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Aisha Comfortable Coliving: AI Chatbot

Description

Coliving is a concept that has many benefits towards society and sustainability. This is due to the resources saved economically and environmentally when living with other people. Aisha Comfortable Coliving, a company based in Canada, provides a service where they help women find Coliving communities. A lack of knowledge pertaining…

Coliving is a concept that has many benefits towards society and sustainability. This is due to the resources saved economically and environmentally when living with other people. Aisha Comfortable Coliving, a company based in Canada, provides a service where they help women find Coliving communities. A lack of knowledge pertaining to this service could slow down or halt the growth of Aisha ElSherbiny’s Aisha Comfortable Coliving company. This thesis was an extension of a broader project, “Web App for Aisha Comfortable Coliving Inc.,” which focused on transitioning from their current website platform into a web application. As an extension of this main project, this thesis is focused on the engine component design portion surrounding AI chatbots to determine which implementation would provide the best results for a small company in reaching their target audience and helping inform them through an interactive chatbot. The ability to present 24/7 support for Aisha Comfortable Coliving brings value to the company and the methods used in this chatbot can be reproduced in order to create similarly effective chatbots. This thesis delves into the various approaches and implementations researched to determine how to optimize the backend of a chatbot to provide speed, reliability, and expandability for companies aiming to create a chatbot for their users to interact with. It also discusses the methods used when implementing a chatbot called AishaBot using the IBM Watson Assistant’s platform that includes the development of Intents, Entities, Dialog Tree structure, and its WebHook functions. Overall, satisfaction pertaining to the designed chatbot engine within IBM Watson Assistant was discovered to be positive through user trials. Limitations have been discovered, feedback for future improvements have been noted, and lessons learned about the thoroughness of training data have been discussed.
ContributorsNgov, Justin (Author) / Salahudeen, Afsana (Co-author) / Chavez-Echeagaray, Maria Elena (Thesis director) / ElSherbiny, Aisha (Committee member) / Barrett, The Honors College (Contributor) / Arts, Media and Engineering Sch T (Contributor) / Computer Science and Engineering Program (Contributor)
Created2022-12

Aisha Comfortable Coliving Inc. - Creating a Positive User Experience Through an Artificially Intelligent Chatbot

Description
Society is developing at an exponential rate and engineers have become the pioneers of great technical breakthroughs; however, these revolutionary products can only become usable for the public if it is designed with the users in mind. User experience (UX) is the pinnacle of creating value for the user and…

Society is developing at an exponential rate and engineers have become the pioneers of great technical breakthroughs; however, these revolutionary products can only become usable for the public if it is designed with the users in mind. User experience (UX) is the pinnacle of creating value for the user and an emphasis on UX can greatly increase company accessibility and legacy. One way to do this is through interactive chatbots that are available at all hours. Chatbots are becoming more mainstream for businesses' websites to improve the user experience by giving instantaneous relief to customers with pressing questions. Especially for new initiatives, providing chatbots that are constantly available to educate potential users on the company will drive more traffic. The motivation behind this project was to create the best fitting chatbot, namely AishaBot, for the start-up Aisha Comfortable Coliving Inc. whose fun personality and educational tone speaks to the company demographic. After understanding the demographic, dialogues were written for the chatbot with a specific tone and sentiment to engage the users. In order to assess the effectiveness of the dialogue, 15 female participants were recruited to partake in the study, assessing their overall experience with the purpose of gaining feedback and refining the chatbot. Participants were asked to complete 5 tasks and the majority completed 95% of the tasks successfully, resulting in an overall positive user experience. The participants communicated with and received the tone of the dialogues very well from AishaBot. Along with this, a better understanding was gained on how to alter key words and how the participants from different age ranges went about asking their questions.
ContributorsSalahudeen, Afsana (Author) / Ngov, Justin (Co-author) / Elena Chavez-Echeagaray, Maria (Thesis director) / ElSherbiny, Aisha (Committee member) / Barrett, The Honors College (Contributor) / Arts, Media and Engineering Sch T (Contributor) / Computer Science and Engineering Program (Contributor)
Created2022-12

Probable Perils: An Analysis of the Workings and Social Impact of ChatGPT

Description
This thesis provides an analysis of the potential issues of using ChatGPT, as despite its benefits it does have its concerns that may deter societal progress. The thesis first provides insight into how ChatGPT generates text and provides insight into how the process of generating its outputs can lead to…

