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The ways in which human relationships are managed via language is a topic of particular interest in the area of sociolinguistics where work into the study of such topics as politeness, impoliteness, and rapport management have attempted to shed light on this phenomenon. This study examines two segments of extended

The ways in which human relationships are managed via language is a topic of particular interest in the area of sociolinguistics where work into the study of such topics as politeness, impoliteness, and rapport management have attempted to shed light on this phenomenon. This study examines two segments of extended discourse by President Alvaro Uribe of Colombia at the 2008 Summit of the Rio Group where he addressed a gathering of Rio Group members comprising heads of state from Latin American and Caribbean nations. Faced with serious accusations about his nation's military actions into Ecuador a few days before the meeting in question, Uribe engaged the group through two extended statements where he defended his government's actions. In these two segments of discourse Uribe changed his tone; it is this change that the present study attempts to describe in terms of modification to the effects of his discourse on the relationship between himself and the other interlocutors. To this end, an analysis is done classifying Uribe's utterances as polite, per Brown and Levinson's politeness model, and impolite, per Culpeper's impoliteness model. Additionally, Spencer Oatey's model of rapport management is used to classify Uribe's utterances according to their effect on the components of rapport. These classifications are examined alongside an analysis of factors related to rapport management such as frame, purpose of the exchange, and participants, for the purpose of understanding how these many factors work together to generate a changed effect to rapport. Of greatest significance in this study is the relationship between (im)politeness strategies and components of rapport. This dynamic provided an interesting way of examining (im)politeness in a new context, one that factored-in the effects of (im)politeness to the relationship between interlocutors. The study, as described above, showed that Uribe's change in tone was indeed a change to approach to rapport management characterized by an initial focus on the transactional and relational goals rapport component in the first of two segments, that then changed in the second part to a focus on face and association rights.
ContributorsBambaren, Anamaria (Author) / García Fernandez, Carmen (Thesis advisor) / Cerron-Palomino, Alvaro (Committee member) / Adams, Karen L. (Committee member) / Arizona State University (Publisher)
Created2011
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Description
Although pragmatic analyses based on empirical data have been conducted throughout most of the Spanish-speaking world, Central America remains the most underrepresented region. This study examines the pragmatic strategies used by female Spanish speakers of Nicaragua and Panama in an advice-giving context. The data consists of eighteen role-plays recorded in

Although pragmatic analyses based on empirical data have been conducted throughout most of the Spanish-speaking world, Central America remains the most underrepresented region. This study examines the pragmatic strategies used by female Spanish speakers of Nicaragua and Panama in an advice-giving context. The data consists of eighteen role-plays recorded in Masaya, Nicaragua and Panama City, Panama in June and July of 2011. In the role-play situation, the interlocutor (fixed-role) requests advice from the participant, her best friend, regarding a serious issue in her marriage. The participant's advice-giving strategies are classified according to a categorization adapted from Blum-Kulka's request strategy taxonomy. This allows for a statistical analysis of how these strategies correspond to the three elements of Spencer Oatey's rapport management approach: behavioral expectations, face sensitivities and interactional wants. The results indicate strong similarities between participants from Nicaragua and Panama, both electing to respect all components of the association principle and to violate the equity principle, especially its autonomy control component. These results suggest that, at least in this advice-giving context between intimates, both Nicaraguan and Panamanian Spanish speakers prefer to impose their opinions and suggestions rather than respect the person's right to be treated fairly (i.e. equity principle) as well as to maintain a rapport-enhancing orientation rather than preserve their right to associate with others (i.e. association principle). The results of the pragmatic analysis show similarities with other research on directives in the Spanish-speaking world, including empirical studies in the Dominican Republic, Cuba, Venezuela and Spain. Specifically, these cultures are all associated with direct strategies and less mitigation, positive politeness, conventional indirectness and high involvement.
ContributorsPlatz, Ryan (Author) / García, Carmen (Thesis advisor) / Cerron-Palomino, Alvaro (Committee member) / Lafford, Barbara (Committee member) / Arizona State University (Publisher)
Created2012
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Description
In the study of politeness in Spanish there are some speech acts that have received more attention, such as requests, apologies, invitations and negotiations. In the case of the of congratulation, there is only one published work by García about congratulation by Peruvian Spanish-speakers. This thesis is a first approximation

