Matching Items (23)
Description
At the turn of the twenty-first century, the population of Surprise Arizona exploded, increasing from 31,000 to 100,000 in just eight years. Developers filled acres of former cotton fields and citrus groves with walled neighborhoods of stucco and tile-roofed homes surrounded by palm trees and oleander bushes. Priced for middle-class families and retirees, this planned and standardized landscape stood in stark contrast to that of the town's first decades when dirt roads served migrant farm labor families living in makeshift homes with outdoor privies. This study explores how a community with an identity based on farm labor and networks of kinship and friendship evolved into an icon of the twenty-first century housing boom. This analysis relies on evidence from multiple sources. A community history initiative, the Surprise History Project, produced photographs, documents, and oral histories. City records, newspaper accounts, county documents, and census reports offer further insight into the external and internal factors that shaped and reshaped the meaning of community in Surprise. A socially and politically constructed concept, community identity evolves in response to the intricate interplay of contingencies, external forces, and the actions and decisions of civic leaders and residents. In the case of Surprise, this complex mix of factors also set the foundation for its emergence as a twenty-first century boomburb. The rapid expansion of the Phoenix metropolitan area, the emergence of age-restricted communities, and federal programs reset the social, economic, and political algorithms of the community. Internally, changing demographics, racial and ethnic diversity, and an ever-expanding population produced differing and continuously evolving ideas about community identity, a matter of intense importance to many. For seven decades, Surprise residents with competing ideas about place came into conflict. Concurrently, these individuals participated in official and vernacular events, activities, and celebrations. These gatherings, which evolved as the town grew and changed, also shaped community identity. While attending the Fourth of July festivities or debating city leaders' decisions at town council meetings, Surprise residents defined and redefined their community.
ContributorsPalmer, Carol S (Author) / Warren-Findley, Jannelle (Thesis advisor) / Gullett, Gayle (Committee member) / Vandermeer, Philip (Committee member) / Arizona State University (Publisher)
Created2012
Description
In this study the impact of outside the classroom activities and experiences of study abroad participants on cultural attitude change and perceived cultural competence was investigated. Motives to participate, expectations and outcomes of study abroad programs were also explored. The study used a mixed methods approach and was conducted in three parts including an exploratory sequential component followed by a concurrent embedded component. The exploratory sequential component included a photo elicitation project, the results of which contributed both to the results of the study and the development of the questionnaire used in the concurrent embedded component. The concurrent embedded component used a pre and post-test survey design and included a qualitative writing exercise with select participants between the completion of their pre and post-test questionnaires. The results suggest that study abroad participation does result in changes in both participants' cultural attitudes and cultural competency. It was hypothesized that length of time abroad and the cultural distance of the host country would have an influence on the change in cultural attitudes and cultural competency. As found in previous research, length of time abroad was not found to be a major contributing factor to this change when considering the results of the pre and post-test survey. However, the results of the qualitative studies resulted in many questions about the impact of length abroad. Participants in longer-term programs discussed changes in their cultural attitudes in a more complex way than short-term participants. Longer-term participants expressed changes in their cultural competency differently as well, though not in a way that it can be conclusively said they were more culturally competent. The reverse was the case for cultural distance. Cultural distance was a factor in the changes in cultural competency, however not in cultural attitudes when considering the results of the quantitative component. The qualitative results seem to bring up more questions. While shorter-term participants discussed cultural competency differently than longer-term participants, surprisingly the short-term programs had a higher percentage of participants studying in countries with large cultural distance than did long-term programs.
ContributorsPachmayer, Ara (Author) / Andereck, Kathleen (Thesis advisor) / Nyaupane, Gyan (Committee member) / Timothy, Dallen (Committee member) / Davey, Lynn (Committee member) / Arizona State University (Publisher)
Created2014
Description
Tempe political and business leaders implemented a series of strategies, composed of interconnected economic, political, and cultural factors that contributed to the city's growth over time. Influenced by a new economic opportunities and challenges, changing ideas about redevelopment and the role of suburbs, and Tempe's own growth issues after 1960, Tempe leaders and citizens formed a distinct vision for downtown redevelopment. Modified over time, the redevelopment strategy depended on effective planning and financing, public-private collaboration, citizen participation, and a revised perception of growth. After 1980, the strategy gained momentum enabling leaders to expand their ambitions for downtown. Redevelopment manifested through riverfront redevelopment, art and culture, and historic preservation redirecting the city's growth, creating economic development, and revitalizing downtown as Tempe began flourishing as a mature supersuburb. The strategy showed considerable economic success by 2012 and the completion of the Rio Salado Project, the Tempe Center for the Arts, and the preservation of the Hayden Flour Mill made downtown an attractive and diverse urban destination.
