Matching Items (48)
Description
Utilizing the Arizona State University's Performance Based Studies Research Group, and their PIPS program, a roofing materials manufacturing company can evaluate performance of representatives, products and contractors. Service life of the systems can be tracked and customer satisfaction measured it provides an objective viable tool for the consumer to choose a quality product and contractor without the distractions of marketing, promises, or a salesman's hype. Facilities purchasing a new roof system, can benefit from the information gathered as a guide in making sound, value based decisions. Creating a historical, concise and accurate documentation of roofing systems is a benefit to all involved. The procurement process, installation and longevity of the roofing systems can be tracked and graded.
ContributorsGreenfeld, Larry (Author) / Kashiwagi, Dean T. (Thesis advisor) / Sullivan, Kenneth T. (Committee member) / Badger, William W. (Committee member) / Arizona State University (Publisher)
Created2013
Description
The construction industry has accepted the uncertainty that is included with every project that is initiated. Because of the existing uncertainty, best practices with risk management are commonly recommended and educated to industry participants. However, the current status of the construction industry's ability to manage risk was found to be limited, unstructured, and inadequate. Furthermore, many barriers block organizations from implementing and improving risk management practices. A significant barrier with improving risk management methods is the lack of evidence that clearly demonstrates the need to improve risk management practices. Logical explanations of the benefits of risk management doesn't provide the necessary justification or motivation needed for many organizations to dedicate resources towards improving risk management.
Nevertheless, some organizations understand the importance of risk management practices and have begun to measure their risk maturity in order to identify weaknesses and improve risk management practices. Risk maturity measures the organization's ability and perceptions towards risk management. It is possible that many of the barriers to improving risk management would not exist if increased risk maturity was found to have a positive correlation with successful project performance.
The comprehensive hypothesis of the research is that increased risk maturity improves project performance. An exploratory study was conducted on data collected to identify measurable benefits with risk management. Quantitative and qualitative data was collected on 266 construction projects over a seven year period. Multiple statistical analyses were performed on the data and found a positive correlations between risk maturity and project performance. A positive correlations was found between customer satisfaction and contractors risk maturity. Additional findings from the recorded data included the increased ability to predict risks during construction projects within an organization. These findings provide clear reasoning for organizations to devote additional resources in which improve their risk management practices.
Nevertheless, some organizations understand the importance of risk management practices and have begun to measure their risk maturity in order to identify weaknesses and improve risk management practices. Risk maturity measures the organization's ability and perceptions towards risk management. It is possible that many of the barriers to improving risk management would not exist if increased risk maturity was found to have a positive correlation with successful project performance.
The comprehensive hypothesis of the research is that increased risk maturity improves project performance. An exploratory study was conducted on data collected to identify measurable benefits with risk management. Quantitative and qualitative data was collected on 266 construction projects over a seven year period. Multiple statistical analyses were performed on the data and found a positive correlations between risk maturity and project performance. A positive correlations was found between customer satisfaction and contractors risk maturity. Additional findings from the recorded data included the increased ability to predict risks during construction projects within an organization. These findings provide clear reasoning for organizations to devote additional resources in which improve their risk management practices.
ContributorsPerrenoud, Anthony (Author) / Sullivan, Kenneth T. (Thesis advisor) / Weizel, Avi (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2014
Description
Alternative Project Delivery Methods (APDMs), namely Design Build (DB) and Construction Manager at Risk (CMAR), grew out of the need to find a more efficient project delivery approach than the traditional Design Bid Build (DBB) form of delivery. After decades of extensive APDM use, there have been many studies focused on the use of APDMs and project outcomes. Few of these studies have reached a level of statistical significance to make conclusive observations about APDMs. This research effort completes a comprehensive study for use in the horizontal transportation construction market, providing a better basis for decisions on project delivery method selection, improving understanding of best practices for APDM use, and reporting outcomes from the largest collection of APDM project data to date. The study is the result of an online survey of project owners and design teams from 17 states representing 83 projects nationally. Project data collected represents almost six billion US dollars. The study performs an analysis of the transportation APDM market and answers questions dealing with national APDM usage, motivators for APDM selection, the relation of APDM to pre-construction services, and the use of industry best practices. Top motivators for delivery method selection: the project schedule or the urgency of the project, the ability to predict and control cost, and finding the best method to allocate risk, as well as other factors were identified and analyzed. Analysis of project data was used to compare to commonly held assumptions about the project delivery methods, confirming some assumptions and refuting others. Project data showed that APDM projects had the lowest overall cost growth. DB projects had higher schedule growth. CMAR projects had low design schedule growth but high construction schedule growth. DBB showed very little schedule growth and the highest cost growth of the delivery methods studied. Best practices in project delivery were studied: team alignment, front end planning, and risk assessment were identified as practices most critical to project success. The study contributes and improves on existing research on APDM project selection and outcomes and fills many of the gaps in research identified by previous research efforts and industry leaders.
