Description

Interpersonal communications during civil infrastructure systems operation and maintenance (CIS O&M) are processes for CIS O&M participants to exchange critical information. Poor communications that provide misleading information can jeopardize CIS

Interpersonal communications during civil infrastructure systems operation and maintenance (CIS O&M) are processes for CIS O&M participants to exchange critical information. Poor communications that provide misleading information can jeopardize CIS O&M safety and efficiency. Previous studies suggest that communication contexts and features could be indicators of communication errors and relevant CIS O&M risks. However, challenges remain for reliable prediction of communication errors to ensure CIS O&M safety and efficiency.

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Date Created
  • 2020
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  • Text
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    • Doctoral Dissertation Civil, Environmental and Sustainable Engineering 2020

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