ContributorsGerszewski, Alyssa Danielle (Author) / Vandermeer, Philip (Thesis advisor) / Dallett, Nancy (Committee member) / Thompson, Victoria (Committee member) / Arizona State University (Publisher)
Created2014
Description
This thesis explores the role of film industry boosterism in Arizona from 1911 to 2014; it argues that boosters consistently employed film as a promotional tool toward building state identity for Arizona. These boosters harnessed a variety of strategies catered specifically to a combination of personal interests and historical circumstances. Consequently, their efforts produced a variety of identities for Arizona that changed over time as new generations of boosters addressed different concerns. These state identities that boosters wanted to build relied heavily on the power of perception, often attempting to overcome or reinforce stereotypical imagery and iconography associated with Arizona. Over time, boosters used the film industry to project Arizona as: a modern and progressive state that had outgrown its frontier past; an ideal setting to make films that relived the mythical Wild West; a film-friendly place of business ideally suited for Hollywood production; and a cultural haven for filmic sophistication. Textual analysis of primary sources comprises the methodology of this thesis. Primary sources include historical newspapers, such as the Arizona Republican, and archival records of Arizona's past governors, including Governors Jack R. Williams and Raul H. Castro. These sources constitute valuable documentation created by boosters in the course of their day-to-day activities promoting Arizona, providing a window into their aspirations, worldviews and strategies. Personal interviews with active and retired members of Arizona's film boosting community are also included as primary source material, intended to capture firsthand accounts of filmic activity in the state. Using these sources as its foundation, this thesis fills a gap in the historiography by analyzing the relationship between the film industry and Arizona's state identity. While a handful of scholarly works have discussed Arizona's film history to a minor extent, they tend to take a pure narrative approach, or offer a "behind-the-scenes" look that focuses on the production aspects of films shot in Arizona. No other work focuses explicitly on boosterism or explores the statewide meaning of Arizona's film history over such a comprehensive period of time. Thus, this thesis offers a previously neglected history of both film and Arizona.
ContributorsEhrfurth, Ryan (Author) / Thompson, Victoria (Thesis advisor) / Vandermeer, Philip (Committee member) / Smith, Karen (Committee member) / Arizona State University (Publisher)
Created2014
Description
Postwar suburban sprawl resulted in environmental consequences that engendered backlash from those concerned about the quality life in the places they lived, played, and worked. Few cities grew as rapidly as Phoenix and therefore the city offers an important case study to evaluate the success and limits of environmentalism in shaping urban growth in the postwar period.
Using three episodes looking at sanitation and public health, open space preservation, and urban transportation, I argue three factors played a critical role in determining the extent to which environmental values were incorporated into Phoenix's urban growth policy. First, the degree to which environmental values influenced urban policy depends on the degree to which they fit into the Southwestern suburban lifestyle. A desire for low-density development and quality of life amenities like outdoor recreation resulted in decisions to extend municipal sewers further into the desert, the creation of a mountain preserve system, and freeways as the primary mode of travel in the city. Second, federal policy and the availability of funds guided policies pursued by Phoenix officials to deal with the unintended environmental impacts of growth. For example, federal dollars provided one-third of the funds for the construction of a centralized sewage treatment plant, half the funds to save Camelback Mountain and ninety percent of the construction costs for the West Papago-Inner Loop. Lastly, policy alternatives needed broad and diverse public support, as the public played a critical role, through bond approvals and votes, as well as grassroots campaigning, in integrating environmental values into urban growth policy. Public advocacy campaigns played an important role in setting the policy agenda and framing the policy issues that shaped policy alternatives and the public's receptivity to those choices.
Urban policy decisions are part of a dynamic and ongoing process, where previous decisions result in new challenges that provide an opportunity for debate, and the incorporation of new social values into the decision-making process. While twenty-first century challenges require responses that reflect contemporary macroeconomic factors and social values, the postwar period demonstrates the need for inclusive, collaborative, and anticipatory decision-making.
