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This phenomenological qualitative study examines the experiences of volunteer tourism on host communities using social representations theory. The experiences of three stakeholder-groups (community residents, volunteers, and nongovernmental organizations) are considered. Overall objectives of this project are to investigate the following questions: a) what are the effects of volunteer tourism on

This phenomenological qualitative study examines the experiences of volunteer tourism on host communities using social representations theory. The experiences of three stakeholder-groups (community residents, volunteers, and nongovernmental organizations) are considered. Overall objectives of this project are to investigate the following questions: a) what are the effects of volunteer tourism on a community as perceived by different stakeholders; b) what effects do volunteer tourists have on the community compared to other forms of tourism as perceived by different stakeholders; c) how do the various stakeholders perceive the different forms of tourism in communities in which they live or work; and d) why and how do nongovernmental organizations (NGOs) use volunteer tourism as a strategy for their projects. This study attempts to describe and interpret these meanings with a high degree of depth and richness using interviews, observation, and document analysis. Each chapter is written as a stand-alone paper to be published in a journal and describes the perspectives of the three groups interviewed with the final chapter a summary and comparison from all three groups. Findings show that there are both positive and negative impacts of volunteer tourism in favela communities, with the majority of the three groups expressing its positives and its importance to the community. All groups mentioned similar positive and negative elements of volunteer tourism with some elements that were unique to each group. This study also attempted to compare and contrast the differences between volunteer tourism and favela tours. The findings show that volunteer tourism helps recreate the social representations of the favela thereby improving self-esteem in the community, helps breakdown preconceptions, and helps create community pride. The community feels as equals with the volunteers and describes the interactions as friendships, sharing cultural experiences, and exchanging of knowledge. Conversely, all three groups described favela tours as dehumanizing using words like `safari tour' or `zoo tour' and felt that their community was being sold as a commodity. However, the interviews showed that all three groups, although had strong opinions about the ethical implications of favela tours, still felt conflicted when comparing it with some of the potential social and economic benefits that it may bring.
ContributorsAquino, Jessica Faustini (Author) / Andereck, Kathleen (Thesis advisor) / Mcgehee, Nancy (Committee member) / Phillips, Rhonda (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2013
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Description
In many respects, the current public child welfare system closely resembles that of over 100 years ago. Then, as well as now, nonprofit child welfare agencies are the critical providers of service delivery to vulnerable children and their families. Contemporary nonprofits, however, are confronted with social and fiscal pressures to

In many respects, the current public child welfare system closely resembles that of over 100 years ago. Then, as well as now, nonprofit child welfare agencies are the critical providers of service delivery to vulnerable children and their families. Contemporary nonprofits, however, are confronted with social and fiscal pressures to conform to normative practices and behaviors of governmental and for-profit organizations. Simultaneously, these agencies may also feel compelled to behave in accordance with a nonprofit normative ethic. Yet, scholars and practitioners are often unaware of how these different forces may be shaping the practices of child welfare agencies and, the nonprofit sector in general. This multi-paper dissertation examines how managerial and organizational practices of child welfare nonprofits are influenced business, government, and other nonprofit organizations and the extent to which processes process of institutional isomorphism in child welfare nonprofits are happening. Data was collected from a national ample of 184 child welfare administrators to explore marketization practices, collaboration behaviors, and managerial priorities of these agencies. Multinomial logistic, ordered logistic, and ordinary least squares regression, and historical analysis help shed light on the contemporary practices of these agencies. The results reveal that these agency's behaviors are shaped by government control, influences from the business community, identification with a nonprofit mindset (i.e., nonprofitness), funding streams, and various other factors. One key finding is that identification with a nonprofit mindset encourages certain behaviors like collaboration with other nonprofits and placing greater importance on key managerial priorities, but it does not reduce the likelihood of adopting business management strategies. Another important finding is that government control and funding does not have as strong as an influence on child welfare nonprofits as expected; however, influence from the business community does strongly affect many of their practices. The implications of these findings are discussed for child welfare agencies and the nonprofit sector in general. The consequences of nonprofits operating similarly to business and government are considered.
ContributorsRobichau, Robbie Waters (Author) / Catlaw, Thomas (Thesis advisor) / Nahavandi, Afsaneh (Committee member) / Gustavsson, Nora (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2013
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Description
This dissertation examines the role that business counselors in a public entrepreneurial development program play in improving the Entrepreneurial Specific Human Capital (ESHC) of nascent and active entrepreneurs. Through multiple research methodologies, this study identifies the types of ESHC provided by business counselors then compares them to the types of

