Matching Items (28)
Description
This phenomenological qualitative study examines the experiences of volunteer tourism on host communities using social representations theory. The experiences of three stakeholder-groups (community residents, volunteers, and nongovernmental organizations) are considered. Overall objectives of this project are to investigate the following questions: a) what are the effects of volunteer tourism on a community as perceived by different stakeholders; b) what effects do volunteer tourists have on the community compared to other forms of tourism as perceived by different stakeholders; c) how do the various stakeholders perceive the different forms of tourism in communities in which they live or work; and d) why and how do nongovernmental organizations (NGOs) use volunteer tourism as a strategy for their projects. This study attempts to describe and interpret these meanings with a high degree of depth and richness using interviews, observation, and document analysis. Each chapter is written as a stand-alone paper to be published in a journal and describes the perspectives of the three groups interviewed with the final chapter a summary and comparison from all three groups. Findings show that there are both positive and negative impacts of volunteer tourism in favela communities, with the majority of the three groups expressing its positives and its importance to the community. All groups mentioned similar positive and negative elements of volunteer tourism with some elements that were unique to each group. This study also attempted to compare and contrast the differences between volunteer tourism and favela tours. The findings show that volunteer tourism helps recreate the social representations of the favela thereby improving self-esteem in the community, helps breakdown preconceptions, and helps create community pride. The community feels as equals with the volunteers and describes the interactions as friendships, sharing cultural experiences, and exchanging of knowledge. Conversely, all three groups described favela tours as dehumanizing using words like `safari tour' or `zoo tour' and felt that their community was being sold as a commodity. However, the interviews showed that all three groups, although had strong opinions about the ethical implications of favela tours, still felt conflicted when comparing it with some of the potential social and economic benefits that it may bring.
ContributorsAquino, Jessica Faustini (Author) / Andereck, Kathleen (Thesis advisor) / Mcgehee, Nancy (Committee member) / Phillips, Rhonda (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2013
Description
This dissertation examines the role that business counselors in a public entrepreneurial development program play in improving the Entrepreneurial Specific Human Capital (ESHC) of nascent and active entrepreneurs. Through multiple research methodologies, this study identifies the types of ESHC provided by business counselors then compares them to the types of ESHC commonly accepted as necessary for entrepreneurial success. The comparison reveals a number of insights for policy and research, most notably a minimum portfolio of skills necessary for entrepreneurial success. This study also examines the methods counselors use to help entrepreneurs acquire higher levels of ESHC. These methods allow counselors to assist entrepreneurs in recognizing and overcoming common barriers to business growth, and a model of entrepreneurial business growth barriers has been produced which depicts these barriers as conceptual-operational transition points for the entrepreneur. Additionally, this dissertation develops important information about the use of the business plan in entrepreneurial development, and uncovers a number of moderators in the relationship between the use of the business plan and entrepreneurial success. Finally, the study produces detailed information about ESHC which has potential for scale development, and highlights a number of insights for policy and research that have not been identified previously.
ContributorsDahlstrom, Timothy R (Author) / Chapman, Jeffrey I. (Thesis advisor) / Phillips, Rhonda (Committee member) / Knopf, Richard (Committee member) / Arizona State University (Publisher)
Created2013
Description
Empirical and theoretical gaps exist on the subject matter of attendee experiential behavior at community festivals as this action occurs in real time. To acquire knowledge and begin to build theory, attendee behavior was investigated through an interpretive lens to give rise to a socially constructed understanding of this phenomenon in contrast to typical positivist inquiry designs found in the field of event studies used to test theory and determine universal explanations. This ontology was deemed appropriate as human experience at community festivals is multifaceted, relative to social interactions, highly variable with complex meanings, and has a wide variety of consequential implications; all views representative of social constructivism. A grounded theory approach was used in conjunction with a participant observation method to collect data on attendee behavior during fieldwork undertaken at community festivals. Prior to fieldwork, literature was not reviewed nor specific theory pre-selected to serve as a basis for research, with the researcher's only intent to record attendee's on-site actions with an open mind. Fieldwork notes were systematically expanded into descriptive narratives that were broken down into initial codes to establish robust analytic directions, which were synthesized into categories and subcategories through focused coding. Relationships between categories and subcategories were reassembled with axial coding bringing into view a strong emergent theme on social capital bonding and bridging at community festivals and a second theme that considers the aspirations of event management to program festive experiences. To strengthen the second theme event manager interviews and content analysis of event association newsletters were conducted as theoretical sampling to move data towards saturation. From emergent themes it was theorized, while social capital bonding is profusely exhibited at community festivals, social capital bridging is minimally displayed unless augmented with programmed festivity to increase physical, emotional, and social engagement of attendees. Literature reviewed in relation to this theory revealed that spirituality, dance, music, the arts, and wild abandonment were important elements of festivity. An implication arising from this study indicates that if community festivals consciously enhance programmed festivity then correspondingly increased social capital impacts within community development might also be achieved.
