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- Genre: Academic theses
Description
This phenomenological qualitative study examines the experiences of volunteer tourism on host communities using social representations theory. The experiences of three stakeholder-groups (community residents, volunteers, and nongovernmental organizations) are considered. Overall objectives of this project are to investigate the following questions: a) what are the effects of volunteer tourism on a community as perceived by different stakeholders; b) what effects do volunteer tourists have on the community compared to other forms of tourism as perceived by different stakeholders; c) how do the various stakeholders perceive the different forms of tourism in communities in which they live or work; and d) why and how do nongovernmental organizations (NGOs) use volunteer tourism as a strategy for their projects. This study attempts to describe and interpret these meanings with a high degree of depth and richness using interviews, observation, and document analysis. Each chapter is written as a stand-alone paper to be published in a journal and describes the perspectives of the three groups interviewed with the final chapter a summary and comparison from all three groups. Findings show that there are both positive and negative impacts of volunteer tourism in favela communities, with the majority of the three groups expressing its positives and its importance to the community. All groups mentioned similar positive and negative elements of volunteer tourism with some elements that were unique to each group. This study also attempted to compare and contrast the differences between volunteer tourism and favela tours. The findings show that volunteer tourism helps recreate the social representations of the favela thereby improving self-esteem in the community, helps breakdown preconceptions, and helps create community pride. The community feels as equals with the volunteers and describes the interactions as friendships, sharing cultural experiences, and exchanging of knowledge. Conversely, all three groups described favela tours as dehumanizing using words like `safari tour' or `zoo tour' and felt that their community was being sold as a commodity. However, the interviews showed that all three groups, although had strong opinions about the ethical implications of favela tours, still felt conflicted when comparing it with some of the potential social and economic benefits that it may bring.
ContributorsAquino, Jessica Faustini (Author) / Andereck, Kathleen (Thesis advisor) / Mcgehee, Nancy (Committee member) / Phillips, Rhonda (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2013
Description
In many respects, the current public child welfare system closely resembles that of over 100 years ago. Then, as well as now, nonprofit child welfare agencies are the critical providers of service delivery to vulnerable children and their families. Contemporary nonprofits, however, are confronted with social and fiscal pressures to conform to normative practices and behaviors of governmental and for-profit organizations. Simultaneously, these agencies may also feel compelled to behave in accordance with a nonprofit normative ethic. Yet, scholars and practitioners are often unaware of how these different forces may be shaping the practices of child welfare agencies and, the nonprofit sector in general. This multi-paper dissertation examines how managerial and organizational practices of child welfare nonprofits are influenced business, government, and other nonprofit organizations and the extent to which processes process of institutional isomorphism in child welfare nonprofits are happening. Data was collected from a national ample of 184 child welfare administrators to explore marketization practices, collaboration behaviors, and managerial priorities of these agencies. Multinomial logistic, ordered logistic, and ordinary least squares regression, and historical analysis help shed light on the contemporary practices of these agencies. The results reveal that these agency's behaviors are shaped by government control, influences from the business community, identification with a nonprofit mindset (i.e., nonprofitness), funding streams, and various other factors. One key finding is that identification with a nonprofit mindset encourages certain behaviors like collaboration with other nonprofits and placing greater importance on key managerial priorities, but it does not reduce the likelihood of adopting business management strategies. Another important finding is that government control and funding does not have as strong as an influence on child welfare nonprofits as expected; however, influence from the business community does strongly affect many of their practices. The implications of these findings are discussed for child welfare agencies and the nonprofit sector in general. The consequences of nonprofits operating similarly to business and government are considered.
ContributorsRobichau, Robbie Waters (Author) / Catlaw, Thomas (Thesis advisor) / Nahavandi, Afsaneh (Committee member) / Gustavsson, Nora (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2013
Description
It is estimated there are tens of millions of street children throughout the world. Existing literature has identified the conditions street children live in; and additional research has shown how these conditions typically affect the self-esteem of children. There is also ample research to support self-esteem as a critical component to a healthy childhood development. Existing research suggests that street children should have a low self-esteem, however data has not yet been collected to examine if this is true. Existing literature has also not yet explored how the self-esteem of street children is a necessary component to economic development. Based on Amartaya Sen's development theory of capabilities, damaged self-esteem in street children could be considered a hindrance to development.
