Matching Items (28)
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Description
This dissertation provides a critical analysis of public administration's understanding of the relationship between rational thought and action in its discourse on ethics. It argues that rationalist ethics assume a particular relationship between thought and action: that good knowledge leads to good, proper action. While there have been many critiques

This dissertation provides a critical analysis of public administration's understanding of the relationship between rational thought and action in its discourse on ethics. It argues that rationalist ethics assume a particular relationship between thought and action: that good knowledge leads to good, proper action. While there have been many critiques of rationalist administrative ethics, scholars have not examined the way in which rationalism persists in the way in which the teaching of ethics is conducted. The use of the case study figures prominently in this. Thus, the dissertation explores the historical and theoretical intersection of rationalism, ethics, and teaching through the lens of the case study. It begins with a history of the pedagogical use of the case study and the institutional transformations of the university. While conventional accounts of the field locate its founding in the United States in the municipal reform movement, here the founding of the field of public administration is recast through connections to reforms in the university including changes in epistemic assumptions, pedagogical methods, and curricular changes in ethics in which the case study is central and remains so as the field develops. The dissertation then considers scholarship in public administration that raises questions about rationalist ethics. Three critical approaches are explored: recognition of the uncertainty and complexity of administrative practice, critique as unmasking of power relationships, and the shift of ethics from an epistemological to an ontological inquiry. The dissertation builds on the work in this third approach and shows how it attempts to articulate a non-rationalist, or immanent, ethics. This ethics is concerned with exploring the conditions that make possible mutually beneficial relationships and meaningful lives from which categorical norms of the good life could emerge. Drawing on the philosophy of Gilles Deleuze and Felix Guattari, it is argued that the distinction Deleuze and Guattari make between "arborescent" and "rhizomatic" knowledge gets to the root of the tension between thought and action and offers an innovative and useful way to advance an immanent, non-rational ethics. The challenge digital technologies and the information society present to the field is considered to illustrate the need to rethink administrative ethics and also the particular usefulness of Deleuze and Guattari in doing so. The dissertation concludes with a discussion of pedagogical practices and classroom examples that encourage a rhizomatic understanding of the theory and practice of public administration.
ContributorsCallen, Jeffrey Craig (Author) / Catlaw, Thomas J (Thesis advisor) / Corley, Elizabeth (Committee member) / Kim, Yushim (Committee member) / Arizona State University (Publisher)
Created2013
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In order to be competitive in the hotel market, more and more hotels have proposed various types of "wow" services to inform customers' impressions of the hotel in a positive way. Many customers consider these services excellent, and they often exceed their expectations. However, some "wow" services only generate the

In order to be competitive in the hotel market, more and more hotels have proposed various types of "wow" services to inform customers' impressions of the hotel in a positive way. Many customers consider these services excellent, and they often exceed their expectations. However, some "wow" services only generate the effect of amazement instead of meeting customers' needs and wants. Applying the notion of the Zone of Tolerance (ZOT: the range between customers' desired and adequate levels of service expectations) to the unique services provided by the Hotel Royal Chiao Hsi Spa in Taiwan, this research study explores hotel customers' service expectations and perceived service quality while revealing the relationship between service quality, satisfaction, and future behavioral intentions. The findings indicate that the ZOT indeed exists in customers' service expectations through the significant difference between the desired and adequate levels of expectations. In addition, findings indicate that customers have diverse tolerance zones toward different hotel services regarding the perceived level of essentialness. Ultimately, the findings specify that customers' perceived service quality has a direct effect on both customer satisfaction and future behavioral intentions.
ContributorsChiu, Chien-Fen (Author) / Lee, Woojin (Thesis advisor) / Larsen, Dale (Committee member) / Tyrrell, Timothy (Committee member) / Kim, Yushim (Committee member) / Arizona State University (Publisher)
Created2013
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Description
Droughts are a common phenomenon of the arid South-west USA climate. Despite water limitations, the region has been substantially transformed by agriculture and urbanization. The water requirements to support these human activities along with the projected increase in droughts intensity and frequency challenge long term sustainability and water security, thus

