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Description
Effective collection and dissemination of project information, including best practices, help increase the likelihood of project performance and are vital to organizations in the architecture-engineering-construction (AEC) industry. Best practices can help improve project performance, yet these practices are not universally implemented and used in the industry, due to the following:

Effective collection and dissemination of project information, including best practices, help increase the likelihood of project performance and are vital to organizations in the architecture-engineering-construction (AEC) industry. Best practices can help improve project performance, yet these practices are not universally implemented and used in the industry, due to the following: 1) not all practices are applicable to every project or organization, 2) knowledge lost in organizational turnover which leads to inconsistent collection and implementation of best practices and 3) the lack of standardized processes for best practice management in an organization.

This research, sponsored by National Academy of Construction, the Construction Industry Institute and Arizona State University, used structured interviews, a Delphi study and focus groups to explore: 1) potential benefit and industry interest in an open repository of best practices and 2) important elements of a framework/model that guides the creation, management and sustainment of an open repository of best practices.

This dissertation presents findings specifically exploring the term "Practices for Excellence", its definition, elements that hinder implementation, the potential value of an open online repository for such practices and a model to develop an open repository.
ContributorsBosfield, Roberta Patrice (Author) / Gibson, Edd (Thesis advisor) / Chester, Mikhail (Committee member) / Parrish, Kristen (Committee member) / Sullivan, Kenneth (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Due to the environmental necessity, solar panel technology continues to be developed and is appropriate for residences. Solar installers have developed financially accessible options for installing solar, primarily through leasing. The Arizona residential solar module industry has grown and is competitive. Four solar installers, SolarCity, Sunrun, SunPower, and Sungevity, are

Due to the environmental necessity, solar panel technology continues to be developed and is appropriate for residences. Solar installers have developed financially accessible options for installing solar, primarily through leasing. The Arizona residential solar module industry has grown and is competitive. Four solar installers, SolarCity, Sunrun, SunPower, and Sungevity, are leaders in the industry nationally and statewide and possess many effective marketing strategies along with some opportunities for improvement. SolarCity offers financing options and is full-service. It is the largest residential solar company that others tend to emulate. Sunrun is more unconventional but has a president who has helped its marketing with her appearances. SunPower runs a network of local solar dealers and takes a hands-off approach to the process. Sungevity has the potential to learn from these installers and can enhance its brand even further. It can focus on targeting young, new homeowners and can follow Apple's style of clean and concise materials. By emphasizing customer service, using guerilla marketing techniques, and following Cialdini's theories on persuasion and influence, Sungevity can be the leader in the Arizona residential solar module industry.
ContributorsMagerman, Hayley (Author) / Parrish, Kristen (Committee member) / Barrett, The Honors College (Contributor)
Created2013-12
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Description
Project teams expend substantial effort to develop scope definition during the front end planning phase of large, complex projects, but oftentimes neglect to sufficiently plan for small projects. An industry survey administered by the author showed that small projects make up 70-90 percent (by count) of all projects in the

Project teams expend substantial effort to develop scope definition during the front end planning phase of large, complex projects, but oftentimes neglect to sufficiently plan for small projects. An industry survey administered by the author showed that small projects make up 70-90 percent (by count) of all projects in the industrial construction sector, the planning of these project varies greatly, and that a consistent definition of “small industrial project” did not exist. This dissertation summarizes the motivations and efforts to develop a non-proprietary front end planning tool specifically for small industrial projects, namely the Project Definition Rating Index (PDRI) for Small Industrial Projects. The author was a member of Construction Industry Institute (CII) Research Team 314, who was tasked with developing the tool in May of 2013. The author, together with the research team, reviewed, scrutinized and adapted an existing industrial-focused FEP tool, the PDRI for Industrial Projects, and other resources to develop a set of 41 specific elements relevant to the planning of small industrial projects. The author supported the facilitation of five separate industry workshops where 65 industry professionals evaluated the element descriptions, and provided element prioritization data that was statistically analyzed and used to develop a weighted score sheet that corresponds to the element descriptions. The tool was tested on 54 completed and in-progress projects, the author’s analysis of which showed that small industrial projects with greater scope definition (based on the tool’s scoring scheme) outperformed projects with lesser scope definition regarding cost performance, schedule performance, change performance, financial performance, and customer satisfaction. Moreover, the author found that users of the tool on in-progress projects overwhelmingly agreed that the tool added value to their projects in a timeframe and manner consistent with their needs, and that they would continue using the tool in the future. The author also developed an index-based selection guide to aid PDRI users in choosing the appropriate tool for use on an industrial project based on distinguishing project size with indicators of project complexity. The final results of the author’s research provide several contributions to the front end planning, small projects, and project complexity bodies of knowledge.
ContributorsCollins, Wesley A (Author) / Parrish, Kristen (Thesis advisor) / Gibson, Jr., G. Edward (Committee member) / El Asmar, Mounir (Committee member) / Arizona State University (Publisher)
Created2015