Matching Items (8)

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An Ethical Analysis of Customers' Perceptions of Multilingual Phone Systems Among Various Demographic Groups

Description

This thesis explores three predominant theories of language in cultures, considering them with the use of multilingual automated phone systems. It presents an analysis of Internet based (primarily through blogposts)

This thesis explores three predominant theories of language in cultures, considering them with the use of multilingual automated phone systems. It presents an analysis of Internet based (primarily through blogposts) reviews of such systems. As these reviews are insufficient to form a conclusion as to how the public sees such systems, this thesis also presents an original study of 90 participants, which assesses both the functional difference between English only and multilingual systems, as well as respondents' personal ethical (as defined by participants themselves) beliefs as to the necessity of such multilingual automated systems. The study's primary hypotheses assert that these systems will not have any large functional difference, and that the majority of respondents will find the use of such multilingual automated systems ethically necessary. Both of these hypotheses are found to be correct.

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Date Created
  • 2015-05

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Outside Looking In: An Explanation to the Gendered Differences in Career Expectations

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The purpose of this research is to define significant explanatory factors behind gendered differences in career expectations. The data was collected through a survey that was administered to undergraduate and

The purpose of this research is to define significant explanatory factors behind gendered differences in career expectations. The data was collected through a survey that was administered to undergraduate and graduate students who are in the beginning stages of their career development. The questions in the survey focused on determining the expectations that college aged men and women have for their future careers on a subjective and objective basis. In addition, the questions were intended to determine gender differences in four explanatory factors including personality, core self-evaluations, work life values, and gender fatigue. Findings from the study coincide with previous research in that women indicated lower career expectations on a monetary and hierarchical basis in the short term and at the peak of their career. The difference in expectations were found to be significantly correlated with gender differences in extroversion levels, beta work values, and gender fatigue, all of which are internal influences that help to explain the current gap in career expectations, and thus the gap in men and women's eventual compensation and advancement. The findings from the study also help to show that different expectations are caused by differences in how people define success. Implications for these findings can be looked at from two different perspectives. For decades, feminist movements were the approach, and equality was the goal. Now that our society claims gender equality, we are at a standstill in progression, even though there are still clear gaps in compensation and leadership positions. This research can be helpful for not only universities advising future graduates, but also companies currently seeking future employees. Recommendations for future direction are based on the findings from the study and the responses of the individuals.

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Date Created
  • 2016-05

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Young Women in Leadership Workshop-Expanding Mentoring to High School Women

Description

Although the number of women earning college degrees and entering the workforce is increasing, a gender gap persists at top leadership positions. Women are faced with numerous challenges throughout the

Although the number of women earning college degrees and entering the workforce is increasing, a gender gap persists at top leadership positions. Women are faced with numerous challenges throughout the talent pipeline, challenges that often drive women out of the workforce. This paper looks at the power of mentoring and how women, particularly young women, have the potential to overcome these challenges through a successful mentoring relationship. We use examples of successful mentoring programs at the corporate and university level to support the development of a mentoring program at the high school level. Our paper presents the research and development process behind the Young Women in Leadership (YWiL) Workshop, a half-day event that focused on bringing awareness to the importance of mentoring and leadership at the high school level while providing young women with the confidence and knowledge to begin to establish their own mentoring relationships.

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Date Created
  • 2015-05

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The Millennials: The Importance of Employee Benefits to their Work Life Balance and their Recruitment and Retention in Business Positions

Description

With the retirement of the Baby Boomer generation, the workforce is getting younger. Millennials will soon make up the majority of the workplace, and it is therefore imperative for organizations

With the retirement of the Baby Boomer generation, the workforce is getting younger. Millennials will soon make up the majority of the workplace, and it is therefore imperative for organizations to understand the values and work expectations of this emerging generation. This thesis examines the importance of employment benefits towards work life balance and work satisfaction to Millennials, and what employers can do to recruit and retain this generation of workers in the current marketplace. The data for this study was collected by surveying MBA students enrolled at the W.P. Carey School of Business at Arizona State University. A total of sixty-eight students completed the survey, forty-five being Millennials and twenty-three members of Generation X. The data was analyzed using various statistical techniques to assess the generational importance of work life balance and its relationship between particular employee benefits and recruitment and retention at organizations.

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Date Created
  • 2014-05

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The Confidence Gap: How Women Hold Themselves Back in the Business World

Description

I will explore that confidence gap between men and women and how it holds women back in a male-dominated business world. Then, I will give recommendations to businesswomen and managers

