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The emergence of social media in concert with improved camera and cell phone technologies has helped usher in an age of unprecedented visual communication which has radically changed the tourism industry worldwide. Serving as an important pillar of tourism and leisure studies, the concept of the tourist gaze has been

The emergence of social media in concert with improved camera and cell phone technologies has helped usher in an age of unprecedented visual communication which has radically changed the tourism industry worldwide. Serving as an important pillar of tourism and leisure studies, the concept of the tourist gaze has been left relatively unexamined within the context of this new visual world and more specifically image based social media. This phenomenological inquiry sought to explore how image based social media impacts the concept of the tourist gaze and furthermore to discover how the democratization of the gaze in concert with specific features of image based social media applications impacts the hermeneutic circle of the tourist gaze. This in-depth analysis of the user experience within the context of travel consisted of 19 semi-structured photo elicitation interviews and incorporated 57 participant generated photos. Six salient themes emerged from the study of this phenomenon; 1) sphere of influence, 2) exchange of information, 3) connections manifested, 4) impression management and content curation, 5) replicated travel photography, and 6) expectations. Analysis of these themes in conjunction with examples from the lived user experience demonstrate that the tourist gaze is being accelerated and expanded by image based social media in a rapid manner. Furthermore, democratization of the gaze as enabled by technological developments and specialized social media platforms is actively shifting the power role away from a small number of mass media influencers towards a larger number of branded individuals and social media influencers. Results of this inquiry support the theoretical assertions that the tourist gaze adapts to social and technological developments and demonstrates that the concept of the tourist gaze is increasingly important within tourism studies. Practical implications regarding the prevalence of real-time information, site visitation, and “taking only pictures” as sustainable touristic behavior are discussed.
ContributorsCampbell, Brenda Jean (Author) / Nyaupane, Gyan (Thesis advisor) / Lee, Woojin (Committee member) / Stone, Lesego (Committee member) / Arizona State University (Publisher)
Created2018
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Description
After many decades of promoting sustainable tourism and development, the world faces the pressing issue of overtourism. Overtourism is viewed as the condition where the growth of visitor volume puts destinations’ capacity under pressure resulting in many negative impacts on the environment, economy, culture, and society. It causes many community

After many decades of promoting sustainable tourism and development, the world faces the pressing issue of overtourism. Overtourism is viewed as the condition where the growth of visitor volume puts destinations’ capacity under pressure resulting in many negative impacts on the environment, economy, culture, and society. It causes many community residents to resent tourism development. Visitors are concerned about their travel experience in overcrowded places. Understanding overtourism is necessary for destination management. This dissertation includes three studies to: 1) review the phenomenon of overtourism; 2) examine the perceptions of local residents and test the relationship between their satisfaction with quality of life and level of support for tourism development in overtourism context; and 3) examine the management of stakeholder involvement in an evidence-based sustainable tourism plan that aims to address overtourism. Different research methods are employed in the three studies of the dissertation: a conceptual paper based on literature review; a concurrent triangulation approach using both quantitative and qualitative data collected from a survey with host community; and a case study involving analysis of documents related to a sustainable tourism plan and in-depth interviews with key informants who were involved in developing the plan. Several theoretical or conceptual frameworks are used to guide research, including those that consider the relationship between residents’ satisfaction with QOL and their support for tourism development, crowding theory, stress coping framework, place attachment, and a multi-stakeholder involvement management framework. Sedona, a destination that is concerned about overtourism, was chosen to be the research site for two of the studies. Study 1 reveals the complexity of overtourism and pinpoints important aspects and details (e.g., causes, impacts) that need to be considered while solving overtourism. Study 2 investigates impacts of overtourism on the quality of life of the host community and identifies different ways residents cope with the crowding condition. Residents’ support for tourism development is influenced by their satisfaction with quality of life and possibly by their attachment to destination. Study 3 documents a comprehensive mechanism to manage stakeholder involvement and utilization of evidence in a sustainable tourism plan. Findings are helpful for destination management.
ContributorsPham, Kim (Author) / Andereck, Kathleen (Thesis advisor) / Vogt, Christine (Thesis advisor) / Nyaupane, Gyan (Committee member) / Morgan, Mark (Committee member) / Arizona State University (Publisher)
Created2023
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Description
Small island developing states (SIDS) are on the very frontlines of climate change (UNDP, 2017). Increasing attention on the unique social, economic, and environmental vulnerabilities SIDS face has led to the discussion of the overall resilience of this population. Specifically, post-disaster studies of resilience carried out on SIDS have pointed

Small island developing states (SIDS) are on the very frontlines of climate change (UNDP, 2017). Increasing attention on the unique social, economic, and environmental vulnerabilities SIDS face has led to the discussion of the overall resilience of this population. Specifically, post-disaster studies of resilience carried out on SIDS have pointed to social resilience and education as two primary indicators of the overall resilience of these vulnerable communities (Aldrich, 2012; Muttarak & Lutz, 2014); yet social aspects of resilience related to SIDS have been underexplored, in comparison to ecological and economic themes (Berkes & Ross, 2013). Thus, the purpose of this qualitative study was to explore the personal and professional lived-natural disaster experiences of SIDS residents who are educators in order to understand their role in building social resilience within their community. In-depth interviews were conducted with educators employed at public and private schools in the United States Virgin Islands. The findings indicate that residents who are educators conceptualized resilience according to the following themes and sub-themes: (1) Social Process which involves Social Recovery and Community Alliances to ‘bounce back’ to an undefined level of normalcy and (2) Embodied Identity which was described in terms of Community Personifications of resilience as a trait in general citizens and educators. Participants identified internal and external resources as influential in how residents responded to natural disasters, by so doing, significantly contributing to positive post-disaster outcomes; these resources are referred to in the literature as protective factors (Rutter, 1985). The findings also demonstrate that educators had both a personal and professional responsibility to help their community contend with disasters, and this outcome is best explicated through the concept of protective factors. The research findings are significant because they: (1) contribute to the limited body of literature on social resilience in small island developing states, (2) demonstrate the importance of subjective perspectives in the development of disaster preparedness and management strategies for climate-vulnerable island populations, and (3) indicate a need for future research to use terminology which acknowledges the many ways in which disaster-prone communities have historically demonstrated and/or embodied resilience.
ContributorsEdmeade, Jendayi (Author) / Buzinde, Christine (Thesis advisor) / Nyaupane, Gyan (Committee member) / Gonzales, Angela (Committee member) / Manuel-Navarrete, David (Committee member) / Arizona State University (Publisher)
Created2020
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Description
Corporate social responsibility (CSR) has been lauded as a sustainable framework through which corporations can contribute to society. However, in the wake of global social justice movements, society demands that corporations take a stance on social ills to contribute to a just society. The concept of corporate social justice (CSJ)