Using three episodes looking at sanitation and public health, open space preservation, and urban transportation, I argue three factors played a critical role in determining the extent to which environmental values were incorporated into Phoenix's urban growth policy. First, the degree to which environmental values influenced urban policy depends on the degree to which they fit into the Southwestern suburban lifestyle. A desire for low-density development and quality of life amenities like outdoor recreation resulted in decisions to extend municipal sewers further into the desert, the creation of a mountain preserve system, and freeways as the primary mode of travel in the city. Second, federal policy and the availability of funds guided policies pursued by Phoenix officials to deal with the unintended environmental impacts of growth. For example, federal dollars provided one-third of the funds for the construction of a centralized sewage treatment plant, half the funds to save Camelback Mountain and ninety percent of the construction costs for the West Papago-Inner Loop. Lastly, policy alternatives needed broad and diverse public support, as the public played a critical role, through bond approvals and votes, as well as grassroots campaigning, in integrating environmental values into urban growth policy. Public advocacy campaigns played an important role in setting the policy agenda and framing the policy issues that shaped policy alternatives and the public's receptivity to those choices.
Urban policy decisions are part of a dynamic and ongoing process, where previous decisions result in new challenges that provide an opportunity for debate, and the incorporation of new social values into the decision-making process. While twenty-first century challenges require responses that reflect contemporary macroeconomic factors and social values, the postwar period demonstrates the need for inclusive, collaborative, and anticipatory decision-making.
ContributorsDi Taranto, Nicholas (Author) / Hirt, Paul (Thesis advisor) / Vandermeer, Philip (Committee member) / Smith, Karen (Committee member) / Arizona State University (Publisher)
Created2015
Description
This thesis examines the immediate post-World War II operational strategy of Valley National Bank of Arizona, a Phoenix-based institution in operation from 1899 until its 1992 acquisition by Ohio-based Banc One Corporation (now JPMorgan Chase). For the purposes of this study, the immediate post-war period is defined as 1944 to January 20, 1953, a span that opens with the bank's wartime planning efforts for the post-war period and ends with the 1953 retirement of bank president Walter Bimson. By the end of World War II, Valley National ranked as the largest financial institution in the eight-state Rocky Mountain region, as measured by total deposits. However, post-war regulatory issues, competitor expansion, and an inability to generate deposit volume sufficient to meet subject period loan demands challenged bank leaders seeking to maintain market share and grow company profitability and stock value. In response to these difficulties, the bank focused on a three-pronged operational strategy emphasizing advertising, market-appropriate deposit and loan product offerings, and an aggressive branching and acquisition campaign. This strategy did not result in unmitigated success as the bank did experience a decrease in average deposit account balances, lost mortgage market share, and undertook acquisition activity that later resulted in federal antitrust action. However, by the end of the subject period, the three-pronged strategy employed by the bank did result in an increase in deposit dollar market share, as measured by deposits controlled directly and indirectly by the institution, rising annual net profits, and substantial share price appreciation. The findings related to bank strategy and results presented in this thesis are based primarily upon information found in the 169-box Valley National Bank Collection housed at the Arizona Historical Society. Extensive newspaper research conducted using targeted date range and keyword searches and careful consideration of secondary source materials relating to the bank, the banking industry, and state, regional, and national politics, economics, and culture during the subject period provided additional information used in this study, and corroborated much of the material found in the Valley National Bank Collection files.