This paper will examine how the self-esteem of street children is important to overall economic development. To understand if the self-esteem of street children are affected how existing literature suggests, this research examines the self-esteem of street children (n=22) in the Philippines using the Culture Free Self-Esteem Inventories 3 tool, which quantifies self-esteem levels with the Global Self-Esteem Quotient (GSEQ). In comparison to the GSEQ standardized scale, almost all street children surveyed scored below average or lower. The mean GSEQ score for the street children in Manila was below average.
This paper will examine how the self-esteem of street children is important to overall economic development. To understand if the self-esteem of street children are affected how existing literature suggests, this research examines the self-esteem of street children (n=22) in the Philippines using the Culture Free Self-Esteem Inventories 3 tool, which quantifies self-esteem levels with the Global Self-Esteem Quotient (GSEQ). In comparison to the GSEQ standardized scale, almost all street children surveyed scored below average or lower. The mean GSEQ score for the street children in Manila was below average.
ContributorsWolfe, Alyssa (Author) / Grossman, Gary (Committee member) / Parmentier, Mary Jane (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2015
Description
In countries of conflict, non-governmental organizations (NGOs) often resort to humanitarian relief. A small number of peace and conflict resolution organizations (P/CROs) engage more directly, through grassroots mediation, elite negotiation and advocacy. This thesis observes the potential for implementing such direct conflict interventions in traditional relief and development organizations. To understand current NGO activities, I examine ten case study organizations in two countries of conflict, Cote d'Ivoire and Somalia. I analyze organizations' rhetorical presentation, their society-level engagement, strategies for intervention, and responses to persistent challenges, such as security, impartiality, collaboration and evaluation. Based on conflict study literature, I make tentative recommendations for NGOs in Cote d'Ivoire and Somalia specifically. I also propose a more general system for classifying NGO peace work: five generations of conflict intervention, each more integrated, direct, and political. Rhetorical, structural and operational changes will help organizations move toward higher generation work.
ContributorsDiddams, Margaret (Author) / Ron, Amit (Thesis advisor) / Friedrich, Patricia (Thesis advisor) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2011
Description
For a country like India which is highly vulnerable to climate change, the need to focus on adaptation in tandem with traditional development is immense, as the two are inextricably tied together. As a prominent actor working at the intersection of these two fields, NGOs need to be prepared for the emerging challenges of climate change. While research indicates that investments in learning can be beneficial for this purpose, there are limited studies looking into organizational learning within NGOs working on climate change adaptation. This study uses a multiple case study design to explore learning mechanisms, and trace learning over time within four development NGOs working on climate change adaptation in India. These insights could be useful for development NGOs looking to enhance their learning to meet the challenges of climate change. More broadly, this research adds to the understanding of the role of learning in climate change adaptation.
ContributorsNautiyal, Snigdha (Author) / Klinsky, Sonja (Thesis advisor) / Eakin, Hallie (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2017
Description
Great disasters can often serve as birthing grounds for national transformation. As communities work to recover and rebuild, opportunities to reassess of prevailing development theories and programs may arise. As traditional development programs, supported by top-down development theories and billions in foreign aid, have not changed Haiti's impoverished status, such an opportunity has been presented to the Caribbean nation. Just a few months removed from the devastating 7.0 earthquake of Jan 12, 2010, this study identified the emergent thinking about development as expressed by key informants (N=21) from six entity types involved in Haiti's rebuilding efforts - government agencies, social ventures, grassroots, diaspora, foreign, and hybrid nonprofits. Findings were supplemented by participant observation of a civil society meeting in Port-au-Prince, Haiti. The Sustainable Livelihoods (SL) Framework was used as a lens with which to understand the causes of Haiti's social, institutional, environmental, and economic vulnerabilities. Modified grounded theory was used as the qualitative data analytical method from which five themes emerged: Haitian government, rebuilding, aid work and its effects, Haitian society, and international interference. Participants called for a refoundation, the building a nation from the ground up, of Haiti. Based on these findings, four transformative processes were identified as fundamental to Haiti's refoundation: 1) communication and collaboration with the Haitian government, 2) engagement of the Haitian people and the Haitian diaspora in the redevelopment work, 3) a broad vision of development for the nation, and 4) coordination and collaboration among NGOs.