Corporate social responsibility (CSR) has been lauded as a sustainable framework through which corporations can contribute to society. However, in the wake of global social justice movements, society demands that corporations take a stance on social ills to contribute to a just society. The concept of corporate social justice (CSJ) has been introduced to frame such endeavors, although it has yet to be extensively applied to the tourism industry. Drawing on the conceptual framework of corporate social justice, this study explores how CSJ principles, including accountability, transparency, impact, and sustainability, inform the business operations of eco-rated tourism enterprises in Maasai Mara, Kenya. Ecotourism Kenya, the eco-rating agency, has guidelines for eco-rated facilities on community engagement and development that require these businesses to commit to: investing in people; implementing empowerment programs for local populations; and supporting community economic linkages. The study adopted a case study research design using Maasai Mara in Kenya as a site of inquiry. Guided by a constructivist epistemological lens, data was collected through semi-structured interviews with management officials operating the eco-rated tourism businesses and Maasai community members residing in the vicinity. Purposive sampling was used to select participants from eco-rated tourism businesses, whereas a combination of snowball and convenience sampling techniques was utilized in selecting key informants from the Maasai community. Accordingly, twelve participants from eco-rated businesses and eighteen Maasai community participants took part in this study. The findings indicated that eco-rated tourism businesses in Maasai Mara engaged with the tenets of CSJ, albeit in predominantly business-focused ways. Further findings also revealed other factors that seemed to influence the local community’s appreciation of the community empowerment initiatives by eco-rated businesses. These factors included: human-wildlife conflict, corrupt reserve land dealings, and exploitation of Maasai trade by some local tourism actors. Based on the findings, this study recommends that eco-rated tourism businesses in Maasai Mara enhance their engagement with the tenets of CSJ to reflect community-centered initiatives. Moreover, a keen reassessment of multi-stakeholder influences on the Maasai community’s full appreciation of benefits from eco-rated tourism businesses should be undertaken to propel further implementation of action-oriented solutions for the community.
ContributorsChepkwony, Mercy (Author) / Buzinde, Christine N (Thesis advisor) / Bricker, Kelly S (Committee member) / Nyaupane, Gyan (Committee member) / Arizona State University (Publisher)
Created2023
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Description
Balancing conservation goals and needs of local residents is always challenging. While some believe protected areas are a safe paradise for wildlife, others suggest that it is shortsighted to ignore the social and economic challenges faced by people who live adjacent to protected areas when addressing conservation objectives. This dissertation

Balancing conservation goals and needs of local residents is always challenging. While some believe protected areas are a safe paradise for wildlife, others suggest that it is shortsighted to ignore the social and economic challenges faced by people who live adjacent to protected areas when addressing conservation objectives. This dissertation explores the link between biodiversity conservation and environmental education programs (EEPs) administered to residents of buffer zones adjacent to three protected areas in the Terai Arc Landscape, Nepal. Using surveys and interviews, this study examined 1) the influence of EEPs on attitudes of local people toward biodiversity conservation; 2) the influence of EEPs on conservation behavior; 3) the responses toward biodiversity conservation of local people residing in buffer zones who have received different levels of EEPs; and 4) the effect of EEPs on wildlife populations within adjacent protected areas. Local people who had participated in EEPs and attended school were more likely to express a positive attitude toward conservation goals than participants who had not participated in EEPs or had the opportunity to attend school. Participation in EEPs and level of education favored expressed behavior toward conservation goals, such as making contributions for conservation or supporting anti-poaching patrols. However, EEP participants and non-participants were equally likely to engage in activities that were at odds with positive conservation behavior, such as collecting fuel wood or killing wildlife to protect their farm or feed their families. A direct comparison of EEPs given by schools versus non-government organizations showed that EEPs were largely ineffective in promoting positive conservation attitudes and behaviors. Despite heavy poaching of charismatic species such as the greater one-horned rhinoceros or tiger over past decades, Nepal recently celebrated ‘zero poaching years’ in 2011 and 2013, largely due to increased anti-poaching enforcement. The relationship between EEPs and the decline in poaching is unclear, although local officials all claimed that EEPs played an important role. These results indicate that current administration of EEPs in Terai buffer zone communities is inadequate, while also providing evidence that properly administrated EEPs may become a valuable investment for these protected areas to achieve long-term success.
ContributorsShrestha, Samridhi (Author) / Smith, Andrew T. (Thesis advisor) / Minteer, Ben (Committee member) / Pearson, David (Committee member) / Nyaupane, Gyan (Committee member) / Budruk, Megha (Committee member) / Arizona State University (Publisher)
Created2015