This dissertation examines the role that business counselors in a public entrepreneurial development program play in improving the Entrepreneurial Specific Human Capital (ESHC) of nascent and active entrepreneurs. Through multiple research methodologies, this study identifies the types of ESHC provided by business counselors then compares them to the types of ESHC commonly accepted as necessary for entrepreneurial success. The comparison reveals a number of insights for policy and research, most notably a minimum portfolio of skills necessary for entrepreneurial success. This study also examines the methods counselors use to help entrepreneurs acquire higher levels of ESHC. These methods allow counselors to assist entrepreneurs in recognizing and overcoming common barriers to business growth, and a model of entrepreneurial business growth barriers has been produced which depicts these barriers as conceptual-operational transition points for the entrepreneur. Additionally, this dissertation develops important information about the use of the business plan in entrepreneurial development, and uncovers a number of moderators in the relationship between the use of the business plan and entrepreneurial success. Finally, the study produces detailed information about ESHC which has potential for scale development, and highlights a number of insights for policy and research that have not been identified previously.
ContributorsDahlstrom, Timothy R (Author) / Chapman, Jeffrey I. (Thesis advisor) / Phillips, Rhonda (Committee member) / Knopf, Richard (Committee member) / Arizona State University (Publisher)
Created2013
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Description
This research is focused on competitive female video gamers. This study focuses on a specific group of competitive female gamers who participate in an all female online community group or clan known as the PMSclan. The purpose of the study is to analyze the highly competitive female video gaming clan

This research is focused on competitive female video gamers. This study focuses on a specific group of competitive female gamers who participate in an all female online community group or clan known as the PMSclan. The purpose of the study is to analyze the highly competitive female video gaming clan members of the PMSclan in order to understand how resistance is displayed in a female centered video gaming community and how that affects the identity of the individual gamers through Shaw's (2001) theory of resistance. This study employs qualitative research design and uses content analysis of publicly available clan doctrines and member blogs through the PMSclan website. Findings indicate that collective acts of resistance lead to individual acts of resistance which can be seen through self-expression, self-determination, and empowerment. These acts of resistance have a positive impact on female gamers with outcomes of strength and power which can be displayed in a typically masculine society.
ContributorsPeña, Siobhan Jennell (Author) / Rodriguez, Ariel (Thesis advisor) / Knopf, Richard (Committee member) / Hayes, Elisabeth (Committee member) / Arizona State University (Publisher)
Created2013
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Description
It is estimated there are tens of millions of street children throughout the world. Existing literature has identified the conditions street children live in; and additional research has shown how these conditions typically affect the self-esteem of children. There is also ample research to support self-esteem as a critical component

It is estimated there are tens of millions of street children throughout the world. Existing literature has identified the conditions street children live in; and additional research has shown how these conditions typically affect the self-esteem of children. There is also ample research to support self-esteem as a critical component to a healthy childhood development. Existing research suggests that street children should have a low self-esteem, however data has not yet been collected to examine if this is true. Existing literature has also not yet explored how the self-esteem of street children is a necessary component to economic development. Based on Amartaya Sen's development theory of capabilities, damaged self-esteem in street children could be considered a hindrance to development.