Droughts are a common phenomenon of the arid South-west USA climate. Despite water limitations, the region has been substantially transformed by agriculture and urbanization. The water requirements to support these human activities along with the projected increase in droughts intensity and frequency challenge long term sustainability and water security, thus the need to spatially and temporally characterize land use/land cover response to drought and quantify water consumption is crucial. This dissertation evaluates changes in `undisturbed' desert vegetation in response to water availability to characterize climate-driven variability. A new model coupling phenology and spectral unmixing was applied to Landsat time series (1987-2010) in order to derive fractional cover (FC) maps of annuals, perennials, and evergreen vegetation. Results show that annuals FC is controlled by short term water availability and antecedent soil moisture. Perennials FC follow wet-dry multi-year regime shifts, while evergreen is completely decoupled from short term changes in water availability. Trend analysis suggests that different processes operate at the local scale. Regionally, evergreen cover increased while perennials and annuals cover decreased. Subsequently, urban land cover was compared with its surrounding desert. A distinct signal of rain use efficiency and aridity index was documented from remote sensing and a soil-water-balance model. It was estimated that a total of 295 mm of water input is needed to sustain current greenness. Finally, an energy balance model was developed to spatio-temporally estimate evapotranspiration (ET) as a proxy for water consumption, and evaluate land use/land cover types in response to drought. Agricultural fields show an average ET of 9.3 mm/day with no significant difference between drought and wet conditions, implying similar level of water usage regardless of climatic conditions. Xeric neighborhoods show significant variability between dry and wet conditions, while mesic neighborhoods retain high ET of 400-500 mm during drought due to irrigation. Considering the potentially limited water availability, land use/land cover changes due to population increases, and the threat of a warming and drying climate, maintaining large water-consuming, irrigated landscapes challenges sustainable practices of water conservation and the need to provide amenities of this desert area for enhancing quality of life.
ContributorsKaplan, Shai (Author) / Myint, Soe Win (Thesis advisor) / Brazel, Anthony J. (Committee member) / Georgescu, Matei (Committee member) / Arizona State University (Publisher)
Created2014
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Research on government innovation has focused on identifying factors that contribute to higher levels of innovation adoption. Even though various factors have been tested as contributors to high levels of innovation adoption, the independent variables have been predominantly contextual and community characteristics. Previous empirical studies shed little light on chief

Research on government innovation has focused on identifying factors that contribute to higher levels of innovation adoption. Even though various factors have been tested as contributors to high levels of innovation adoption, the independent variables have been predominantly contextual and community characteristics. Previous empirical studies shed little light on chief executive officers' (CEOs) attitudes, values, and behavior. Result has also varied with the type of innovation examined. This research examined the effect of CEOs' attitudes and behaviors, and institutional motivations on the adoption of sustainability practices in their municipalities. First, this study explored the relationship between the adoption level of sustainability practices in local government and CEOs' entrepreneurial attitudes (i.e. risk taking, proactiveness, and innovativeness) and discovery skills (i.e. associating, questioning, experimenting, observing, and networking) that have not been examined in prior research on local government innovation. Second, the study explored the impact of organizational intention to change and isomorphic pressures (i.e., coercive, mimetic, and normative pressures) and the availability and limit of organizational resources on the early adoption of innovations in local governments. Third, the study examines how CEOs' entrepreneurial attitudes and discovery skills, and institutional motivations account for high and low sustaining levels of innovation over time by tracking how much their governments have adopted innovations from the past to the present. Lastly, this study explores their path effects CEOs' entrepreneurial attitudes, discovery skills, and isomorphic pressures on sustainability innovation adoption. This is an empirical study that draws on a survey research of 134 CEOs who have influence over innovation adoption in their local governments. For collecting data, the study identified 264 municipalities over 10,000 in population that have responded to four surveys on innovative practices conducted by the International City/County Management Association (ICMA) in past eight years: the Reinventing local government survey (2003), E-government survey (2004), Strategic practice (2006), and the Sustainability survey (2010). This study combined the information about the adoption of innovations from four surveys with CEOs' responses in the current survey. Socio-economic data and information about variations in form of government were also included in the data set. This study sheds light on the discovery skills and institutional isomorphic pressures that influence the adoption of different types of innovations in local governments. This research contributes to a better understanding of the role of administrative leadership and organizational isomorphism in the dynamic of innovation adoption, which could lead to improvements in change management of organizations.
ContributorsJeong, Wooseong (Author) / Svara, James H. (Thesis advisor) / Kim, Yushim (Thesis advisor) / Chapman, Jeffrey I. (Committee member) / Arizona State University (Publisher)
Created2013
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Public risk communication (i.e. public emergency warning) is an integral component of public emergency management. Its effectiveness is largely based on the extent to which it elicits appropriate public response to minimize losses from an emergency. While extensive studies have been conducted to investigate individual responsive process to emergency risk

