Matching Items (3)
Description
This qualitative study examines the major changes in relationship closeness of married couples when one spouse acquires a vision disability. Turning Points analysis and Retrospective Interview Technique (RIT) were utilized which required participants to plot their relational journey on a graph after the onset of the disability. A sample of 32 participants generating 100 unique turning points and 32 RIT graphs lent in-depth insight into the less explored area of the impact of a visual disability on marital relationships. A constant comparison method employed for the analysis of these turning points revealed six major categories, which include Change in Relational Dynamics, Realization of the Disability, Regaining Normality in Life, Resilience, Reactions to Assistance, and Dealing with the Disability. These turning points differ in terms of their positive or negative impact on the relational closeness between partners. In addition, the 32 individual RIT graphs were also analyzed and were grouped into four categories based on visual similarity, which include Erratic Relational Restoration, Erratic Relational Increase, Consistent Closeness and Gradual Relational Increase. Results provide theoretical contributions to disability and marriage literature. Implications for the application of turning points to the study of post-disability marital relationships are also discussed, and research directions identified.
ContributorsBhagchandani, Bhoomika (Author) / Kassing, Jeffrey W. (Thesis advisor) / Kelley, Douglas L. (Committee member) / Fisher, Carla L. (Committee member) / Li, Baoxin (Committee member) / Arizona State University (Publisher)
Created2014
Description
ABSTRACT This study explored the functions of dialogue in emerging adults' moral turning points. Through purposive sampling, the researcher interviewed 10 emerging adults between 25 and 30 years old about experiences of turning point conversations during the years of 18 and 25. This study employed constant comparative and grounded theory methodologies to analyze messages reported in memorable conversations during this period. Results indicated that dialogue functioned to educate, disturb, and maintain emerging adults' moral perception during this period of moral reorientation. Subcategories under each included dialogue that functioned to explain, invite, warn, direct or instruct, challenge, persuade, agitate, expose, inquire, legitimize, co-reflect, redefine, and affirm or reinforce. This report cites passages from interview data to highlight how dialogic themes informed or shaped changes in moral perception. In each participant's self-reported turning point conversations there was an admixture of dialogic functions at work. Notably, participants' experience of moral turning (degree and trajectory) varied despite there being similarity in intended functions of dialogue.
ContributorsDanaher, Joshua (Author) / Waldron, Vincent R. (Thesis advisor) / Ramsey, Ramsey E (Committee member) / Kelley, Douglas L. (Committee member) / Arizona State University (Publisher)
Created2010
Description
When consumers find that something critically out of the ordinary has occurred, they direct attention to evaluate such a critical incident more closely. The results of this evaluation may put consumers on a switching path or it might lead them to engage in unfavorable behaviors from the perspective of the organization, such as engaging in negative word-or-mouth online. The negative consequences of some product (goods or services) failures go beyond simple product attribute defects, leading customers to terminate the relationship with the organization. This dissertation, which is composed of three essays, investigates how consumers engage in negative word-of-mouth on social media channels in response to their various product failures and explores an important relationship event of betrayal, which can be triggered by certain product failures. It investigates how betrayal is perceived by customers and influences a range of their behaviors across business-to-consumer and business-to-business contexts.
ContributorsChung, Myunghun Myunghun (Author) / Bolton, Ruth N (Thesis advisor) / Mandel, Naomi (Committee member) / Kim, Sunghoon (Committee member) / Arizona State University (Publisher)
Created2019