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Description

This thesis project is an analysis of the current system Company X has implemented to allow employees of their Customer Service Operations (CSO) to request time-off from work. It includes

This thesis project is an analysis of the current system Company X has implemented to allow employees of their Customer Service Operations (CSO) to request time-off from work. It includes research based on Lee Bolman and Terry Deal’s Four-Frame model outlined in their book, Reframing Organizations: Artistry, Choice and Leadership. Using the four-frame model by Bolman and Deal, the research outlines the basis for key suggestions on how to improve this system to present employees with an environment that promotes healthy work-life balance.

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Date Created
  • 2021-05
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  • Text
  • Machine-readable links