ContributorsInnocent, Darlye Élise (Author) / Knopf, Richard (Thesis advisor) / Phillips, Rhonda (Committee member) / Aggarwal, Rimjhim (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2010
Description
The purpose of this study is to identify and examine how top revenue-generating nonprofits in Japan and the U.S. use Facebook, and to compare the differences. The two countries were selected due to the differing levels of government support for social welfare and related programs as the level of government support for social welfare tends to affect the size of a country’s nonprofit. To compare nonprofits in two countries, the International Classification of Nonprofit Organizations (ICNPO) was applied. U.S. nonprofits tend to offer more information on their Facebook profile compared to Japanese nonprofits. Additionally, 83% of nonprofits in the U.S. had a Facebook profile, while only 67% of Japanese nonprofits had a Facebook profile. As for engagement, this research shows that Japanese nonprofits tend to have better engagement compared to U.S. nonprofits. Additionally, with respect to post types, in the U.S. it is clear that for nonprofits in the Health category, posting images helps to promote engagement with users. However, in Japan, the same is true only for the Social Service category. While images tend to help increase engagement, posts with videos lower engagement for the U.S. cultural, health, philanthropic, and international nonprofits. However, in Japan, posting videos has a positive correlation with engagement for social service and environmental nonprofits. In addition, for Japanese nonprofits, posting an external link hurts engagement if the nonprofit is in either the Health or Philanthropic categories, which is the same for the U.S. However, posting an external link increases engagement for nonprofits in the Environmental category in Japan, but increases engagement for nonprofits in the Cultural category in the U.S. With respect to post content type, requesting donations through external links caused decreased comment based engagement for U.S. nonprofits. For Japanese nonprofits, including videos on posts requesting volunteers or donations increases comment based engagement. While some of these results are surprising, they indicate that different approaches are needed in different nonprofit categories and in different countries if nonprofits want to maximize user engagement.
ContributorsHashimoto, Sakura (Author) / Wang, Lili (Thesis advisor) / Shockley, Gordon (Thesis advisor) / Hager, Mark (Committee member) / Arizona State University (Publisher)
Created2022
Description
Applying the theory of dynamic capabilities, this research explores the procedures and the outcomes of adaptations in disaster relief nonprofit organizations. Using the in-depth interviews and survey data from the managers of disaster relief nonprofit organizations in Arizona, Florida, and New Jersey, this research answers three key questions: 1) How do disaster relief nonprofit organizations apply their dynamic capabilities to make adaptations? 2) What are the impacts of dynamic capabilities, including sensing, learning, integrating, and coordinating capabilities, on the performance of disaster relief nonprofit organizations in service provision, public policy engagement, and community social capital cultivation? 3) Taking the network of Voluntary/Community Organizations Active in Disasters (VOAD/COAD) as an example, can the dynamic capabilities of disaster relief nonprofit organizations explain the variation of network engagement and the gained benefits from the network among the VOAD/COAD members? The results show that the procedures of adaptation in disaster relief nonprofit organizations are associated with a rhizomic rather than a linear approach, which is implied by the theory of dynamic capabilities. Strategic connectivity, temporal simultaneity, and directional flexibility are the three critical features of the rhizome model. Additionally, dynamic capabilities significantly influence organizational performance in service provision, public policy engagement, and social capital cultivation, although sensing, learning, integrating, and coordinating capabilities shape performance differently. Moreover, network engagement, as an uncommon practice for disaster relief nonprofit organizations, is also impacted by the dynamic capabilities of disaster relief nonprofit organizations. The result shows that dynamic capabilities, especially learning capability, can promote the acquired benefits of disaster relief nonprofit organizations by bringing them more support in volunteer management and financial opportunities.
The findings not only advance the current discussion about nonprofit engagement in disaster management but also add knowledge on dynamic capabilities in the third sector. The exploration of adaptations in disaster relief nonprofit organizations and the operation of the VOAD/COAD network provides valuable implications to both nonprofit managers and government officials.