This paper will examine how the self-esteem of street children is important to overall economic development. To understand if the self-esteem of street children are affected how existing literature suggests, this research examines the self-esteem of street children (n=22) in the Philippines using the Culture Free Self-Esteem Inventories 3 tool, which quantifies self-esteem levels with the Global Self-Esteem Quotient (GSEQ). In comparison to the GSEQ standardized scale, almost all street children surveyed scored below average or lower. The mean GSEQ score for the street children in Manila was below average.
ContributorsWolfe, Alyssa (Author) / Grossman, Gary (Committee member) / Parmentier, Mary Jane (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2015
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Description
Developing new markets in tourism is vital for the prosperity of Small Island Tourism Economies like Bermuda (McElroy). Countries must continuously improve and reinvent themselves in order to maintain growth. SCUBA diving in Bermuda is a market that could be improved. Most SCUBA divers are of higher than average household

Developing new markets in tourism is vital for the prosperity of Small Island Tourism Economies like Bermuda (McElroy). Countries must continuously improve and reinvent themselves in order to maintain growth. SCUBA diving in Bermuda is a market that could be improved. Most SCUBA divers are of higher than average household income and can make an attractive tourist base. This thesis analyzes SCUBA tourists in Bermuda to ascertain their characteristics, economics impacts, and participation in island activities in order to help guide future endeavors involving SCUBA tourism in Bermuda and provide an outline of how to analyze other Niche markets. Comparisons are made between SCUBA and Non-SCUBA tourists (those who participated in Scuba against those that did not). The results show that spending, activities/events participated, and SCUBA tourists characteristics are not all significantly different from one another at the 5% level. Meaning that some variables were significant and some weren't , with in their respective groups. Within Trip Expenditures it was shown that, of the 9 variables tested, 3 were significant. In Activities, 8 of the 11 tested were significant, attractions there were 8 of the 18 variables that were significant and in Evening Entertainment, there was 2 out the 6 variables being significant at the 5% level.
ContributorsJack, Alastair (Author) / Tyrrell, Timothy (Thesis advisor) / Knopf, Richard (Committee member) / Herbst, Chris (Committee member) / Arizona State University (Publisher)
Created2012
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Description
In countries of conflict, non-governmental organizations (NGOs) often resort to humanitarian relief. A small number of peace and conflict resolution organizations (P/CROs) engage more directly, through grassroots mediation, elite negotiation and advocacy. This thesis observes the potential for implementing such direct conflict interventions in traditional relief and development organizations. To

In countries of conflict, non-governmental organizations (NGOs) often resort to humanitarian relief. A small number of peace and conflict resolution organizations (P/CROs) engage more directly, through grassroots mediation, elite negotiation and advocacy. This thesis observes the potential for implementing such direct conflict interventions in traditional relief and development organizations. To understand current NGO activities, I examine ten case study organizations in two countries of conflict, Cote d'Ivoire and Somalia. I analyze organizations' rhetorical presentation, their society-level engagement, strategies for intervention, and responses to persistent challenges, such as security, impartiality, collaboration and evaluation. Based on conflict study literature, I make tentative recommendations for NGOs in Cote d'Ivoire and Somalia specifically. I also propose a more general system for classifying NGO peace work: five generations of conflict intervention, each more integrated, direct, and political. Rhetorical, structural and operational changes will help organizations move toward higher generation work.
ContributorsDiddams, Margaret (Author) / Ron, Amit (Thesis advisor) / Friedrich, Patricia (Thesis advisor) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2011
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Description
What happens to community-based institutions (CBIs) when persistent out-migration changes the socio-demographic structures in the community? This question needs exploration in the context of increasing urbanization in the developing countries, where a substantial population depends on forests for subsistence livelihoods. In pursuance of this question, Almora district in India provided