ContributorsSouthard, John (Author) / Warren-Findley, Jannelle (Thesis advisor) / Vandermeer, Philip (Committee member) / Gammage, Jr., Grady (Committee member) / Arizona State University (Publisher)
Created2011
Description
Since the initial impetus to collect, preserve, and interpret history with the intent of safeguarding American heritage for posterity, historical societies have made substantial contributions to the preservation of historical records. Historical societies have tended to originate in socially exclusive groups and found history museums, celebratory in nature. In contemporary society, this exclusivity raises issues and concerns for contemporary institutions seeking to "serve the public." Tempe History Museum, Chandler Museum, and Scottsdale Historical Museum are examples of local history museums, initially formed by historical societies, which are currently at different stages of developing exhibits and collections more representative of their diverse communities. The three museums have different approaches to not only defining their local community but also to what it means to serve and represent their city by being the local history museum. In recent years, the Tempe History Museum has undergone a renovation of its facility and exhibits, the Chandler Museum is in the midst of transferring its collection to the City of Chandler and planning for a new facility, and the Scottsdale Historical Museum has remained largely the same since the early 1990s. The decisions made by the historical societies that found these museums have shaped and directed the museums' paths to becoming, or failing to become, relevant to their local communities. The Tempe, Chandler, and Scottsdale historical societies came from the Anglo-community within each city, so did the collections they acquired and the objects they displayed. At a time of rising social history, the historical societies presented socially exclusive museums. Becoming incorporated within the city government, would prove to be the point of change, the tipping point when the history museums moved from particularism to pluralism. The change, however, did not come overnight. It was change over time. The city governments had an obligation to equally represent its taxpayers and constituency, meaning that the newly incorporated museums had to eventually follow the same mission. In the case of Tempe, Chandler, and Scottsdale museums, incorporation within city governments has led to a stable funding source, professional staff, and a move towards representation of diverse communities within museum exhibits and programming.
ContributorsMilinic, Adriana (Author) / Warren-Findley, Jannelle (Thesis advisor) / Toon, Richard (Committee member) / Vandermeer, Philip (Committee member) / Arizona State University (Publisher)
Created2012
Description
Incentive travel continues to grow as a form of motivation in the work place. However, there is little research that has examined future potential incentive travelers' wants and needs from an incentive travel trip. The purpose of this study was to understand how and in what way various potential incentive travelers' beliefs, including attitudes, subjective norm, perceived behavioral control and motivation, influence their future inclusion of a significant other on an incentive travel trip using a modified theory of planned behavior. Moreover, the potential moderating effect of past inclusion of a significant other experience was examined as well. The study collected 129 usable responses from potential incentive travelers from companies based in Iowa and Arizona. The research for this project was conducted through online questionnaires that included quantitative and qualitative questions. The study used exploratory factor analysis (EFA), Pearson's correlation and multiple regression to test study hypotheses. The results of the multiple regression indicated three constructs, attitudes, subjective norm and motivation appeared to be statistically significant, while perceived behavioral control was not statistically significant in predicting potential incentive travelers' intended inclusion of a significant other. Perceived behavioral control was not significant because the control of including a significant other is dependent on the participant's employer. Pearson's correlation found a moderating effect of past inclusion of a significant other on subjective norm and perceived behavioral control. In conclusion, the results validated the theory of planned behavior in the context of incentive travelers' inclusion of a significant other.
ContributorsDorweiler, Annie (Author) / Timothy, Dallen (Thesis advisor) / Lee, Woojin (Committee member) / Kulinna, Pamela (Committee member) / Arizona State University (Publisher)
Created2012
Description
This study develops a Creative MICE (Meetings, Incentives, Conventions/conferences and Exhibitions) Tourism Destination Branding Model (CMDBM), and argues for co-creation and synergies between MICE and heritage resources in a popular business destination. MICE tourism can be enhanced through co-created offerings by adding innovative value to MICE tourism experiences. The proposed CMDBM framework aims to help determine how a destination can develop a co-created MICE brand through collaboration with key stakeholders to better meet potential MICE travelers’ other touristic interests and cultural values.
The research project was undertaken in collaboration with the National Recreation and Park Association (NRPA), New Orleans Ernest N. Morial Convention Center, and several heritage institutions in New Orleans. The study adopts both qualitative and quantitative research designs to explore the destination brand strategy. The qualitative data were acquired through interviews with relevant stakeholders to analyze the use of destination branding strategies and understand existing and potential synergies with heritage institutions. The quantitative portion measures MICE attendees’ perceptions of the co-created value of enhancing MICE destinations with cultural heritage appeal. NRPA Conference attendees’ responses provide a practical understanding for stakeholders.
This research provides both practical and theoretical insights for the tourism industry for destination communities, and has salient conceptual and theoretical implications for the academy. The study confirms that MICE tourism, collaborating with cultural heritage assets, can enrich MICE travelers’ travel experiences. The destination brand strategy was identified with supportive cultural heritage resources and an appropriate destination brand framework of MICE tourism was proposed. As confirmed by MICE attendees’ evaluations from the case study, it extends the literature on destination brand, destination brand awareness, destination brand experience, destination brand personality, and destination brand equity.
