Utilizing the Arizona State University's Performance Based Studies Research Group, and their PIPS program, a roofing materials manufacturing company can evaluate performance of representatives, products and contractors. Service life of the systems can be tracked and customer satisfaction measured it provides an objective viable tool for the consumer to choose a quality product and contractor without the distractions of marketing, promises, or a salesman's hype.
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- Partial requirement for: M.S., Arizona State University, 2013Note typethesis
- Includes bibliographical references (p. 14)Note typebibliography
- Field of study: Construction