Matching Items (3)
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- All Subjects: Knowledge workers
- All Subjects: community based planning
- Genre: Doctoral Dissertation
- Creators: Kroelinger, Michael D.
- Creators: Counts, Virginia
- Creators: Ozel, Filiz
- Member of: ASU Electronic Theses and Dissertations
Description
ABSTRACT Recent studies indicate that top-performing companies have higher-performing work environments than average companies. They receive higher scores for worker satisfaction with their overall physical work environment as well as higher effectiveness ratings for their workspaces (Gensler, 2008; Harter et al., 2003). While these studies indicate a relationship between effective office design and satisfaction they have not explored which specific space types may contribute to workers' overall satisfaction with their physical work environment. Therefore, the purpose of this study is to explore the relationship between workers' overall satisfaction with their physical work environments and their perception of the effectiveness of spaces designed for Conceptual Age work including learning, focusing, collaborating, and socializing tasks. This research is designed to identify which workspace types are related to workers' satisfaction with their overall work environment and which are perceived to be most and least effective. To accomplish this two primary and four secondary research questions were developed for this study. The first primary question considers overall workers' satisfaction with their overall physical work environments (offices, workstations, hallways, common areas, reception, waiting areas, etc.) related to the effective use of work mode workspaces (learning, focusing, collaborating, socializing). The second primary research question was developed to identify which of the four work mode space types had the greatest and least relationship to workers' satisfaction with the overall physical work environment. Secondary research questions were developed to address workers' perceptions of effectiveness of each space type. This research project used data from a previous study collected from 2007 to 2012. Responses were from all staff levels of US office-based office workers and resulted in a blind sample of approximately 48,000 respondents. The data for this study were developed from SPSS data reports that included descriptive data and Pearson correlations. Findings were developed from those statistics using coefficient of determination.
ContributorsHarmon-Vaughan, Elizabeth (Author) / Kroelinger, Michael D. (Thesis advisor) / Bernardi, Jose (Committee member) / Ozel, Filiz (Committee member) / Arizona State University (Publisher)
Created2013
Description
The 21st-century professional or knowledge worker spends much of the working day engaging others through electronic communication. The modes of communication available to knowledge workers have rapidly increased due to computerized technology advances: conference and video calls, instant messaging, e-mail, social media, podcasts, audio books, webinars, and much more. Professionals who think for a living express feelings of stress about their ability to respond and fear missing critical tasks or information as they attempt to wade through all the electronic communication that floods their inboxes. Although many electronic communication tools compete for the attention of the contemporary knowledge worker, most professionals use an electronic personal information management (PIM) system, more commonly known as an e-mail application and often the ubiquitous Microsoft Outlook program. The aim of this research was to provide knowledge workers with solutions to manage the influx of electronic communication that arrives daily by studying the workers in their working environment. This dissertation represents a quest to understand the current strategies knowledge workers use to manage their e-mail, and if modification of e-mail management strategies can have an impact on productivity and stress levels for these professionals. Today’s knowledge workers rarely work entirely alone, justifying the importance of also exploring methods to improve electronic communications within teams.
ContributorsCounts, Virginia (Author) / Parrish, Kristen (Thesis advisor) / Allenby, Braden (Thesis advisor) / Landis, Amy (Committee member) / Cooke, Nancy J. (Committee member) / Arizona State University (Publisher)
Created2018
Description
The dynamic nature of Navajo or Diné culture is continuing to be constrained by a mechanistic planning paradigm supporting delivery of colonial subdivisions across the land. Poor housing and subdivision conditions levy pressures on the Navajo People that reduce their ability to cope with environmental, financial and social pressures. This study has taken this complex social justice related health challenge to heart through a 2015-2016 school year of Arizona State University dissertation driven, community-based participatory action research with high school students from Navajo Preparatory School (NPS) in Farmington, New Mexico and community participants from the Shiprock Chapter of the Navajo Nation. Fieldwork focused on case study analysis of cluster settlements across the Navajo Northern Agency and existing subdivisions within the town of Shiprock to develop the Framework for a transformational Navajo model of the Pattern Language (Alexander et al, 1977) for new neighborhood design. Pattern data supporting the Framework was generated at the linked scales of the Navajo nuclear Family Camp, the extended family Cluster Camp, and the community-scaled Constellation Settlement “spatial model” that is proposed by this study as new neighborhood planning model.
An ethnographic research methodology was employed with students, faculty, Board leadership and neighboring Shiprock Chapter and Shiprock Planning Commission research participants. The study’s research methodology was anchored by a pioneering Indigenous Planning high school course that was housed within the School’s International Baccalaureate curriculum. Goals for student education in Indigenous Planning theory and much needed Diné planning-based language building were married with practical aims for use of the Diné Pattern Language and Constellation Settlement spatial model for anticipated Shiprock Chapter housing projects.
An ethnographic research methodology was employed with students, faculty, Board leadership and neighboring Shiprock Chapter and Shiprock Planning Commission research participants. The study’s research methodology was anchored by a pioneering Indigenous Planning high school course that was housed within the School’s International Baccalaureate curriculum. Goals for student education in Indigenous Planning theory and much needed Diné planning-based language building were married with practical aims for use of the Diné Pattern Language and Constellation Settlement spatial model for anticipated Shiprock Chapter housing projects.
ContributorsPollari, Lynette Marie (Author) / Kroelinger, Michael D. (Thesis advisor) / Brandt, Betsy (Committee member) / Hale, Michelle (Committee member) / Arizona State University (Publisher)
Created2017