What happens to community-based institutions (CBIs) when persistent out-migration changes the socio-demographic structures in the community? This question needs exploration in the context of increasing urbanization in the developing countries, where a substantial population depends on forests for subsistence livelihoods. In pursuance of this question, Almora district in India provided the necessary conditions of high out-migration, and the presence of oldest surviving CBIs of forest management (locally called as Van Panchayats or VPs). Framing the research question as social resilience of VPs amidst high out-migration, a representative sample of six VPs in Almora was investigated. Factors considered crucial to social resilience were analyzed by using qualitative and quantitative techniques on primary data collected through household surveys (n=111) and secondary data from authentic sources. Results, organized by three levels of analysis, highlight: 1) community - low participation, particularly of women, in proceedings of VPs, and a transition away from forest-based livelihoods; 2) institutional (VPs) - low adaptability to changes in gendered composition and a shift away from the community-specific needs; and, 3) policy - reduced use and access of forest resources for the community, and curtailed autonomy of VPs. The findings suggest that out-migration is one among the multiple factors, and its impacts on VPs are mediated by the broader political economy around VPs, thus obviating a linear causal relationship. Therefore, the findings arguably inform policy and future research by highlighting linkages between diverse contextual factors at the regional and community level, and the points of concern for social resilience of VPs, with particular focus on out-migration.
ContributorsPrateek, Gautam (Author) / Knopf, Richard (Thesis advisor) / Aggarwal, Rimjhim (Committee member) / Kelman, Candice Carr (Committee member) / Mobarakeh, Behrang Forroughi (Committee member) / Arizona State University (Publisher)
Created2017
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Description
Denver, Colorado is experiencing an unprecedented growth spurt, particularly in the downtown neighborhoods. As such, the city has proposed a multitude of urban revitalization projects in its urban core. This pattern of revitalization has unintended consequences including changes in residents’ meanings assigned to their neighborhoods and subsequently changes in

Denver, Colorado is experiencing an unprecedented growth spurt, particularly in the downtown neighborhoods. As such, the city has proposed a multitude of urban revitalization projects in its urban core. This pattern of revitalization has unintended consequences including changes in residents’ meanings assigned to their neighborhoods and subsequently changes in residents’ attachment to those neighborhoods. Given this, the purpose of this phenomenological study was to use a symbolic interactionist perspective to uncover resident meanings of their neighborhoods and discover how redevelopment efforts are affecting those assigned meanings. Participants, recruited through the snowball sampling method in the Globeville and Elyria-Swansea neighborhoods in downtown Denver, were interviewed during spring of 2017. Photo-elicitation techniques were used as part of the interviews. Additionally, secondary data available through public documents were analyzed to provide a context for understanding the changes that are taking place in the selected neighborhoods. This data aids in guiding future research, which may ultimately better inform the government agencies and private organizations who are looking to redevelop low-income neighborhoods similar to the Globeville and Elyria-Swansea neighborhoods in the given study.
ContributorsHumberger, Olivia (Author) / Budruk, Megha (Thesis advisor) / Knopf, Richard (Committee member) / Larsen, Dale (Committee member) / Tetreault, Colin (Committee member) / Arizona State University (Publisher)
Created2018
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Description
The town of Guadalupe, Arizona has a long history of divided residents and high poverty rates. The high levels of poverty in the town can be attributed to numerous factors, most notably high rates of drug abuse, low high school graduation rates, and teen pregnancy. The town has named one

The town of Guadalupe, Arizona has a long history of divided residents and high poverty rates. The high levels of poverty in the town can be attributed to numerous factors, most notably high rates of drug abuse, low high school graduation rates, and teen pregnancy. The town has named one of its most pressing issues of today to be youth disengagement. There are currently a handful of residents and community members passionate about finding a solution to this issue. After working with Guadalupe's Ending Hunger Task Force and resident youth, I set out to create a program design for a Guadalupe Youth Council. This council will contribute to combating youth disengagement. The program design will assist the task force in creating a standing youth council and deciding on the structure and role the council has in the town. I will offer learning outcomes and suggestions to the Task Force, youth council staff, and the youth of the youth council. This study contains an analysis of relevant literature, youth focus group results and data, and how the information gathered has contributed to the design of the youth council. The results of this study contain recommendations about four themes within the program design of a youth council: size, recruitment, activities and engagement, and adult support. The results also explore how the youth council will impact the power, policy, and behavior of Guadalupe youth.
ContributorsBalderas, Erica Theresa (Author) / Wang, Lili (Thesis director) / Avalos, Francisco (Committee member) / School of Community Resources and Development (Contributor) / Department of Information Systems (Contributor) / W.P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2018-05