Matching Items (5)
Filtering by

Clear all filters

151667-Thumbnail Image.png
Description
Complaints, characterized by LaForest (2002), are expressions "of dissatisfaction addressed by an individual A to an individual B concerning behavior on the part of B that A feels is unsatisfactory," (p. 1596) have been studied in the language of English speakers since the 1980's (Boxer, 1993a; 1993b; 1996; House &

Complaints, characterized by LaForest (2002), are expressions "of dissatisfaction addressed by an individual A to an individual B concerning behavior on the part of B that A feels is unsatisfactory," (p. 1596) have been studied in the language of English speakers since the 1980's (Boxer, 1993a; 1993b; 1996; House & Kasper, 1981; Murphy & Neu, 1996; Trenchs, 1995; Vázquez, 2011; Wolfe & Powell, 2006). However, only a few studies on Spanish-language complaints have been carried out (Bolívar, 2002a; Márquez Reiter, 2005; Pinto & Raschio, 2008). Due to the lack of studies analyzing complaints among second generation Mexican-American Spanish-English bilinguals in the United States, role-plays were collected from 21 participants, ten males and eleven females, who interacted with a female interlocutor. The data was analyzed using Spencer-Oatey's (2005) Rapport Management in order to gain a better understanding of this population's politeness strategies used in complaining both in Spanish and English. In addition to acting out the role-plays, the participants were asked to fill out a Language Experience and Proficiency Questionnaire (LEAP-Q), in order to assess language proficiency. Upon completion of the role-plays, the participants completed a post role-play questionnaire, which evaluated their impressions of the interactions. The strategies used in the complaints included, but were not limited to: complaining/accusing, reason/explanation/ justification, threatening, suggesting/requesting/commanding, and providing information. The results showed that for the Spanish complaints the participants preferred the use of reason/explanation/justification, while they preferred suggesting/requesting/commanding in the English complaints. In addition, in both situations the participants chose to respect the association principle, however, this result was not statistically significant. With respect to face sensitivities, the participants chose to enhance the interlocutor's identity face in both the English and Spanish. It is concluded that these participants do not demonstrate a transfer of strategies from one language to another. Furthermore, no significant gender differences were observed. Moreover, the participants show a tendency toward positive politeness, which falls in line with other Hispanic cultures such as Cubans, Spaniards, Argentineans, Uruguayans, Peruvians, and Venezuelans. Although this study adds to the literature of Spanish in the U.S. pragmatics, further study of this population is needed.
ContributorsElias, Mariam (Author) / García Fernandez, Carmen (Thesis advisor) / Lafford, Barbara (Thesis advisor) / Cerron-Palomino, Alvaro (Committee member) / Arizona State University (Publisher)
Created2013
152599-Thumbnail Image.png
Description
A number of studies have been carried out on Spanish pragmatics and the speech act of refusals (Félix-Brasdefer 2006; García 1992). Many studies have also been conducted on the teaching of pragmatics and speech acts in the classroom (García 1996; Koike 1989). However, to date, not many studies have been

A number of studies have been carried out on Spanish pragmatics and the speech act of refusals (Félix-Brasdefer 2006; García 1992). Many studies have also been conducted on the teaching of pragmatics and speech acts in the classroom (García 1996; Koike 1989). However, to date, not many studies have been conducted analyzing the acquisition of Spanish refusals in the classroom. To the author's knowledge, no study has investigated the acquisition of Spanish refusals at the various different levels in a university. Therefore, this study will analyze whether there is a significant effect of the level of Spanish instruction of intermediate and advanced university L2 learners on their ability to carry out appropriate refusals. Through discourse completion tests, data from students at the Spanish 202 and 314 levels will be analyzed to see how closely they compare to native Spanish speakers in their refusals. The results will be compared with previous studies on refusals in order to create a teaching plan for acquiring this speech act.
ContributorsSnider, Derek (Author) / Lafford, Barbara (Thesis advisor) / García, Carmen (Thesis advisor) / Cerron-Palomino, Alvaro (Committee member) / Arizona State University (Publisher)
Created2014
150891-Thumbnail Image.png
Description
Although pragmatic analyses based on empirical data have been conducted throughout most of the Spanish-speaking world, Central America remains the most underrepresented region. This study examines the pragmatic strategies used by female Spanish speakers of Nicaragua and Panama in an advice-giving context. The data consists of eighteen role-plays recorded in