I will explore that confidence gap between men and women and how it holds women back in a male-dominated business world. Then, I will give recommendations to businesswomen and managers to overcome the confidence gap. Everyone knows that women on average get paid less per dollar than men. Clearly, this is partly due to a social ill that discriminates against women. However, I am not the type of person to sit back and wait for things to change. As a young woman graduating Barrett and moving onto law school, I wanted to explore what I myself can do to combat disadvantages I may encounter in the corporate world. My objective is to investigate the differences between men and women in the business world using the book, The Confidence Code, by Katty Kay and Claire Shipman as a framework for discussion. Is there a confidence gap between males and females and how is that hindering the latter in the workplace? Next, I will discuss why it is important for businesses to even care about having women on their teams at all. Finally, I will explore possible ways to build self-confidence in women in order to make them more successful in their careers. I will give recommendations to businesswomen themselves and to businesses in general to achieve this goal. For the purposes of this thesis, I will define confidence in business as "the belief that one is able to succeed at something" and furthermore, "the act of actually trying to be successful at something". To take it a step further, confidence also means being resilient instead of discouraged in the face of failure. Self-confidence is absolutely essential to a successful career as a businessperson. It is necessary to build skills such as: speaking up, sharing ideas, negotiating, applying for jobs, positions, projects, and promotions, not letting others intimidate you, not feeling the need to unnecessarily apologize, and to be proactive instead of hesitant. I found that part of the reason for the wage gap and why there are so few women CEOs is due to women's lack of confidence. For example, women do not initiate salary negotiations as often as men do and they ask for significantly less money when they do. Women will not apply for promotions unless they feel 100% qualified while men will go for it if they feel they have about half the qualifications. Then I decided to do research on whether or not women are as confident as men- and the answer is absolutely yes. Companies with more women in leadership positions outperform companies without. Men and women generally produce the same results but women still doubt themselves more. Finally, it turns out women actually have more effective leadership strategies then men. The confidence gap is due to many biological, psychological, and sociological factors. At the beginning of my research, I was frustrated by what I was finding. But the good news is that there are many ways women can overcome the confidence gap through reframing, taking action, and practice. There are ways businesses can foster a culture that meets the needs of women in a previously male dominated space. This information is empowering and I hope my thesis can help other women the way it has helped me.

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Date Created
  • 2016-05

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Techniques and Strategies For Recruiting Educated Millennials From Four- Year Institutions To Their First Career

Description

This thesis will examine the recruitment process of educated millennials coming from four-year institutions to their first job out of college. When referring to millennials throughout my research, I am

This thesis will examine the recruitment process of educated millennials coming from four-year institutions to their first job out of college. When referring to millennials throughout my research, I am specifically focusing on current college graduates in order to better relate to my own experiences as a soon-to-be-graduate seeking a job. I will examine the various recruiting techniques, i.e. channels to connect with graduates, and the hiring and interview process as a whole. This thesis will also discuss the challenges and differences of recruiting millennials versus other generations. It will also discuss the latest trends in college and early talent recruiting. In order to do this, I conducted a number of in-depth interviews with recruiters and hiring managers from various companies that recruit heavily from Arizona State University (ASU), in order to determine what these companies have done to be successful among young college graduates. I aimed to identify the specific techniques that these companies use to connect with recent college graduates, what skills these firms are looking for, and what the hiring process looks like for new millennial employees. I also conducted an extensive online literature search about recruiting educated millennials in the workforce, and I used that information as a basis to form my interview questions. The interviews were meant to confirm or deny that research, but the interviewees also revealed many new trends and insights. I hope that this information will be beneficial not only to college seniors seeking first-time employment, but also to other companies who feel that they are struggling to capture young talent.

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Date Created
  • 2016-05

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Should Marijuana Be?

Description

Marijuana is the most commonly used illicit substance in the United States with over two million pounds seized annually and with a usage rate estimated at 19.8 million people in

Marijuana is the most commonly used illicit substance in the United States with over two million pounds seized annually and with a usage rate estimated at 19.8 million people in 2013 (SAMSHA, 2014). Currently there is a nationwide movement for the legalization of recreational marijuana via referendum at the state level. Three states and the District of Columbia have already adopted amendments legalizing marijuana and over a dozen more currently have pending ballots. This report explores what would be the impact of legalizing marijuana in Arizona through the examination of data from Colorado and other governmental sources. Using a benefit/cost analysis the data is used to determine what the effect the legalization of marijuana would have in Arizona. I next examined the moral arguments for legalization. Finally I propose a recommendation for how the issue of the legalization of recreational marijuana should be approached in Arizona.

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Date Created
  • 2015-05

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Women's Challenges and Best Practices for Success in the Financial Industry

Description

Over a twelve-month period I completed industry research on women working in the financial industry. I then compiled a set of 17 qualitative questions with a focus on career development,

Over a twelve-month period I completed industry research on women working in the financial industry. I then compiled a set of 17 qualitative questions with a focus on career development, leadership, compensation, and best practices for women working in the financial industry in order to complete my own study. I focused my time and energy on ten women working in the finance in Arizona. I completed one hour interviews with each woman in order to gain an understanding of the challenges women face in the workforce today. I have learned that gender bias is still very prevalent in the financial industry. Seven out of the ten women I spoke to labeled it as an obstacle during their career. The wage gap in finance continues to exist and I believe this is due to a culture of secrecy in the workforce and the discouragement of negotiation. The women I interviewed focused on communal leadership skills such as encouragement, empathy, and team success. This is a benefit today as the workplace culture changes these leadership strategies are extremely affective. Although gender discrimination is still prevalent, there are many promising signs for women entering the financial industry. Women as a whole are very satisfied with their careers and recommend the field to other young women starting off. Ten out of ten of the women I interviewed believe that being female in a male dominated workforce can be a benefit. If you work hard and demonstrate successful leadership abilities it can be easier to stand out. It is definitely possible to have a fulfilling career in the financial industry, but you have to define success in your own terms and make time for the activities and people you enjoy. I hope that my research will impact other young women to continue to pave the way of success for women in the financial industry.

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Date Created
  • 2015-05