Public risk communication (i.e. public emergency warning) is an integral component of public emergency management. Its effectiveness is largely based on the extent to which it elicits appropriate public response to minimize losses from an emergency. While extensive studies have been conducted to investigate individual responsive process to emergency risk information, the literature in emergency management has been largely silent on whether and how emergency impacts can be mitigated through the effective use of information transmission channels for public risk communication. This dissertation attempts to answer this question, in a specific research context of 2009 H1N1 influenza outbreak in Arizona. Methodologically, a prototype agent-based model is developed to examine the research question. Along with the specific disease spread dynamics, the model incorporates individual decision-making and response to emergency risk information. This simulation framework synthesizes knowledge from complexity theory, public emergency management, epidemiology, social network and social influence theory, and both quantitative and qualitative data found in previous studies. It allows testing how emergency risk information needs to be issued to the public to bring desirable social outcomes such as mitigated pandemic impacts. Simulation results generate several insightful propositions. First, in the research context, emergency managers can reduce the pandemic impacts by increasing the percent of state population who use national TV to receive pandemic information to 50%. Further increasing this percent after it reaches 50% brings only marginal effect in impact mitigation. Second, particular attention is needed when emergency managers attempt to increase the percent of state population who believe the importance of information from local TV or national TV, and the frequency in which national TV is used to send pandemic information. Those measures may reduce the pandemic impact in one dimension, while increase the impact in another. Third, no changes need to be made on the percent of state population who use local TV or radio to receive pandemic information, and the frequency in which either channel is used for public risk communication. This dissertation sheds light on the understanding of underlying dynamics of human decision-making during an emergency. It also contributes to the discussion of developing a better understanding of information exchange and communication dynamics during a public emergency and of improving the effectiveness of public emergency management practices in a dynamic environment.
ContributorsZhong, Wei (Author) / Lan, Zhiyong (Thesis advisor) / Kim, Yushim (Committee member) / Corley, Elizabeth (Committee member) / Lant, Timothy (Committee member) / Jehn, Megan (Committee member) / Arizona State University (Publisher)
Created2012
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Description
Large-scale cultivation of perennial bioenergy crops (e.g., miscanthus and switch-

grass) offers unique opportunities to mitigate climate change through avoided fossil fuel use and associated greenhouse gas reduction. Although conversion of existing agriculturally intensive lands (e.g., maize and soy) to perennial bioenergy cropping systems has been shown to reduce near-surface temperatures,

Large-scale cultivation of perennial bioenergy crops (e.g., miscanthus and switch-

