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The objective of this project was to evaluate human factors based cognitive aids on endoscope reprocessing. The project stems from recent failures in reprocessing (cleaning) endoscopes, contributing to the spread of harmful bacterial and viral agents between patients. Three themes were found to represent a majority of problems:

The objective of this project was to evaluate human factors based cognitive aids on endoscope reprocessing. The project stems from recent failures in reprocessing (cleaning) endoscopes, contributing to the spread of harmful bacterial and viral agents between patients. Three themes were found to represent a majority of problems: 1) lack of visibility (parts and tools were difficult to identify), 2) high memory demands, and 3) insufficient user feedback. In an effort to improve completion rate and eliminate error, cognitive aids were designed utilizing human factors principles that would replace existing manufacturer visual aids. Then, a usability test was conducted, which compared the endoscope reprocessing performance of novices using the standard manufacturer-provided visual aids and the new cognitive aids. Participants successfully completed 87.1% of the reprocessing procedure in the experimental condition with the use of the cognitive aids, compared to 46.3% in the control condition using only existing support materials. Twenty-five of sixty subtasks showed significant improvement in completion rates. When given a cognitive aid designed with human factors principles, participants were able to more successfully complete the reprocessing task. This resulted in an endoscope that was more likely to be safe for patient use.
ContributorsJolly, Jonathan D (Author) / Branaghan, Russell J (Thesis advisor) / Cooke, Nancy J. (Committee member) / Sanchez, Christopher (Committee member) / Arizona State University (Publisher)
Created2011
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Description
The prospects of commercially available autonomous vehicles are surely tantalizing, however the implementation of these vehicles and their strain on the social dynamics between motorists and pedestrians remains unknown. Questions concerning how autonomous vehicles will communicate safety and intent to pedestrians remain largely unanswered. This study examines the efficacy of

The prospects of commercially available autonomous vehicles are surely tantalizing, however the implementation of these vehicles and their strain on the social dynamics between motorists and pedestrians remains unknown. Questions concerning how autonomous vehicles will communicate safety and intent to pedestrians remain largely unanswered. This study examines the efficacy of various proposed technologies for bridging the communication gap between self-driving cars and pedestrians. Displays utilizing words like “safe” and “danger” seem to be effective in communicating with pedestrians and other road users. Future research should attempt to study different external notification interfaces in real-life settings to more accurately gauge pedestrian responses.
ContributorsMuqolli, Endrit (Author) / Cooke, Nancy J. (Thesis advisor) / Chiou, Erin (Committee member) / Gray, Rob (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Intelligence analysts’ work has become progressively complex due to increasing security threats and data availability. In order to study “big” data exploration within the intelligence domain the intelligence analyst task was abstracted and replicated in a laboratory (controlled environment). Participants used a computer interface and movie database to

Intelligence analysts’ work has become progressively complex due to increasing security threats and data availability. In order to study “big” data exploration within the intelligence domain the intelligence analyst task was abstracted and replicated in a laboratory (controlled environment). Participants used a computer interface and movie database to determine the opening weekend gross movie earnings of three pre-selected movies. Data consisted of Twitter tweets and predictive models. These data were displayed in various formats such as graphs, charts, and text. Participants used these data to make their predictions. It was expected that teams (a team is a group with members who have different specialties and who work interdependently) would outperform individuals and groups. That is, teams would be significantly better at predicting “Opening Weekend Gross” than individuals or groups. Results indicated that teams outperformed individuals and groups in the first prediction, under performed in the second prediction, and performed better than individuals in the third prediction (but not better than groups). Insights and future directions are discussed.
ContributorsBuchanan, Verica (Author) / Cooke, Nancy J. (Thesis advisor) / Maciejewski, Ross (Committee member) / Craig, Scotty D. (Committee member) / Arizona State University (Publisher)
Created2016
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Description
The goal of this experiment is to observe the relation between synchrony and performance in 3-person teams in a simulated Army medic training environment (i.e., Monitoring Extracting and Decoding Indicators of Cognitive workload: MEDIC). The cardiac measure Interbeat-Interval (IBI) was monitored during a physically oriented, and a cognitively oriented

The goal of this experiment is to observe the relation between synchrony and performance in 3-person teams in a simulated Army medic training environment (i.e., Monitoring Extracting and Decoding Indicators of Cognitive workload: MEDIC). The cardiac measure Interbeat-Interval (IBI) was monitored during a physically oriented, and a cognitively oriented task. IBI was measured using NIRS (Near-Infrared Spectrology), and performance was measured using a team task score during a balance board and puzzle task. Synchrony has not previously been monitored across completely different tasks in the same experiment. I hypothesize that teams with high synchrony will show high performance on both tasks. Although no significant results were discovered by the correlational analysis, a trend was revealed that suggests there is a positive relationship between synchrony and performance. This study has contributed to the literature by monitoring physiological measures in a simulated team training environment, making suggestions for future research.
ContributorsFedele, Michael A (Author) / Cooke, Nancy J. (Thesis advisor) / Gray, Rob (Committee member) / Roscoe, Rod (Committee member) / Arizona State University (Publisher)
Created2016
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Description
Human-agent teams (HATs) are expected to play a larger role in future command and control systems where resilience is critical for team effectiveness. The question of how HATs interact to be effective in both normal and unexpected situations is worthy of further examination. Exploratory behaviors are one that way adaptive

Human-agent teams (HATs) are expected to play a larger role in future command and control systems where resilience is critical for team effectiveness. The question of how HATs interact to be effective in both normal and unexpected situations is worthy of further examination. Exploratory behaviors are one that way adaptive systems discover opportunities to expand and refine their performance. In this study, team interaction exploration is examined in a HAT composed of a human navigator, human photographer, and a synthetic pilot while they perform a remotely-piloted aerial reconnaissance task. Failures in automation and the synthetic pilot’s autonomy were injected throughout ten missions as roadblocks. Teams were clustered by performance into high-, middle-, and low-performing groups. It was hypothesized that high-performing teams would exchange more text-messages containing unique content or sender-recipient combinations than middle- and low-performing teams, and that teams would exchange less unique messages over time. The results indicate that high-performing teams had more unique team interactions than middle-performing teams. Additionally, teams generally had more exploratory team interactions in the first session of missions than the second session. Implications and suggestions for future work are discussed.
ContributorsLematta, Glenn Joseph (Author) / Chiou, Erin K. (Thesis advisor) / Cooke, Nancy J. (Committee member) / Roscoe, Rod D. (Committee member) / Arizona State University (Publisher)
Created2019