Although pragmatic analyses based on empirical data have been conducted throughout most of the Spanish-speaking world, Central America remains the most underrepresented region. This study examines the pragmatic strategies used by female Spanish speakers of Nicaragua and Panama in an advice-giving context. The data consists of eighteen role-plays recorded in Masaya, Nicaragua and Panama City, Panama in June and July of 2011. In the role-play situation, the interlocutor (fixed-role) requests advice from the participant, her best friend, regarding a serious issue in her marriage. The participant's advice-giving strategies are classified according to a categorization adapted from Blum-Kulka's request strategy taxonomy. This allows for a statistical analysis of how these strategies correspond to the three elements of Spencer Oatey's rapport management approach: behavioral expectations, face sensitivities and interactional wants. The results indicate strong similarities between participants from Nicaragua and Panama, both electing to respect all components of the association principle and to violate the equity principle, especially its autonomy control component. These results suggest that, at least in this advice-giving context between intimates, both Nicaraguan and Panamanian Spanish speakers prefer to impose their opinions and suggestions rather than respect the person's right to be treated fairly (i.e. equity principle) as well as to maintain a rapport-enhancing orientation rather than preserve their right to associate with others (i.e. association principle). The results of the pragmatic analysis show similarities with other research on directives in the Spanish-speaking world, including empirical studies in the Dominican Republic, Cuba, Venezuela and Spain. Specifically, these cultures are all associated with direct strategies and less mitigation, positive politeness, conventional indirectness and high involvement.
ContributorsPlatz, Ryan (Author) / García, Carmen (Thesis advisor) / Cerron-Palomino, Alvaro (Committee member) / Lafford, Barbara (Committee member) / Arizona State University (Publisher)
Created2012
150948-Thumbnail Image.png
Description
This investigation's goal was to add to the small body of research on pragmalinguistic acquisition of L2 Spanish. Specifically, it centered on the production of complaints in Spanish. Data was collected via a written Discourse Completion Task (DCT) of a complaint-provoking situation presented in a website voiceboard to two non-native

This investigation's goal was to add to the small body of research on pragmalinguistic acquisition of L2 Spanish. Specifically, it centered on the production of complaints in Spanish. Data was collected via a written Discourse Completion Task (DCT) of a complaint-provoking situation presented in a website voiceboard to two non-native speaker (NNS) students groups of different proficiency levels and to a native speaker (NS) control group. The lower proficiency group was comprised of 11 NNS enrolled in a 200 level beginning/intermediate Spanish grammar class and the advanced proficiency group of 11 NNS enrolled in a 400 level advanced Spanish conversation and composition class. Neither group contained any participants who had studied abroad or lived in a Spanish-speaking country for more than 3 months. The control group consisted of 10 NSs of Spanish who were all natives or current residents of Northern Mexico. Data from the DCT was categorized into strategies which were organized into Head Acts and Supporting Moves, Deference and Solidarity Politeness systems, according to the frameworks of Blum-Kulka, et al. (1989) and Scollon and Scollon (1983), respectively. The results of the analysis revealed that all three groups of participants have overarching similarities in the use of multiple Head Acts, some used several times throughout a response, to realize a complaint and used some Supporting Moves to mitigate these Head Acts. The lower proficiency group diverged from the advanced proficiency group and NS control group in that lower proficiency students not only used a fewer total strategies and strategy types, but also preferred Head Acts and Supporting Moves that expressed discomfort or dislike over strategies that expressed criticism, or requested a solution from the listener, these being the primary strategies preferred by the advanced proficiency and control group participants. It was also found that the percentage of Supporting Moves decreased with the raise in proficiency level, also. After a discussion of the results, pedagogical implications are given based on these results to help students notice and acquire pragmalinguistcally appropriate responses to complaint-provoking situations.
ContributorsMorningstar, Kira (Author) / Lafford, Barbara (Thesis advisor) / García Fernandez, Carmen (Thesis advisor) / Elorrieta, Jabier Elorrieta (Committee member) / Arizona State University (Publisher)
Created2012
151261-Thumbnail Image.png
Description
Advertisements intend to persuade the reader to invest money or time in a product or service. Newspapers contain advertisements that are space-limited, thus necessitating a concise and convincing message that will influence readers. Nord (2008) analyzed conative function (Jakobson 1960) as a persuasive tool in a corpus of Spanish, English,

Advertisements intend to persuade the reader to invest money or time in a product or service. Newspapers contain advertisements that are space-limited, thus necessitating a concise and convincing message that will influence readers. Nord (2008) analyzed conative function (Jakobson 1960) as a persuasive tool in a corpus of Spanish, English, and German advertising texts. A portion of Nord's study focused on sender attitude indicators directed at addressees as a key element of conative function, and analyzed address forms among several attitude indicators found in print advertisements. The current study analyzed 604 Spanish newspaper advertisements in Arizona and Florida, focusing on possible independent factors related to the probability of the occurrence of various address forms. These factors included: the type of product being advertized and its cost, the nature of the advertisement, the location of the advertisement in the newspaper (main section, sports, etc.), intended audience (including age and sex), geographic region of the newspaper, and each newspaper as compared to others. These variables were categorized and statistically analyzed using a quantitative design. The study provided results indicating a strong statistical relationship between the presence of address forms and product type, a moderate relationship with audience age, and a mild relationship with product cost. Various similarities and differences were also found when comparing the data geographically.
ContributorsBorba, Andrew (Author) / Cerron-Palomino, Alvaro (Thesis advisor) / Lafford, Barbara (Committee member) / Shepherd, Michael (Committee member) / Arizona State University (Publisher)
Created2012