grass) offers unique opportunities to mitigate climate change through avoided fossil fuel use and associated greenhouse gas reduction. Although conversion of existing agriculturally intensive lands (e.g., maize and soy) to perennial bioenergy cropping systems has been shown to reduce near-surface temperatures, unintended consequences on natural water resources via depletion of soil moisture may offset these benefits. In the effort of the cross-fertilization across the disciplines of physics-based modeling and spatio-temporal statistics, three topics are investigated in this dissertation aiming to provide a novel quantification and robust justifications of the hydroclimate impacts associated with bioenergy crop expansion. Topic 1 quantifies the hydroclimatic impacts associated with perennial bioenergy crop expansion over the contiguous United States using the Weather Research and Forecasting Model (WRF) dynamically coupled to a land surface model (LSM). A suite of continuous (2000–09) medium-range resolution (20-km grid spacing) ensemble-based simulations is conducted. Hovmöller and Taylor diagrams are utilized to evaluate simulated temperature and precipitation. In addition, Mann-Kendall modified trend tests and Sieve-bootstrap trend tests are performed to evaluate the statistical significance of trends in soil moisture differences. Finally, this research reveals potential hot spots of suitable deployment and regions to avoid. Topic 2 presents spatio-temporal Bayesian models which quantify the robustness of control simulation bias, as well as biofuel impacts, using three spatio-temporal correlation structures. A hierarchical model with spatially varying intercepts and slopes display satisfactory performance in capturing spatio-temporal associations. Simulated temperature impacts due to perennial bioenergy crop expansion are robust to physics parameterization schemes. Topic 3 further focuses on the accuracy and efficiency of spatial-temporal statistical modeling for large datasets. An ensemble of spatio-temporal eigenvector filtering algorithms (hereafter: STEF) is proposed to account for the spatio-temporal autocorrelation structure of the data while taking into account spatial confounding. Monte Carlo experiments are conducted. This method is then used to quantify the robustness of simulated hydroclimatic impacts associated with bioenergy crops to alternative physics parameterizations. Results are evaluated against those obtained from three alternative Bayesian spatio-temporal specifications.
ContributorsWang, Meng, Ph.D (Author) / Kamarianakis, Yiannis (Thesis advisor) / Georgescu, Matei (Thesis advisor) / Fotheringham, A. Stewart (Committee member) / Moustaoui, Mohamed (Committee member) / Reiser, Mark R. (Committee member) / Arizona State University (Publisher)
Created2018
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Urban areas produce an urban heat island (UHI), which is manifest as warmer temperatures compared to the surrounding and less developed areas. While it is understood that UHI's are warmer than their surrounding areas, attributing the amount of heat added by the urban area is not easily determined. Current generation

Urban areas produce an urban heat island (UHI), which is manifest as warmer temperatures compared to the surrounding and less developed areas. While it is understood that UHI's are warmer than their surrounding areas, attributing the amount of heat added by the urban area is not easily determined. Current generation modeling systems require diurnal anthropogenic heating profiles. Development of diurnal cycle profiles of anthropogenic heating will help the modeling community as there is currently no database for anthropogenic heating profiles for cities across the United States. With more accurate anthropogenic heating profiles, climate models will be better able to show how humans directly impact the urban climate. This research attempts to create anthropogenic heating profiles for 61 cities in the United States. The method used climate, electricity, natural gas, and transportation data to develop anthropogenic heating profiles for each state. To develop anthropogenic heating profiles, profiles are developed for buildings, transportation, and human metabolism using the most recently available data. Since utilities are reluctant to release data, the building energy profile is developed using statewide electricity by creating a linear regression between the climate and electricity usage. A similar method is used to determine the contribution of natural gas consumption. These profiles are developed for each month of the year, so annual changes in anthropogenic heating can be seen. These profiles can then be put into climate models to enable more accurate urban climate modeling.
ContributorsMilne, Jeffrey (Author) / Georgescu, Matei (Thesis director) / Sailor, David (Committee member) / Brazel, Anthony (Committee member) / Barrett, The Honors College (Contributor) / School of Mathematical and Statistical Sciences (Contributor) / School of Geographical Sciences and Urban Planning (Contributor)
Created2014-05
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The purpose of this paper is to examine the impact of various sociolegal practices of urban public park management on the populace that can access a public park. The theories of environmental justice, critiques of distribution theory, Henri Lefebvre's right to the city, and sustainability are used as justification for

The purpose of this paper is to examine the impact of various sociolegal practices of urban public park management on the populace that can access a public park. The theories of environmental justice, critiques of distribution theory, Henri Lefebvre's right to the city, and sustainability are used as justification for this analysis: environmental justice considers the social implications of environmental benefits and burdens; critiques of distribution theory reveal the need to look beyond siting and proximity in environmental justice studies of urban parks; Henri Lefebvre's right to the city espouses the right of citizens to inhabit urban areas; and sustainability requires the balance of environmental, economic, and social factors in urban development. Applying these theories to urban parks reveals sociolegal factors that may inhibit public park use by a diverse public, namely environmental gentrification, park ownership, city ordinances, and physical layout. Each of these create barriers to park use by low-income, minority residents; even those that may live in close proximity to the park. These barriers violate environmental justice, right to the city, and sustainability principles in different ways but create two main problems: displacement and policing of vulnerable populations. This paper concludes with policy recommendations to alleviate the problems posed by these barriers.
ContributorsRugland, Erin (Author) / Lucio, Joanna (Thesis director) / Kim, Yushim (Committee member) / School of Public Affairs (Contributor) / School of Social Transformation (Contributor) / Barrett, The Honors College (Contributor)
Created2017-12
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Urbanization, a direct consequence of land use and land cover change, is responsible for significant modification of local to regional scale climates. It is projected that the greatest urban growth of this century will occur in urban areas in the developing world. In addition, there is a significant research ga