ContributorsBiaett, Vernon (Author) / Phillips, Rhonda (Thesis advisor) / Budruk, Megha (Committee member) / Hultsman, Wendy (Committee member) / De La Garza, Sarah (Committee member) / Arizona State University (Publisher)
Created2013
Description
In this study the impact of outside the classroom activities and experiences of study abroad participants on cultural attitude change and perceived cultural competence was investigated. Motives to participate, expectations and outcomes of study abroad programs were also explored. The study used a mixed methods approach and was conducted in three parts including an exploratory sequential component followed by a concurrent embedded component. The exploratory sequential component included a photo elicitation project, the results of which contributed both to the results of the study and the development of the questionnaire used in the concurrent embedded component. The concurrent embedded component used a pre and post-test survey design and included a qualitative writing exercise with select participants between the completion of their pre and post-test questionnaires. The results suggest that study abroad participation does result in changes in both participants' cultural attitudes and cultural competency. It was hypothesized that length of time abroad and the cultural distance of the host country would have an influence on the change in cultural attitudes and cultural competency. As found in previous research, length of time abroad was not found to be a major contributing factor to this change when considering the results of the pre and post-test survey. However, the results of the qualitative studies resulted in many questions about the impact of length abroad. Participants in longer-term programs discussed changes in their cultural attitudes in a more complex way than short-term participants. Longer-term participants expressed changes in their cultural competency differently as well, though not in a way that it can be conclusively said they were more culturally competent. The reverse was the case for cultural distance. Cultural distance was a factor in the changes in cultural competency, however not in cultural attitudes when considering the results of the quantitative component. The qualitative results seem to bring up more questions. While shorter-term participants discussed cultural competency differently than longer-term participants, surprisingly the short-term programs had a higher percentage of participants studying in countries with large cultural distance than did long-term programs.
ContributorsPachmayer, Ara (Author) / Andereck, Kathleen (Thesis advisor) / Nyaupane, Gyan (Committee member) / Timothy, Dallen (Committee member) / Davey, Lynn (Committee member) / Arizona State University (Publisher)
Created2014
Description
Branding and brand management have been top management priorities in the hotel industry. Some researchers have concluded that strong branding would be an efficient way for hotels and hotel chains to differentiate themselves from each other. Recent studies have focused on the establishment of a brand equity model and the relevant causal relationships of the model. Most of these studies have used types of desirability scales examining the importance of individual factors in measuring brand equity. However, they ignore the trade-offs that affect and characterize choice. Particularly, the personal decision process implied by the hierarchical brand equity model is absent. This study proposed two alternative measures of brand equity, analytic hierarchy process (AHP) and conjoint analysis (CA), to address these limitations. The AHP and the CA were compared using several validity measures to aid in selecting efficient methods. This study examined the validity of AHP and CA under two data collection methods applied to hotel branding: paper-based survey and online survey. Result showed that the AHP data collection methods were easier, as well as with respect to saving time and costs. Results also indicated that the AHP is equivalent to the CA with respect to predictive accuracy. Practical differences for hotel branding in attribute preferences were clearly observed between the AHP and the CA. The AHP results were consistent with previous studies by awarding high importance to perceived quality and brand loyalty and lower importance to brand awareness and brand image. Managerial implications were provided for results. In terms of practicality in data collection, the study results revealed that the data gathered online leads to a slightly lower internal and predictive validity. A limitation of this study was that the two methods were not perfectly comparable. Nevertheless, the validity of both AHP and CA seems satisfactory for both methods. The study results also offer useful perspectives to consider when choosing between the two methods, as well as between AHP and CA.