The empirical exploration of MICE destination branding has been handicapped in existing literature by a lack of conceptual marketing perspectives. This work will lend credence to the important aspect of business destination marketing and stresses building synergy and adding value to MICE tourism experiences. As destination marketing programs become competitive, especially in the context of equitable distribution of monetary benefits across different stakeholders, creating synergies become crucial in the destination. A co-created brand strategy can help make destinations more competitive.
The research project was undertaken in collaboration with the National Recreation and Park Association (NRPA), New Orleans Ernest N. Morial Convention Center, and several heritage institutions in New Orleans. The study adopts both qualitative and quantitative research designs to explore the destination brand strategy. The qualitative data were acquired through interviews with relevant stakeholders to analyze the use of destination branding strategies and understand existing and potential synergies with heritage institutions. The quantitative portion measures MICE attendees’ perceptions of the co-created value of enhancing MICE destinations with cultural heritage appeal. NRPA Conference attendees’ responses provide a practical understanding for stakeholders.
This research provides both practical and theoretical insights for the tourism industry for destination communities, and has salient conceptual and theoretical implications for the academy. The study confirms that MICE tourism, collaborating with cultural heritage assets, can enrich MICE travelers’ travel experiences. The destination brand strategy was identified with supportive cultural heritage resources and an appropriate destination brand framework of MICE tourism was proposed. As confirmed by MICE attendees’ evaluations from the case study, it extends the literature on destination brand, destination brand awareness, destination brand experience, destination brand personality, and destination brand equity.
The empirical exploration of MICE destination branding has been handicapped in existing literature by a lack of conceptual marketing perspectives. This work will lend credence to the important aspect of business destination marketing and stresses building synergy and adding value to MICE tourism experiences. As destination marketing programs become competitive, especially in the context of equitable distribution of monetary benefits across different stakeholders, creating synergies become crucial in the destination. A co-created brand strategy can help make destinations more competitive.
ContributorsKim, Eunhye Grace (Author) / Chhabra, Deepak (Thesis advisor) / Timothy, Dallen (Thesis advisor) / Vogt, Christine (Committee member) / Gelbman, Alon (Committee member) / Arizona State University (Publisher)
Created2019
Description
Limited researches have studied on the dissonance of the representations of a destination by using difference induced agents such as government, trade media tourism articles, and visual representations. This study examines the United Kingdom's image, and determines whether the dissonance exist pre- and post- referendum in the internal imagery of the United Kingdom and imagery portrayed aboard. Leading newspapers from the United States, United Kingdom, and Europe are analyzed to determine the predominant themes. Semi-structured interviews are conducted with the U.S. tour operators and Arizona's travel agents. Tour brochures and user-generated content on TripAdvisor are analyzed to study tourists' responses to Brexit. Skift is analyzed to project future growth in tourism industry. Results show that the leadings newspapers projects similar concerns negatively and positively pre- and post- referendum. Uncertainty in policy changes leads to other themes that are identified such as investment, employment, trade, independence, market growth, etc. It projects the international trade, domestic market growth and global market growth will be significantly impact by Brexit due to higher tariff and regulations on migrants in the United Kingdom. In contrast, travel brochures are marketing UK from heritage, historical attractions, and special events, but they do not reflect the influence of Brexit on how tour operators market UK pre- and post- referendum. Further data is conducted on the semi-structured interviews with travel agents across Arizona, but travel agents responded with Brexit has no influences on US tourists. Additional content analysis on VisitBritain/VisitEngland shows the growth in tourism industry by an increasing provided data collection on tourism performance that reflect there is an increasing departure rate of US tourists in UK after the referendum. User-generated content on TripAdvisor and Skift align with the identified themes in leading newspapers from US, UK, and Europe such as uncertainty in policy change. The present study further outlines preferable method to advance future studies on the destination image of U.K. during and after the Brexit.
ContributorsLuo, Shiyu (Author) / Chhabra, Deepak (Thesis director) / Timothy, Dallen (Committee member) / W. P. Carey School of Business (Contributor) / WPC Graduate Programs (Contributor) / School of Accountancy (Contributor) / Department of Information Systems (Contributor) / Barrett, The Honors College (Contributor)
Created2017-05