental group was exposed to 1:1 belongingness advising sessions and debriefing interviews. Twenty-two first-year international students participated in the study. The intervention had two objectives: 1) understand how a semester-long advising program, in the students first-year, enhanced international students feeling of membership and belonging at the university; and what components of the program were most effective and 2) based on how students were recruited to university, how did they differ in their developing feelings of belongingness and membership. The intervention was informed by agency theory, dropout model, and previous research on students’ feelings of membership and belonging. The results suggested that students in the experimental group were more likely to feel like members of the university when compared to their control group peers. Additionally, the results suggest that students in the experimental group were able to build relationships, knowledge, and support systems that enhanced their feelings of belonging. The discussion explains these outcomes as they are related to the research questions and extant literature. It also summarizes, implications for practice, future research, and lessons learned.
ContributorsVerhulst, Stene Allen (Author) / Marsh, Josephine (Thesis advisor) / Kim, Jeongeun (Committee member) / Bruce, Gonzalo (Committee member) / Arizona State University (Publisher)
Created2020
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Description
Academic advisors play a critical role in student success within United States institutions of higher education. Although uniquely positioned to contribute to important institutional and student outcomes, academic advising is identified in the literature as an emerging profession, often delegitimizing advisor authority and limiting their contribution to institutional objectives. A

Academic advisors play a critical role in student success within United States institutions of higher education. Although uniquely positioned to contribute to important institutional and student outcomes, academic advising is identified in the literature as an emerging profession, often delegitimizing advisor authority and limiting their contribution to institutional objectives. A review of the literature explores the history academic advising, and the current state of professionalization of the field. Additionally, entrepreneurial mindset is introduced as a framework of practice for professional agency. As a field working to professionalize itself within the higher education context, academic advisors must be able to fully participate and contribute to the process of developing innovative practices within the contexts of their institutions. This mixed-methods study drew upon proactive work behavior as defined by Hackman and Oldham to understand how academic advisors demonstrate and perceive their professional agency and ability to make decisions when working with students in the context of their role. Findings suggest professional agency as a construct exists not as a stand-alone concept, but rather as part of an ecosystem within the institution that includes layered systems, structures, and cultures which influence advisor behaviors and how they navigate decision-making. Implications include considerations for academic advising leaders and administrators, specifically related to departmental structures and advisor perceptions of their professional agency. This study contributes to the advising literature in the area of professionalization, with implications for scholarship and practice that can address gaps in the current scholarship.
ContributorsRudd, Melissa (Author) / Basile, Carole (Thesis advisor) / Kim, Jeongeun (Committee member) / Mcintyre, Lisa (Committee member) / Arizona State University (Publisher)
Created2021