ContributorsLee, Seung-Hyun (Author) / Tyrrell, Timothy (Thesis advisor) / Uysal, Muzaffer (Committee member) / Andereck, Kathleen (Committee member) / Nyaupane, Gyan (Committee member) / Arizona State University (Publisher)
Created2014
Description
The aims of the study are to investigate the relationship between density and social equity. Social equity is an important social goal with regard to urban development, especially smart growth and sustainable development; however, a definition of the concept of social equity from an urban planning perspective was still lacking. In response to these deficiencies, the study used quantitative and qualitative methods and synthesized multiple social and spatial perspectives to provide guidance for density and social equity planning, community design, and public policy. This study used data for the area of King County, Washington to explore the empirical relationship between density and social equity at the neighborhood level. In examining access to several facilities, this study found that distances to parks and grocery stores were shorter than those to other facilities, such as the library, hospital, police station, and fire station. In terms of the relationship between density and accessibility, the results show that higher density is associated with better accessibility in neighborhoods. Density is also positively associated with both income diversity and affordable housing for low-income families. In terms of the relationship between density and crime, density is positively associated with violent crime, while density is negatively associated with property crime. The findings of this study can aid in the development and evaluation of urban policy and density planning aimed at promoting social benefits in urban space. Therefore, this study is useful to a range of stakeholders, including urban planners, policy makers, residents, and social science researchers across different disciplines.
ContributorsMin, Bogyeong (Author) / Talen, Emily (Thesis advisor) / Harlan, Sharon (Committee member) / Phillips, Rhonda (Committee member) / Arizona State University (Publisher)
Created2014
Description
Destination image has been explored by studying various aspects of the process of forming a perception about an area and choosing to visit or not. This study uses a variety of theories from previous research which has focused on subsets of factors which influence the overall process to create a model to organize the perception formation and decision making progress into one continuous and interrelated progression. Online questionnaires using Likert scale statements and questions were distributed to participants through Facebook in order to measure and test the model. A total of 266 questionnaires were completed and analyzed using t test, ANOVA, regression, factor analysis, and cluster analysis. The original model from the beginning of the study transformed with the removal of some variables and the alteration of others. The factors that were shown to influence perception of the destination were tourist type and knowledge of the country. Tourists who were more likely to seek new environments and had a higher level of knowledge of the country used in the marketing video had a better perception of the destination before and after the video. Obstacles for deciding to visit the destination were found to be long distances traveling and substitution of alternative destinations. The results show that marketing videos do create a positive change in the perception of the destination, but this alone is not likely enough to influence the decision to visit the destination. Marketing agencies should consider more ways of informing consumers of the destination in addition to commercials so that overall knowledge of the area can be improved. In addition, marketing agencies should target consumers that are interested in visiting new environments by using travel magazine subscriptions, international airline agencies and hotels, and social media groups.
ContributorsHugo, Nichole (Author) / Nyaupane, Gyan (Thesis advisor) / Andereck, Kathleen (Committee member) / Buzinde, Christine (Committee member) / Harrill, Rich (Committee member) / Arizona State University (Publisher)
Created2014
Description
This research addresses the ability for neighborhoods to assess resiliency as it applies to their respective local areas. Two demographically and economically contrasting neighborhoods in Glendale, Arizona were studied to understand what residents' value and how those values link to key principles of resiliency. Through this exploratory research, a community-focused process was created to use these values in order to link them to key principles of resiliency and potential measureable indicators. A literature review was conducted to first assess definitions and key principles of resiliency. Second, it explored cases of neighborhoods or communities that faced a pressure or disaster and responded resiliently based on these general principles. Each case study demonstrated that resiliency at the neighborhood level was important to its ability to survive its respective pressure and emerge stronger. The Heart of Glendale and Thunderbird Palms were the two neighborhoods chosen to test the ability to operationalize neighborhood resiliency in the form of indicators. First, an in-depth interview was conducted with a neighborhood expert to understand each area's strengths and weaknesses and get a context for the neighborhood and how it has developed. Second, a visioning session was conducted with each neighborhood consisting of seven participants to discuss its values and how they relate to key principles of resiliency. The values were analyzed and used to shape locally relevant indicators. The results of this study found that the process of identifying participants' values and linking them to key principles of resiliency is a viable methodology for measuring neighborhood resiliency. It also found that indicators and values differed between the Heart of Glendale, a more economically vulnerable yet ethnically diverse area, than Thunderbird Palms, a more racially homogenous, middle income neighborhood. The Heart of Glendale valued the development of social capital more than Thunderbird Palms which placed a higher value on the condition of the built environment as a vehicle for stimulating vibrancy and resiliency in the neighborhood. However, both neighborhoods highly valued public education and providing opportunities for children to be future leaders in their local communities.