ContributorsBingham, Evan Dale (Author) / Gibson Jr., G. Edward (Thesis advisor) / El Asmar, Mounir (Thesis advisor) / Bearup, Wylie (Committee member) / Arizona State University (Publisher)
Created2014
Description
The current paradigm to addressing the marginal increases in productivity and quality in the construction industry is to embrace new technologies and new programs designed to increase productivity. While both pursuits are justifiable and worthwhile they overlook a crucial element, the human element. If the individuals and teams operating the new technologies or executing the new programs lack all of the necessary skills the efforts are still doomed for, at best, mediocrity. But over the past two decades researchers and practitioners have been exploring and experimenting with a softer set of skills that are producing hard figures showing real improvements in performance.
ContributorsMischung, Joshua (Author) / Sullivan, Kenneth T. (Thesis advisor) / El Asmar, Mounir (Committee member) / Wiezel, Avi (Committee member) / Arizona State University (Publisher)
Created2014
Description
Over the last two decades, Alternative Project Delivery Methods (APDM), such as Design-Build (DB), have become more popular in the construction industry, specifically in the U.S., and the competition for APDM projects has risen among construction companies. The Engineering News Record (ENR) magazine analyzes DB firms and publishes the list of the top 100 every year. According to ENR articles and many scientific papers, the implementation of DB method has grown drastically over the last decade, however, information about growth trends depending on firm size and segment is lacking. Also missing is knowledge the future market trends over the next five years. Furthermore, public agencies and DB firms may be worried that DB projects do not distribute wealth equally among DB firms. Using the top 100 firms deemed representative of the DB market, the author has divided the market into volumes based on rankings to analyze the total DB market revenue growth. A comparison between international and domestic revenues indicated that the top five DB firms have 64% more involvement in the international market compared to the domestic market. Furthermore, while the research shows increasing market share only for the top five firms, the author has found that (1) a large portion of their market share is due to a large growth in their international market, and (2) revenues for all volumes of the DB market have increased. Moreover, regression and time series analyses allow for the forecasting of the DB market growth, which the author anticipate to move from about $100B to about $150B in 2020.
ContributorsVashani, Hossein (Author) / El Asmar, Mounir (Thesis advisor) / Ernzen, James (Committee member) / Bearup, Wylie (Committee member) / Arizona State University (Publisher)
Created2014
Description
As a term and method that is rapidly gaining popularity, Building Information Modeling (BIM) is under the scrutiny of many building professionals questioning its potential benefits on their projects. A relevant and accepted calculation methodology and baseline to properly evaluate BIM's benefits have not been established, thus there are mixed perspectives and opinions of the benefits of BIM, creating a general misunderstanding of the expected outcomes. The purpose of this thesis was to develop a more complete methodology to analyze the benefits of BIM, apply recent projects to this methodology to quantify outcomes, resulting in a more a holistic framework of BIM and its impacts on project efficiency. From the literature, a framework calculation model to determine the value of BIM is developed and presented. The developed model is applied via case studies within a large industrial setting where similar projects are evaluated, some implementing BIM and some with traditional non-BIM approaches. Cost or investment metrics were considered along with benefit or return metrics. The return metrics were: requests for information, change orders, and duration improvements. The investment metrics were: design and construction costs. The methodology was tested against three separate cases and results on the returns and investments are presented. The findings indicate that in the tool installation department of semiconductor manufacturing, there is a high potential for BIM benefits to be realized. The evidence also suggests that actual returns and investments will vary with each project.
