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Description
Every year, potential graduate students hunt through websites and promotional materials searching for the perfect program to fit their needs. The search requires time and patience, especially for those future scholars who seek a doctoral program in Education Policy Studies (EPS) with a focus on interacting with the policymaking process.

Every year, potential graduate students hunt through websites and promotional materials searching for the perfect program to fit their needs. The search requires time and patience, especially for those future scholars who seek a doctoral program in Education Policy Studies (EPS) with a focus on interacting with the policymaking process. The primary objective of this project was to explore the promotional materials of EPS doctoral programs in order to better understand how these programs promote formalized training for students to engage with education policy and the policymaking process. I selected the top 10 EPS programs in the nation along with my own institution (Arizona State University) as the sample for this study. By reviewing their websites, I found that programs provide a comparable training description for similar careers as well as upholding similar goals in the subfield of EPS. Ultimately, the program materials revealed that while these programs advertise significant formalized training in research methods and scholarly pursuits, opportunities to actively engage with policymaking were missing from the materials. Instead, it is more likely that such opportunities occur in informal settings such as apprenticeships and working at research centers. This study provides a detailed discussion of how programs promote training opportunities to students, the types of careers that programs claim to prepare students for, and the important role that faculty projects and additional resources play in the student experience related to engagement with policy and the policymaking process.
ContributorsLong-Genovese, Stacey (Author) / Garcia, David R. (Thesis advisor) / Ott, Molly (Committee member) / Hinchey, Patricia (Committee member) / Arizona State University (Publisher)
Created2014
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Description
The three essays in this dissertation each examine how aspects of contemporary administrative structure within American research universities affect faculty outcomes. Specific aspects of administrative structure tested in this dissertation include the introduction of new administrative roles, administrative intensity (i.e. relative size of university administration), and competing roles between faculty,

The three essays in this dissertation each examine how aspects of contemporary administrative structure within American research universities affect faculty outcomes. Specific aspects of administrative structure tested in this dissertation include the introduction of new administrative roles, administrative intensity (i.e. relative size of university administration), and competing roles between faculty, administrators, and staff. Using quantitative statistical methods these aspects of administrative structure are tested for their effects on academic grant productivity, faculty job stress, and faculty job satisfaction. Administrative datasets and large scale national surveys make up the data for these studies and quantitative statistical methods confirm most of the hypothesized relationships.

In the first essay, findings from statistical modeling using instrumental variables suggest that academic researchers who receive administrative support for grant writing and management obtain fewer grants and have a lower success rate. However, the findings also suggest that the grants these researchers do receive are much larger in terms of dollars. The results indicate that administrative support is particularly beneficial in academic grant situations of high-risk, high-reward. In the second essay, ordered logit models reveal a statistically significant and stronger relationship between staff intensity (i.e., the ratio of faculty to staff workers) and faculty stress than the relationship between executive intensity (i.e., the ratio faculty to executive and managerial workers) and faculty job stress. These findings confirm theory that the work of faculty is more loosely coupled with the work of executives than it is with staff workers. A possible explanation is the increase in administrative work faculty must take on as there are fewer staff workers to take on administrative tasks. And finally, in the third essay results from multi-level modeling confirm that both role clarity and institutional support positively affect both a global measure of faculty job satisfaction and faculty satisfaction with how their work time is allocated. Understanding the effects that administrative structure has on faculty outcomes will aid universities as faculty administrative burdens ebb and flow in reaction to macro trends in higher education, such as unbundling of faculty roles, unbundling of services, neoliberalism, liberal arts decline, and administrative bloat.
ContributorsTaggart, Gabel (Author) / Welch, Eric (Thesis advisor) / Bozeman, Barry (Committee member) / Ott, Molly (Committee member) / Stritch, Justin (Committee member) / Arizona State University (Publisher)
Created2017
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Description
Promoting student engagement is a critical performance indicator for undergraduate success and is, therefore, a priority for academic institutions as they seek to improve teaching and learning practices (Meyer, 2014). Educators need to improve their instructional pedagogy by developing unique methods for engaging students with educational opportunities. Instructors who facilitate

Promoting student engagement is a critical performance indicator for undergraduate success and is, therefore, a priority for academic institutions as they seek to improve teaching and learning practices (Meyer, 2014). Educators need to improve their instructional pedagogy by developing unique methods for engaging students with educational opportunities. Instructors who facilitate courses online face an even greater challenge in engaging students. A virtual learning community is a potential solution for improving online engagement.

