Matching Items (2)
Description
ABSTRACT
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
ContributorsKamrath, Jessica K (Author) / Kassing, Jeffrey W. (Thesis advisor) / Waldron, Vincent R. (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2015
Description
Over the past several years, engagement and embeddedness have become popular research topics for academics and practitioners alike. Research has demonstrated associations between these constructs and a variety of predictors and outcomes. Prior research has not, however, placed enough emphasis on the roles of employee type, industry type, and work setting in determining predictors and outcomes. Additionally, the relative roles of engagement and embeddedness in predicting outcomes have not been thoroughly investigated. This study investigated the predictors and outcomes of engagement and embeddedness among unskilled, production line employees working in food processing in the agricultural industry by conducting a survey of employees and their supervisors. Employees answered questions about personality, motivation, satisfaction, engagement, and embeddedness while supervisors answered questions about each employee's performance. Results suggest that both engagement and embeddedness predict employee satisfaction and that engagement does so more strongly, both of which support prior research. However, results contradict prior research by suggesting that embeddedness is strongly predicted by traits internal to the employee while engagement is not, and neither engagement nor embeddedness significantly predicts employee performance. Further, the findings suggest that employees working in different settings and industries may experience work differently, and the measurements used to understand their experiences should reflect these differences.
ContributorsBryan, Kathleen (Author) / Newman, Matthew L. (Thesis advisor) / Hall, Deborah L. (Committee member) / Schweitzer, Nick (Committee member) / Arizona State University (Publisher)
Created2012