Urbanization, a direct consequence of land use and land cover change, is responsible for significant modification of local to regional scale climates. It is projected that the greatest urban growth of this century will occur in urban areas in the developing world. In addition, there is a significant research gap in emerging nations concerning this topic. Thus, this research focuses on the assessment of climate impacts related to urbanization on the largest metropolitan area in Latin America: Mexico City.

Numerical simulations using a state-of-the-science regional climate model are utilized to address a trio of scientifically relevant questions with wide global applicability. The importance of an accurate representation of land use and land cover is first demonstrated through comparison of numerical simulations against observations. Second, the simulated effect of anthropogenic heating is quantified. Lastly, numerical simulations are performed using pre-historic scenarios of land use and land cover to examine and quantify the impact of Mexico City's urban expansion and changes in surface water features on its regional climate.
ContributorsBenson-Lira, Valeria (Author) / Georgescu, Matei (Thesis advisor) / Brazel, Anthony (Committee member) / Vivoni, Enrique (Committee member) / Arizona State University (Publisher)
Created2015
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It is widely recognized that, compared to others, minority and low-income populations are more exposed to environmental burdens and unwanted land uses like waste facilities. To prevent these injustices, cities and industry need to recognize these potential problems in the siting process and work to address them. I studied Phoenix,

It is widely recognized that, compared to others, minority and low-income populations are more exposed to environmental burdens and unwanted land uses like waste facilities. To prevent these injustices, cities and industry need to recognize these potential problems in the siting process and work to address them. I studied Phoenix, AZ, which has historically suffered from environmental justice issues. I examined whether Phoenix considered environmental justice concerns when siting their newest landfill (SR-85) and transfer station (North Gateway Transfer Station). Additionally, I assessed current views on sustainability from members of the Phoenix Transportation and Infrastructure Subcommittee and of decision-makers in the Public Works Department and Solid Waste Division. Using a mixed methods approach consisting of interviews, document analysis, and a demographic assessment of census tracts, I addressed two main research questions:

1. Do the distributions and siting processes of environmental burdens from SR-85 and North Gateway Transfer Station constitute a case of environmental injustice according to commonly held definitions?

2. Do current Solid Waste and council members on the Transportation and Infrastructure subcommittee consider environmental justice, defined as stakeholder engagement, to be a part of sustainability?

The results show that the distribution and siting processes of environmental burdens from these facilities may constitute a case of environmental injustice. While city officials do involve stakeholders in siting decisions, the effects of this involvement is unclear. An analysis of long-term demographic data, however, revealed no significant racial, ethnic, or economic effects due to the locations of the SR-85 and North Gateway Transfer Station.

Interviews with current members of the Transportation and Infrastructure Subcommittee, Public Works Department, and Solid Waste Division indicated that Phoenix’s decision-makers don’t consider environmental justice as part of sustainability. However, they seem to consider stakeholder engagement as important for decision-making.

To help mitigate future injustices, Phoenix needs buffer zone policies for waste facilities and stakeholder engagement policies for decision-making to ensure the public is engaged appropriately in all circumstances. Enacting these policies will help Phoenix become both a more sustainable city and one in which stakeholders have the opportunity to provide feedback and are given decision-making power.
ContributorsGarland, P. M. (Patricia M.) (Author) / Golub, Aaron (Thesis advisor) / Boone, Christopher (Committee member) / Kim, Yushim (Committee member) / Arizona State University (Publisher)
Created2015