ContributorsAcevedo, Shannon (Author) / Pijawka, K. David (Thesis advisor) / Phillips, Rhonda (Committee member) / Lara-Valencia, Francisco (Committee member) / Arizona State University (Publisher)
Created2011
Description
After a relative period of growth (2000-06), the U.S. economy experienced a sharp decline (2007-09) from which it is yet to recover. One of the primary factors that contributed to this decline was the sub-prime mortgage crisis, which triggered a significant increase in residential foreclosures and a slump in housing values nationwide. Most studies examining this crisis have explained the high rate of foreclosures by associating it with socio-economic characteristics of the people affected and their financial decisions with respect to home mortgages. Though these studies were successful in identifying the section of the population facing foreclosures, they were mostly silent about region-wide factors that contributed to the crisis. This resulted in the absence of studies that could identify indicators of resiliency and robustness in urban areas that are affected by economic perturbations but had different outcomes. This study addresses this shortcoming by incorporating three concepts. First, it situates the foreclosure crisis in the broader regional economy by considering the concept of regional economic resiliency. Second, it includes the concept of housing submarkets, capturing the role of housing market dynamics in contributing to market performance. Third, the notion of urban growth pattern is included in an urban sprawl index to examine whether factors related to sprawl could partly explain the variation in foreclosures. These, along with other important socio-economic and housing characteristics, are used in this study to better understand the variation in impacts of the current foreclosure crisis. This study is carried out for all urban counties in the U.S. between 2000 and 2009. The associations between foreclosure rates and different variables are established using spatial regression models. Based on these models, this dissertation argues that counties with higher degree of employment diversity, encouragement for small business enterprises, and with less dependence on housing related industries, experienced fewer foreclosures. In addition, this thesis concludes that the spatial location of foreclosed properties is a function of location of origination of sub-prime mortgages and not the spatial location of the properties per se. Also importantly, the study found that the counties with high number of dissimilar housing submarkets experienced more foreclosures.
ContributorsRay, Indro (Author) / Guhathakurta, Subhrajit (Thesis advisor) / Rey, Sergio (Committee member) / Phillips, Rhonda (Committee member) / Arizona State University (Publisher)
Created2012
Description
The purpose of this study was to examine the local residents' perceptions toward the social impacts of FIBA EuroBasket 2011, held September 7th to September 12th, 2011 in Vilnius, Lithuania. This study focuses on the social impacts of the event since most of the mega-event academia is dominated by economic impact studies and this research attempts to go beyond a narrow quantitative approach to examine the social impacts in relation to two important academic contributions: 1) the embracement-withdrawal continuum and 2) the social exchange theory. A mixed methods analysis was adopted as the best approach for this research. Both a quantitative survey and qualitative questionnaire were used which yielded a total usable sample of 128 residents of Vilnius. Exploratory Factor Analysis was conducted to examine the underlying themes of the quantitative data and coding and thematic development was used to make sense of the qualitative data. The results confirmed that the event was considered successful (97% of residents embraced the event) and they generated 6 factors, or impacts, that were deemed important for influencing resident perceptions: social costs, social benefits, sociocultural impacts, socioeconomic impacts, sociopolitical impacts, and socioenvironmental impacts. These results indicate that the use of mixed methods analyses is crucial to investigate the interdependence between each impact that affects residents' perceptions toward sport mega-events.
ContributorsAntoniou, Alexis (Author) / Phillips, Rhonda (Thesis advisor) / Mean, Lindsey (Committee member) / Hultsman, Wendy (Committee member) / Arizona State University (Publisher)
Created2011