This study explores how WeChat, one of the most popular Chinese-based Social Network Sites (SNSs), has been adopted and used under different patterns between two Chinese generation cohorts, namely “The post-70” (i.e., people who were born in the 1970s) and “The post-90” (i.e., people who were born in the 1990s). Three major issues were examined in this Study: (1) what are the differences in WeChat connection between two generations; (2) how Chinese post-70 and the post-90 cohorts differ regarding their cultural value orientations and how those differences influence their WeChat connection; (3) if there is a participatory cultural divide between two generation cohorts. Two hundred and eight the post-70 cohort and 221 the post-90 cohort were recruited to complete a 91-item survey. Results indicated significant differences between the post-70 and the post-90 cohorts in WeChat adoption and use, collectivistic/individualistic (COL/IND) orientations, and participation in creating and spreading of popular online memes. Moreover, factors influencing human capital- enhancing activities on WeChat were examined. Also explored were the influence of cultural values on the motivations to connect to the Internet and frequencies of different types of WeChat activities. Major findings and limitations were discussed.
Drawing from institutionalism, resource dependence theory, and collaboration scholarship, I developed a set of hypotheses that emphasize two dimensions of data access in local governments. First, a vertical dimension which includes institutions, the social environment - particularly power relationships - and coordination mechanisms implemented by managers. This dimension shows how exogenous - not controlled by public managers - and endogenous - controlled by public managers - factors contribute to a public organization’s ability to access resources. Second, a horizontal dimension which considers the characteristics of the actors involved in data exchange and emphasizes the institutional and social context of intra-organizational, intra-sectoral and cross-sectoral data access.
Hypotheses are tested using survey data from a 2016 nationally representative sample of 500 US cities with populations between 25,000 and 250,000. By focusing on small- and medium-sized cities, I contribute to a literature that typically focuses on data sharing in US large cities and federal agencies. Results show that the influence of government agencies and the influence of civil society have opposite effect on data access, whereas government influence limits data access while influence from civil society increases capacity to access data. The effectiveness of coordination mechanisms varies according to the stakeholder type. Public managers rely on informal networks to exchange data with other departments in the city and other governmental agencies while they leverage lateral coordination mechanisms - informal but unplanned - to coordinate data access from nongovernmental organizations. I conclude by discussing the implications for practice and future research.
The Maricopa County Heat Relief Network (HRN) is an ad-hoc partially self-organized network with some attributes of hierarchical coordination that forms each year to provide heat relief and hydration to residents in need by operating as cooling centers. These HRN organizations are a collection of non-profit, governmental and religious organizations. This dissertation looks at the HRN from a complexity governance perspective and engaged different parts of the network in interviews to learn more about their perspective in delivering heat relief. Further, participatory modeling with a prototype agent based model was done with the HRN coordinating agencies to look for emergent outcomes in the HRN system and learn from their perspective. Chapter one evaluates organizational theory and complexity with climate adaptation, hazard preparedness and resilience in the HRN. Chapter two presents results from interviews with HRN facility managers and evaluates their perspective on how they function to offer heat relief. Chapter three finds that the HRN is a good example of complexity governance when engaged through a participatory agent based modeling approach. Chapter four engages the HRN coordinators in participatory agent based modeling interviews to increase their systems level awareness, learn about their perspective on heat relief delivery, and how the system can be improved. Chapter five looks across the different levels of the HRN investigated, the facility managers and coordinators, for differences and similarities in perspectives. The research conducted in this dissertation shows different levels of systems awareness of the different parts of the HRN and how participatory modeling can be used to increase systems awareness. Results indicate that there was very little horizontal network connection between HRN facility managers and most of the interaction was vertically coordinated indicating opportunities for increased network communication in the future both horizontally and vertically if communication interventions were put in place.
Drawing on 30 interviews with key actors and document analysis, this dissertation employs a multiple case study design to conduct an interpretive policy analysis of the initiatives of four U.S. welcoming cities: Austin, Texas; Boise, Idaho; Chicago, Illinois; and Philadelphia, Pennsylvania. The analysis explores three independent but interconnected themes. The first theme concerns multiple, context-specific framings of “welcoming” and the types of assets cities seek to leverage and develop through the welcoming city initiatives. This investigation finds that while each city puts a priority on developing a certain set of assets based on its unique political, economic, and demographic contexts, welcoming efforts tend to encourage immigrant entrepreneurialism, the leveraging newcomers’ human capital and financial assets, and the development place-based assets to attract and retain newcomers. The efforts to strengthen community capacity seek to institutionalize a new norm of welcoming, structure immigrant-friendly governance practices, and engage newcomers and longer-term residents in their community affairs. The second theme probes the ways in which these four cities create and maintain governing regimes for the initiative. The analysis finds that, while the four cities develop different governing structures, all pursue the creation of mixed types of governing coalitions that combine pro-growth and opportunity expansion regimes by incorporating the goals of economic growth and immigrant integration. The third theme investigates different modes of immigrant incorporation and their contribution to immigrant integration, the final stage in immigrant settlement. The analysis suggests that political leaders and bureaucratic agencies of the welcoming cities tend to build reciprocal relationships, rather than principal-agent relationships, in which political leaders rely on the positional, professional, and technical expertise of bureaucrats. In these early stages on the initiative, political and bureaucratic incorporation aim to create institutional changes that help immigrants and newcomers to be viewed as political constituents and clients of bureaucratic agencies.
