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More than half of the students who start this year at a community college will not return to the same institution the following year. This persistent problem negatively impacts students, institutions, and society at-large. However, institutions that experience greater success in retaining students place academic advising initiatives at the core

More than half of the students who start this year at a community college will not return to the same institution the following year. This persistent problem negatively impacts students, institutions, and society at-large. However, institutions that experience greater success in retaining students place academic advising initiatives at the core of their retention efforts. The Appreciative Advising Model (AAM) may be uniquely suited to promoting student persistence because the AAM engages a student in long-term planning, showing how their current and future academic efforts can be aligned to achieve their goals. Employing the AAM, advisors use open-ended questions to uncover a students’ dreams, and then co-construct, with the student, a set of systematic goals uniquely tailored to help the student reach their dreams. As part of this study, the AAM was implemented as an innovation at a community college advising center. Guided by a framework that includes theories of social constructivism, positive psychology, and appreciative inquiry, this qualitative action research study employed semi-structured interviews and focus groups with students and advisors to explore their perceptions and experiences related to the AAM as a potential tool to enhance community college retention. The goal of this study was to chronicle the implementation of a new advising model for a community college—the AAM—study the perceptions and experiences related to the new model, and to assess the model’s influence on a student’s likelihood of persisting at their community college. This work increases the understanding of the AAM in a community college setting and results may have implications for community colleges, advising centers, and retention efforts.
ContributorsDisrude, Jim (Author) / Sampson, Carrie (Thesis advisor) / Coronella, Tami (Committee member) / John, Beth (Committee member) / Arizona State University (Publisher)
Created2021
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Description
Data use in higher education continues to increase as college and university leaders aim to meet accreditor and governmental expectations to use data to improve student outcomes. However, the steady increase in data use over the past decades has not been accompanied by an increase in employee data literacy in

Data use in higher education continues to increase as college and university leaders aim to meet accreditor and governmental expectations to use data to improve student outcomes. However, the steady increase in data use over the past decades has not been accompanied by an increase in employee data literacy in order for employees to use the data effectively. Further, inequitable student outcomes continue to persist in higher education, and more specifically at two-year community colleges, as potentially exacerbated by a lack of employee equity-mindedness. These concurrent problems—inadequate employee data literacy and persistent inequitable student outcomes—provide an opportunity to address both with one intervention. In this critical race, mixed-methods, action research study, I piloted an online professional development course, aimed at community college employees with the purpose to build data literacy and equity-mindedness. I used Bandura’s (1989) Social Cognitive Theory as a guiding theoretical framework paired with a quasi-experimental, delayed-start research design to study the effectiveness of the course in building employee data literacy and equity-mindedness, in addition to better understanding the impacts of environmental factors (i.e., organizational culture) on the implementation of the course. Using pre- and post-intervention surveys, pre- and post-intervention knowledge assessments, and post-intervention participant interviews, I determined that the professional development course contributed to improvements in employee data literacy and equity-mindedness. In particular, the course helped increase employee self-efficacy for data use, increased employee knowledge of data use and equity-mindedness, and increased employee intent to use data in the future. I also found that the organization’s culture related to data and equity to be complex and evolving, both hindering and facilitating data use, in general, and data use specifically, to address inequitable student outcomes.
ContributorsMitchell, Dennis Shane (Author) / Beardsley, Audrey (Thesis advisor) / Ott, Molly (Committee member) / Jacobsen, Craig (Committee member) / Arizona State University (Publisher)
Created2022