ContributorsBarlish, Kristen Caroline (Author) / Sullivan, Kenneth T. (Thesis advisor) / Kashiwagi, Dean T. (Committee member) / Badger, William W. (Committee member) / Arizona State University (Publisher)
Created2011
Description
Commodity contracts are often awarded on the basis of price. A price-based methodology for making such awards fails to consider the suppliers' ability to minimize the risk of non-performance in terms of cost, schedule, or customer satisfaction. Literature suggests that nearly all risk in the delivery of commodities is in the interfacing of nodes within a supply chain. Therefore, commodity suppliers should be selected on the basis of their past performance, ability to identify and minimize risk, and capacity to preplan the delivery of services. Organizations that select commodity suppliers primarily on the basis of price may experience customer dissatisfaction, delayed services, low product quality, or some combination thereof. One area that is often considered a "commodity" is the delivery of furniture services. Arizona State University, on behalf of the Arizona Tri-University Furniture Consortium, approached the researcher and identified concerns with their current furnishing services contract. These concerns included misaligned customer expectations, minimal furniture supplier upfront involvement on large capital construction projects, and manufacturer design expertise was not being utilized during project preplanning. The Universities implemented a best value selection process and risk management structure. The system has resulted in a 9.3 / 10 customer satisfaction rating (24 percent increase over the previous system), for over 1,100 furniture projects totaling $19.3M.
ContributorsSmithwick, Jake (Author) / Sullivan, Kenneth T. (Thesis advisor) / Kashiwagi, Dean T. (Committee member) / Badger, William W. (Committee member) / Arizona State University (Publisher)
Created2012
Description
Human resources have always been the most critical factor in the construction industry, and now, with a historic generation entering the age of retirement, the construction industry needs to place greater effort in preparing for the succession of their most important of human resource, their leaders. A significant body of research has shown that succession planning minimizes the negative effects that come with leadership transition; however, little research has focused specifically on the construction industry. The majority of construction companies are family owned or have small pools of potential successors, which make them more susceptible to the negative impacts that occur with poor planning for succession. The objective of this research focuses on developing a methodology that will assist construction companies plan and prepare for a leadership transition. Data is gathered from case studies of twelve construction companies that have recently experienced leadership succession. The data is analyzed for practices and characteristics that correlate to successful leadership transitions. Through the findings in the literature review and data analysis of the case studies, the research successfully achieves the objective of developing a potential methodology for increasing the effectiveness of succession planning in a construction company.
ContributorsPerrenoud, Anthony (Author) / Sullivan, Kenneth T. (Thesis advisor) / Badger, William (Committee member) / Schleifer, Thomas (Committee member) / Arizona State University (Publisher)
Created2012
Description
Within the vast area of study in Organizational Change lays the industrial application of Change Management, which includes the understanding of both resisters and facilitators to organizational change. This dissertation presents an approach of gauging levels of change as it relates to both external and internal organization factors. The arena of such a test is given through the introduction of the same initiative change model, which attempts to improve transparency and accountability, across six different organizations where the varying results of change are measured. The change model itself consists of an interdisciplinary approach which emphasizes education of advanced organizational measurement techniques as fundamental drivers of converging change. The observations are documented in the real-time observed cased studies of six organizations as they progressed through the change process. This research also introduces a scaled metric for determining preliminary levels of change and endeavors to test both internal and external, or environmental, factors of change. A key contribution to the work is the analysis between both observed and surveyed data where a grounded theory analysis is used to help answer the question of what are factors of change in organizations. This work is considered to be foundational in real-time observational studies but has a promise for future additional contributions which would further elaborate on the phenomenon of prescribed organizational change.
ContributorsStone, Brian (Author) / Sullivan, Kenneth T. (Thesis advisor) / Verdini, William (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2012
Description
As global competition continues to grow more disruptive, organizational change is an ever-present reality that affects companies in all industries at both the operational and strategic level. Organizational change capabilities have become a necessary aspect of existence for organizations in all industries worldwide. Research suggests that more than half of all organizational change efforts fail to achieve their original intended results, with some studies quoting failure rates as high as 70 percent. Exasperating this problem is the fact that no single change methodology has been universally accepted. This thesis examines two aspect of organizational change: the implementation of tactical and strategic initiatives, primarily focusing on successful tactical implementation techniques. This research proposed that tactical issues typically dominate the focus of change agents and recipients alike, often to the detriment of strategic level initiatives that are vital to the overall value and success of the organizational change effort. The Delphi method was employed to develop a tool to facilitate the initial implementation of organizational change such that tactical barriers were minimized and available resources for strategic initiatives were maximized. Feedback from two expert groups of change agents and change facilitators was solicited to develop the tool and evaluate its impact. Preliminary pilot testing of the tool confirmed the proposal and successfully served to minimize tactical barriers to organizational change.
ContributorsLines, Brian (Author) / Sullivan, Kenneth T. (Thesis advisor) / Badger, William (Committee member) / Kashiwagi, Dean (Committee member) / Arizona State University (Publisher)
Created2011