This mixed methods action research dissertation explores the implementation of an online learning community and how it influences the engagement of students in distance learning environments. The primary research question guiding this inquiry is: How and to what extent does the implementation of an online learning community influence undergraduate student engagement in online courses? A sequential triangulation design was used to analyze data collected from surveys and responses collected from study participants during a synchronous online focus group. The analysis of the results of the study provide interesting insight into the online engagement of students. Key findings from the study are: 1) the inclusion of diverse perspectives is important for students and they value having opportunities to share their knowledge with peers; 2) an online learning community is beneficial for student engagement and this type of model is one they would participate in the future; 3) students experience a disconnect with peers when engagement opportunities in online discussion platforms feel insincere.
ContributorsSneed, Obiageli (Author) / Ott, Molly (Thesis advisor) / Crawford, Steven (Committee member) / Magruder, Olysha (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Higher education enrollment and degree attainment rates have increased in the U.S. Yet higher education has remained inaccessible to many. Low- and middle-income students and students from particular racial and ethnic backgrounds enroll and attain degrees at lower rates than their peers. To gain insight into the

Higher education enrollment and degree attainment rates have increased in the U.S. Yet higher education has remained inaccessible to many. Low- and middle-income students and students from particular racial and ethnic backgrounds enroll and attain degrees at lower rates than their peers. To gain insight into the topic of access to higher education, I used social constructionist, critical, and socio-cognitive perspectives to conduct a descriptive, content, and discourse analysis of 1,242 articles about access to higher education published from 1994-2019 in eight influential U.S. newspapers. I also explored the historical and social context in which this coverage was situated. I found that access to higher education was considered an important topic in the articles I analyzed. I also found that while definitions of access to higher education were varied and often intersected, content related to costs and funding of higher education dominated the coverage. In addition, a tension between public and private benefits of access to higher education emerged in the articles I analyzed, as did a tension between public and private costs of access to higher education. These costs and benefits were often misaglined in coverage. The most salient benefit of access to higher education in the majority of articles was a public benefit, which primarily benefits society. However, a private entity or higher education institution was deemed responsible for covering the costs of access to higher education in the majority of articles. This research could be used to promote more nuanced coverage on access to higher education as well as policies, practices, and additional research that addresses the multiplicity of ways in which disparities in access to higher education are created, sustained, and reproduced.
ContributorsLish, Rebecca (Author) / Fischman, Gustavo E. (Thesis advisor) / Bergerson, Amy A. (Committee member) / Ott, Molly (Committee member) / Arizona State University (Publisher)
Created2019
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Description
The purpose of this action research was to study the impact of managers’ roles in improving employee engagement through professional development programs and customized action plans among Merced College Student Services employees. Ultimately, the goal of the intervention was to increase levels of employee engagement among student services professionals

The purpose of this action research was to study the impact of managers’ roles in improving employee engagement through professional development programs and customized action plans among Merced College Student Services employees. Ultimately, the goal of the intervention was to increase levels of employee engagement among student services professionals to better thrive as a unit and for students to receive higher levels of customer service. The study was an action research study using a mixed-methods design. The participants for the qualitative one-on-one interviews were three managers, two classified professionals, and two faculty. The sampling was purposive. For the quantitative data collection, the participants of this action research study included the approximately 132 employees in the Student Services Division at Merced College.

Participants completed a pre-survey measuring their levels of employee engagement based on The Gallup Organization’s 12 dimensions of employee engagement. The survey instrument measured 12 constructs and included 36 total items. Based on the results of the pre-survey, managers within the Student Services Division participated in two professional development workshops on employee engagement. The results of the qualitative data analysis resulted in manager-developed action plans, based on the three lowest constructs from the pre-survey, for each of the departments within the Student Services Division. The customized action plans were implemented over an approximately four-month period. Upon completion of the intervention, participants completed a post-survey to assess the impact of the interventions.

