Matching Items (3)
Filtering by
- All Subjects: Facility management
- All Subjects: Small Projects
- Creators: Gibson, Jr., G. Edward
Description
Public institution facility operations and maintenance is a significant factor enabling an institution to achieve its stated objectives in the delivery of public service. To meet the societal need, Facility Directors must make increasingly complex decisions managing the demands of building infrastructure performance expectations with limited resources. The ability to effectively measure a return-on-investment, specific to facility maintenance indirect expenditures, has, therefore, become progressively more critical given the scale of public institutions, the collective age of existing facilities, and the role these institutions play in society.
This research centers on understanding the method of prioritizing routine work in support of indirect institutional facility maintenance expense through the lens of K-12 public education in the state of Arizona. The methodology documented herein utilizes a mixed method approach to understand current facility maintenance practices and assess the influence of human behavior when prioritizing routine work. An evidence-based decision support tool, leveraging prior academic research, was developed to coalesce previously disparate academic studies. The resulting process provides a decision framework for prioritizing decision factors most frequently correlated with academic outcomes.
A purposeful sample of K-12 unified districts, representing approximately one-third of the state’s student population and spend, resulted in a moderate to a strong negative correlation between facility operations and student outcomes. Correlation results highlight an opportunity to improve decision making, specific to the academic needs of the student. This research documents a methodology for constructing, validation, and testing of a decision support tool for prioritizing routine work orders. Findings from a repeated measures crossover study suggest the decision support tool significantly influenced decision making specific to certain work orders as well as the Plumbing and Mechanical functional areas. However, the decision support tool was less effective when prioritizing Electrical and General Maintenance work orders.
Moreover, as decision making transitioned away from subjective experience-based judgment, the prioritization of work orders became increasingly more consistent. The resulting prioritization, therefore, effectively leveraged prior empirical, evidence-based decision factors when utilizing the tool. The results provide a system for balancing the practical experience of the Facility Director with the objective guidance of the decision support tool.
This research centers on understanding the method of prioritizing routine work in support of indirect institutional facility maintenance expense through the lens of K-12 public education in the state of Arizona. The methodology documented herein utilizes a mixed method approach to understand current facility maintenance practices and assess the influence of human behavior when prioritizing routine work. An evidence-based decision support tool, leveraging prior academic research, was developed to coalesce previously disparate academic studies. The resulting process provides a decision framework for prioritizing decision factors most frequently correlated with academic outcomes.
A purposeful sample of K-12 unified districts, representing approximately one-third of the state’s student population and spend, resulted in a moderate to a strong negative correlation between facility operations and student outcomes. Correlation results highlight an opportunity to improve decision making, specific to the academic needs of the student. This research documents a methodology for constructing, validation, and testing of a decision support tool for prioritizing routine work orders. Findings from a repeated measures crossover study suggest the decision support tool significantly influenced decision making specific to certain work orders as well as the Plumbing and Mechanical functional areas. However, the decision support tool was less effective when prioritizing Electrical and General Maintenance work orders.
Moreover, as decision making transitioned away from subjective experience-based judgment, the prioritization of work orders became increasingly more consistent. The resulting prioritization, therefore, effectively leveraged prior empirical, evidence-based decision factors when utilizing the tool. The results provide a system for balancing the practical experience of the Facility Director with the objective guidance of the decision support tool.
ContributorsBeauregard, Michael A. (Author) / Ayer, Steven K (Thesis advisor) / Laroche, Dominique-Claude (Committee member) / Gibson, Jr., G. Edward (Committee member) / Arizona State University (Publisher)
Created2019
Description
Standardized processes for training and accountability, for an Environmental Services department within a healthcare system, were implemented to see the impact they would have on key performance indicators (KPIs). The KPIs involved infection rate for hospital acquired Clostridium Difficile (CDI), cleaning verification compliance, patient satisfaction, concerning the cleaning of their environment, and employee turnover. The results show that standardizing training and an accountability measure can have a significant impact on turnover, contribute to the reduction in CDI cases, ensure cleaning is performed at a high level and that the patient perception requires additional tools to meet their expectations on a consistent basis.
ContributorsZiffer, Steven (Author) / Sullivan, Kenneth (Thesis advisor) / Smithwick, Jake (Committee member) / Lines, Brian (Committee member) / Arizona State University (Publisher)
Created2017
Description
Project teams expend substantial effort to develop scope definition during the front end planning phase of large, complex projects, but oftentimes neglect to sufficiently plan for small projects. An industry survey administered by the author showed that small projects make up 70-90 percent (by count) of all projects in the industrial construction sector, the planning of these project varies greatly, and that a consistent definition of “small industrial project” did not exist. This dissertation summarizes the motivations and efforts to develop a non-proprietary front end planning tool specifically for small industrial projects, namely the Project Definition Rating Index (PDRI) for Small Industrial Projects. The author was a member of Construction Industry Institute (CII) Research Team 314, who was tasked with developing the tool in May of 2013. The author, together with the research team, reviewed, scrutinized and adapted an existing industrial-focused FEP tool, the PDRI for Industrial Projects, and other resources to develop a set of 41 specific elements relevant to the planning of small industrial projects. The author supported the facilitation of five separate industry workshops where 65 industry professionals evaluated the element descriptions, and provided element prioritization data that was statistically analyzed and used to develop a weighted score sheet that corresponds to the element descriptions. The tool was tested on 54 completed and in-progress projects, the author’s analysis of which showed that small industrial projects with greater scope definition (based on the tool’s scoring scheme) outperformed projects with lesser scope definition regarding cost performance, schedule performance, change performance, financial performance, and customer satisfaction. Moreover, the author found that users of the tool on in-progress projects overwhelmingly agreed that the tool added value to their projects in a timeframe and manner consistent with their needs, and that they would continue using the tool in the future. The author also developed an index-based selection guide to aid PDRI users in choosing the appropriate tool for use on an industrial project based on distinguishing project size with indicators of project complexity. The final results of the author’s research provide several contributions to the front end planning, small projects, and project complexity bodies of knowledge.
ContributorsCollins, Wesley A (Author) / Parrish, Kristen (Thesis advisor) / Gibson, Jr., G. Edward (Committee member) / El Asmar, Mounir (Committee member) / Arizona State University (Publisher)
Created2015