This thesis provides an analysis of the potential issues of using ChatGPT, as despite its benefits it does have its concerns that may deter societal progress. The thesis first provides insight into how ChatGPT generates text and provides insight into how the process of generating its outputs can lead to a variety of issues in the output such as hallucinated and biased output. After explaining how these issues occur, the thesis focuses on the impact of these issues in important industries such as medicine, education, and security, comparing them to popular open-source models such as Llama and Falcon.
ContributorsTsai, Brandon (Author) / Martin, Thomas (Thesis director) / Shakarian, Paulo (Committee member) / Barrett, The Honors College (Contributor) / Computer Science and Engineering Program (Contributor)
Created2024-05

PyAntiPhish: A Python-Based Machine Learning Detector of Phishing Websites and An Examination of Relevant URL-Based Features

Description
Phishing is one of most common and effective attack vectors in modern cybercrime. Rather than targeting a technical vulnerability in a computer system, phishing attacks target human behavioral or emotional tendencies through manipulative emails, text messages, or phone calls. Through PyAntiPhish, I attempt to create my own version of an…

Phishing is one of most common and effective attack vectors in modern cybercrime. Rather than targeting a technical vulnerability in a computer system, phishing attacks target human behavioral or emotional tendencies through manipulative emails, text messages, or phone calls. Through PyAntiPhish, I attempt to create my own version of an anti-phishing solution, through a series of experiments testing different machine learning classifiers and URL features. With an end-goal implementation as a Chromium browser extension utilizing Python-based machine learning classifiers (those available via the scikit-learn library), my project uses a combination of Python, TypeScript, Node.js, as well as AWS Lambda and API Gateway to act as a solution capable of blocking phishing attacks from the web browser.
ContributorsYang, Branden (Author) / Osburn, Steven (Thesis director) / Malpe, Adwith (Committee member) / Ahn, Gail-Joon (Committee member) / Barrett, The Honors College (Contributor) / Computer Science and Engineering Program (Contributor)
Created2024-05

Combating Compassion Fatigue Within Victim Advocacy

Description
Victim advocacy is a free and confidential service provided to individuals who have experienced sexual violence. Due to the intense expectations associated with this role, victim advocates often suffer from mental health issues, including compassion fatigue. Compassion fatigue occurs when individuals in helping professions become overly exposed to clients’ traumatic…

Victim advocacy is a free and confidential service provided to individuals who have experienced sexual violence. Due to the intense expectations associated with this role, victim advocates often suffer from mental health issues, including compassion fatigue. Compassion fatigue occurs when individuals in helping professions become overly exposed to clients’ traumatic experiences and suffer from debilitating symptoms that impact their daily lives. Through this project, I identified aspects of the role that put victim advocates at a high risk for developing compassion fatigue. I then explored methods for mitigating the negative effects of compassion fatigue including The Accelerated Recovery Program for compassion fatigue, humor as a coping technique, Eye Movement Desensitizing and Reprocessing therapy, comprehensive training efforts, personal and organizational self-care, and social support. With an emphasis on the benefits provided by social support, I developed a resource guide about the prevalence of violence in our community, aimed to help create more open dialogue surrounding sexual violence.
ContributorsSagarin, Rosa (Author) / Sturgess, Jessica (Thesis director) / Soares, Rebecca (Committee member) / Barrett, The Honors College (Contributor) / Computer Science and Engineering Program (Contributor) / Dean, W.P. Carey School of Business (Contributor)
Created2024-05

ptr_linked_list_cpp.pdf

ContributorsPalmer, Rock (Author) / Osburn, Steven (Thesis director) / Platt, Dane (Committee member) / Barrett, The Honors College (Contributor) / Computer Science and Engineering Program (Contributor)
Created2024-05

ptr_linked_list_h.pdf

ContributorsPalmer, Rock (Author) / Osburn, Steven (Thesis director) / Platt, Dane (Committee member) / Barrett, The Honors College (Contributor) / Computer Science and Engineering Program (Contributor)
Created2024-05

helper_functions_h.pdf

ContributorsPalmer, Rock (Author) / Osburn, Steven (Thesis director) / Platt, Dane (Committee member) / Barrett, The Honors College (Contributor) / Computer Science and Engineering Program (Contributor)
Created2024-05

string_mapping_h.pdf

ContributorsPalmer, Rock (Author) / Osburn, Steven (Thesis director) / Platt, Dane (Committee member) / Barrett, The Honors College (Contributor) / Computer Science and Engineering Program (Contributor)
Created2024-05

truth_table_cpp.pdf

ContributorsPalmer, Rock (Author) / Osburn, Steven (Thesis director) / Platt, Dane (Committee member) / Barrett, The Honors College (Contributor) / Computer Science and Engineering Program (Contributor)
Created2024-05