ContributorsLi, Peiyao (Author) / Wang, Lili (Thesis advisor) / Mook, Laurie (Thesis advisor) / Gerber, Brian (Committee member) / Gall, Melanie (Committee member) / Kapucu, Naim (Committee member) / Arizona State University (Publisher)
Created2023
Description
Knowledge advancement occurs when the creation of new and useful knowledge encompasses and supersedes earlier knowledge. A rapidly growing number of scholars with state-of-the-art research tools has led to the growth of knowledge exploration in almost every field. It, however, has been observed that the findings of new studies frequently differ from previously established evidence and even disagree with one another. Conflicting and contradictory results prevail in the literature. This phenomenon has puzzled many people with respect to which findings are reliable and which should be considered as valid. Inconclusive results in the literature inhibit, rather than facilitate, knowledge advancement in sciences. Meta-analysis, which is referred to as the analysis of analyses, designed to synthesize findings from a large collection of quantitative analyses that produce inconsistent results has become a major research method in the fields of medicine, education, and psychology; however, the method has been slow to penetrate research in nonprofit and public management (NPM). This study, therefore, discusses how meta-analysis contributes to knowledge advancement in the fields of nonprofit and public management by using nonprofit commercialization as an example to examine its impact on nonprofit capacity and donations, respectively. The attention of this discussion is directed toward how the use of meta-regression models is able to offer new and useful knowledge that encompasses and supersedes earlier knowledge in the literature with evidence-based results. Moreover, this study examines whether the use of SEM-based meta-analysis produces equivalent results when compared with results from traditional meta-regression models. The comparison results suggest that the use of SEM-based meta-analysis is able to produce equivalent results even when missing data are present. Overall, this study makes at least two contributions. First, it introduces a newly-developed method for conducting meta-analysis to the field of NPM. This method is especially useful when there are missing data in data sets. Second and most importantly, this study demonstrates how knowledge advancement in NPM can be achieved by conducting meta-analysis.
ContributorsHung, Chia-Ko (Author) / Hager, Mark (Thesis advisor) / Lecy, Jesse (Committee member) / Wang, Lili (Committee member) / Calabrese, Thad (Committee member) / Arizona State University (Publisher)
Created2019
Description
Rural communities experience various challenges, including having higher education options, regulating the workforce, access to capital and goods, and infrastructure development. Despite these challenges, what makes these communities unique is their ability to be resilient, considering their small population. A prime example of this is Gila County, located in eastern Arizona. This area includes a cluster of rural towns that have survived for a long time, 142 years! Amidst the rise and fall of the copper rush from the 1880s to the 1950s, as well as the development of U.S. 60 that bypassed multiple towns, Gila County prevailed. The health of this community is deeply connected to the current nonprofit sector. This county is home to a few churches, one private nonprofit school, a variety of public charities, a community hospital, and several volunteer organizations. In order to understand how Gila County nonprofits have been so successful, this study uses the Supply and Demand Theory to answer the central idea: how do leaders build resilient nonprofits? Using in-depth interviews and demographic data collection, this study reports on the views of rural nonprofit leaders with years of expertise. It answers four key questions: 1) How strongly do nonprofit leaders equate being resilient to the longevity of their organization? 2) How is funding currently used in rural nonprofits’ program development? 3) How is collaboration between community members and rural nonprofits necessary for success? 4) How does the organization currently use technology to further its mission? Through the lens of the Supply and Demand Theory, this study pinpoints how rural nonprofit leaders have utilized their resources to create an equilibrium between supply and demand. The results show that successful nonprofits showcase resilient practices through their current leadership. These findings expand upon current research on succession planning, funding resiliency, internal and external collaboration, and overall use of technology. By expanding on this knowledge, valuable information has been documented for both active and upcoming nonprofit leaders. Capturing the first-hand expertise of successful leaders in rural Arizona provides advice, inspiration, and hope for those to come.
ContributorsLeonardi, Isabella (Author) / Andereck, Kathleen (Thesis advisor) / Nyaupane, Gyan (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2023