In the study of politeness in Spanish there are some speech acts that have received more attention, such as requests, apologies, invitations and negotiations. In the case of the of congratulation, there is only one published work by García about congratulation by Peruvian Spanish-speakers. This thesis is a first approximation to the study of realization of the speech act of congratulation in Colombian Spanish. The Brown and Levinson model is used for the study of preferences in the strategies of politeness, and the Scollon and Scollon model for the notion of deferential and solidarity politeness. The Blum Kulka et al. model is used for the classification of the categories of principal head acts and supportive moves in the speech acts of congratulation. The following results were found in answer to the basic hypothesis of the research: The Colombians in this sample have positive politeness when giving congratulations and manifest it with such solidarity strategies as pride and approval, expressions of gratitude and support, and they also give the congratulation in an explicit manner. To a lesser degree they request information and make direct criticism. The data analysis shows a 95% certainty in the differences found between men and women. Nevertheless, the differences between younger and older people or between young women and young men are not statistically significant and only show tendencies. In order to corroborate the finding of this research, it is necessary to have a larger sample in terms of the educational level of the participants. Also, the sample should be broader in terms of gender and age, so as to verify if the difference between younger and older people continues being a tendency or if there is a statistically significant difference. To generalize the term Colombian, other regions of the country should be included, especially the contrast between the Andean, Coastal, and Plains regions which are culturally different within the country.
ContributorsVélez Trujillo, Victoria Eugenia (Author) / García Fernandez, Carmen (Thesis advisor) / Cerron-Palomino, Alvaro (Committee member) / Elorrieta, Jabier (Committee member) / Arizona State University (Publisher)
Created2011
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Description
With the fast pace of globalization and the rise of encounters in digital spaces, CALL scholars have become increasingly interested in how digital tools mediate intercultural encounters. However, despite their evident success in connecting students from around the world, current online intercultural exchanges continue to present problems such a promotion

With the fast pace of globalization and the rise of encounters in digital spaces, CALL scholars have become increasingly interested in how digital tools mediate intercultural encounters. However, despite their evident success in connecting students from around the world, current online intercultural exchanges continue to present problems such a promotion of positive experiences over deep intercultural learning and lack of real-life value (O’ Dowd, 2018). In addition, digitally-mediated intercultural learning research is based on the same theoretical approaches to learning that guide CALL research (Firth & Wagner, 1997; Lafford, 2017). Although such frameworks are successful in allowing researchers to conceive of digital tools as mediators for human interaction, they have yet to embrace the potential of digital artifacts themselves as intercultural interlocutors. Aiming to address this gap in the research, this investigation used Atkinson’s (2010, 2014) sociocognitive approach to language learning to understand the role that digital tools have in intercultural learning. Also integrating Dervin’s (2011) liquid approach to interculturality—which focuses on understanding intercultural learning as a co-constructed process—the research questions that guided this investigation asked: (a) does film annotation mediate intercultural learning? and, (b) in what ways does film annotation mediate intercultural learning? In answering these questions, the study looked at the intercultural learning process of five advanced learners of Spanish, as they interacted with annotated film clips, and engaged in peer discussion around the themes of colonialism and coloniality presented in the film clips. Data were collected through pre and post-tests, video recordings of peer discussions, and screen recordings of participants’ interaction with the annotated film clips. Findings showed that film annotation allowed participants to notice, retrieve and take notes on important cultural information, which they later incorporated in discussion with peers. Based on this evidence, and aligned with the aforementioned theoretical frameworks, this investigation poses that intercultural learning is a fluid, iterative process. The study also suggests that digital artifacts—as well as human interlocutors—play an important role in enabling learning processes, therefore, the role of such artifacts should be studied more in depth.
ContributorsOcando Finol, Maria Virginia (Author) / Lafford, Barbara (Thesis advisor) / Cuya Gavilano, Lorena (Thesis advisor) / Smith, David B. (Committee member) / Cerron-Palomino, Alvaro (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Drawing on previous empirical works in the field of Intercultural Competence (ICC) and telecollaboration (Chun, 2011; Elola & Oskoz, 2008; Furstenberg, 2004; Schulz, 2007), this study investigates how a completion of Cultura Project tasks in L1 and L2 helped to determine students' cultural values and behaviors, find out how their

Drawing on previous empirical works in the field of Intercultural Competence (ICC) and telecollaboration (Chun, 2011; Elola & Oskoz, 2008; Furstenberg, 2004; Schulz, 2007), this study investigates how a completion of Cultura Project tasks in L1 and L2 helped to determine students' cultural values and behaviors, find out how their mental lexicons are structured, and assess a state of their critical cultural awareness. The theoretical framework for this study is based on Byram's (1997) work on ICC. As a part of their course work, Spanish language learners from a lower-division class participate in three Cultura Project tasks and provided their comments afterwards. The findings revealed cultural values and believes of the participants, as well as the organization of their mental lexicons. Moreover, the findings illustrated how the level of critical cultural awareness, as one of the components of ICC, could be assessed using the rubrics developed based on Byram's (1997) work on ICC and Bloom's (1990) revised taxonomy of learning skills. The results of the study contributed to the field of SLA on what is known about the roles of culturally-based questionnaires in critical cultural awareness assessment and the structure of mental lexicons of L2 learners.
ContributorsVaskivska, Tetiana (Author) / Lafford, Barbara A. (Thesis advisor) / Cerron-Palomino, Alvaro (Committee member) / González-López, Verónica (Committee member) / Arizona State University (Publisher)
Created2015