This dissertation broadly concludes that the welcoming city initiative is a promising new urban economic development framework that could reshape urban space by integrating pro-growth demands with social integration and inclusion. Going forward, however, deeper consideration of the perspectives and rights of immigrants and newcomers themselves is needed in these initiatives.
Public organizations have been interested in tapping into the creativity and passion of the public through the use of open innovation, which emphasizes bottom-up ideation and collaboration. A challenge for organizational adoption of open innovation is that the quick-start, bottom-up, iterative nature of open innovation does not integrate easily into the hierarchical, stability-oriented structure of most organizations. In order to realize the potential of open innovation, organizations must be willing to change the way they operate. This dissertation is a case study of how Arizona State University (ASU), has adapted its organizational structure and created unique programming to incorporate open innovation. ASU has made innovation, inclusion, access, and real world impact organizational priorities in its mission to be the New American University. The primarily focus of the case study is the experiential knowledge of administrative leaders and administrative intermediaries who have managed open innovation programming at the university over the past five years. Using theoretical pattern matching, administrator insights on open innovation adoption are illustrated in terms of design stages, teamwork, and ASU's culture of innovation. It is found that administrators view iterative experimentation with goals of impact as organizational priorities. Institutional support for iterative, experimental programming, along with the assumption that not every effort will be successful, empowers administrators to push to be bolder in their implementation of open innovation. Theoretical pattern matching also enabled a detailed study of administrator alignment regarding one particular open innovation program, the hybrid participatory platform 10,000 Solutions. Creating a successful and meaningful hybrid platform is much more complex than administrators anticipated at the outset. This chapter provides administrator insights in the design, management, and evaluation of participatory platforms. Next, demographic assessment of student participation in open innovation programming is presented. Demographics are found to be reflective of the university population and provide indicators for how to improve existing programming. This dissertation expands understanding of the task facing administrators in an organization seeking to integrate open innovation into their work.
For the last quarter century, Washington State has been ranked in the top third of the United States in health status while Arizona has been consistently around the bottom third. This gap can be partly explained by data related to traditional determinants of health like education, income, insurance rates and income. Moreover, Washington State invests three times more resources in the public health sector than Arizona. Surprisingly, however, Hispanic children in Washington State have poorer health status than Hispanic children in Arizona. This dissertation explores possible explanations for this unexpected situation, using as a conceptual framework the cultural competency continuum developed by Cross.
The study consisted of analysis of health-related data from Washington State and Arizona, and interviews with state health administrators, local health departments, community-based organizations and university administrators in both states. This research makes a modest contribution to the role that cultural competence plays in the development and implementation of health policy and programs, and the potential impact of this approach on health status. The dissertation ends with recommendations for health policy-makers and program planners, particularly in states with a significant proportion of minority groups.
It is now fashionable to seek innovation in the public sector. As routine government practices have failed to solve complex policy problems, innovation is increasingly seen as the key to establishing public faith in government agencies' ability to perform. However, not surprisingly, governments have often failed to support and maintain innovation over time. The purpose of this study is to examine what accounts for sustained innovation in government transparency. This is an in-depth analysis of the diffusion of the Electronic Freedom of Information Act (EFOIA) across the US states from 1996 to 2013. With the theoretical basis of policy diffusion, this study measures the degree of innovation among states by the timing of adoption, and by the extent of implementation. The factors that influence states' adoption and implementation of EFOIA will be compared, thereby explaining why some early adopters failed to maintain the leader position in innovation in government transparency through the implementation phase. The study findings show that the failure of early adopters in sustained innovation is the result of the conditional nature of diffusion mechanisms (i.e. socialization and learning) which operate differently at the adoption and implementation stages of EFOIA. This study contributes to a better understanding of the role of the legal environment created by the federal government, and the relationships between state governments in sustaining innovation in government transparency.