The results indicated that managers who participate in employee engagement professional develop programs are able to effectively develop and implement action plans as employee engagement champions within the workplace. The post-survey scores for participants of this study did not result in improved levels of employee engagement during the four-month intervention cycle. The findings of the action research study will help develop and refine solutions to continue to improve employee engagement within higher education and other organizations.
ContributorsVitelli, Chris (Author) / Ott, Molly (Thesis advisor) / Albert, Louis (Committee member) / Duran, Benjamin (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Civic engagement is often defined as political activism; to be a part of governmental decision making, the practices thereof, and various efforts of participation in voting. However, civic engagement is also known for its role within non-political work, such as community building and development. Because of the former definition many

Civic engagement is often defined as political activism; to be a part of governmental decision making, the practices thereof, and various efforts of participation in voting. However, civic engagement is also known for its role within non-political work, such as community building and development. Because of the former definition many members of our society have a tendency to not embrace the full potential of their community roles. It is always about who is a Republican, who is a Democrat, who looks better, or who has a better name. Now it must be noted that this is not in absolute, not all members of our society work in this thought process, but many still do. If that doesn't come as a surprise to you, then the simplicity of how you can be an engaged member will. As a student attending Arizona State University at the West campus in Phoenix, Arizona, I have chosen to challenge the traditional view of civic engagement and prepare this development plan for the campus community. Having done so, I not only discovered the paths that one can take to be engaged in such matters, but also continued my role as a civil servant.
ContributorsWaldie, Howard William (Author) / Ackroyd, William (Thesis director) / Smith, Sharon (Committee member) / Alvarez Manninen, Bertha (Committee member) / Barrett, The Honors College (Contributor) / School of Social and Behavioral Sciences (Contributor) / School of Humanities, Arts, and Cultural Studies (Contributor)
Created2015-05
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Description
This study uses a sequential, mixed method, action research, quantitative to qualitative research design. The purpose of this study was to develop a useful standardized hiring process at a state medical college that brings clarity to the hiring process and policies. Two conceptual frameworks guided the innovations in this study

This study uses a sequential, mixed method, action research, quantitative to qualitative research design. The purpose of this study was to develop a useful standardized hiring process at a state medical college that brings clarity to the hiring process and policies. Two conceptual frameworks guided the innovations in this study – communities of practice and Kotter’s change theory. To implement a standardized hiring process, a web-based intranet site was created through collaboration between the Academic Affairs and the Human Resources Departments of the medical college. The web-based intranet was built to be a hiring resource directed at training hiring managers and hiring committees. The hiring resource assists the departments hiring by bringing clarity to the hiring process, assisting in creating a standardized process for posting, recruiting, hiring, and on-boarding new employees, and allowing managers quick access to hiring tools.

Three sources provided data for this study: (1) Pre/Post Hiring Manager/Committee Questionnaire, (2) Interviews with key hiring managers, and (3) Google Analytics.

The study found that all participants found the overall hiring resource “useful” and “effective.” All measured components of the hiring resource were also found to be “useful” and “effective.” The site continues to increase in new users and returning users weekly. The hiring resource is used regularly by the college’s Human Resources Department and is sent to all hiring managers when they begin their hiring process and is introduced in “Managing the UA Way” which is a professional development program for new managers at the college. This study shows that web-based resources are a useful and effective instrument for training staff in a medical school context. More research needs to be conducted to measure the full potential of training higher education staff via web-based and online programs. This research project hopes to inspire other higher education institutions to create, measure, and implement training programs for staff.
ContributorsDrane, Daniel, III (Author) / Caterino, Linda C (Thesis advisor) / Ott, Molly (Committee member) / Cunningham, Tara (Committee member) / Arizona State University (Publisher)
Created2017
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Description
First-generation college students are an underrepresented group in terms of study

abroad participation nationally and at Arizona State University (ASU). The ASU and

International Studies Abroad (ISA) Planning Scholars Scholarship Program was

developed to support first-generation college students in their pursuit of study abroad.

This mixed-methods study examined what the specific needs of first-generation

First-generation college students are an underrepresented group in terms of study

abroad participation nationally and at Arizona State University (ASU). The ASU and

International Studies Abroad (ISA) Planning Scholars Scholarship Program was

developed to support first-generation college students in their pursuit of study abroad.

This mixed-methods study examined what the specific needs of first-generation college

students are as they pursue study abroad experiences and what effect the ASU and ISA

Planning Scholars Program had on them. A combination of surveys, semi-structured

interviews, and a photovoice project provided data for the study. Key findings included

that first-generation college students had concerns about finances, finding a study abroad

program that would keep them on track for graduation, making friends while they study

abroad, and traveling abroad alone. The study indicated that the Planning Scholars

program did increase students’ confidence in pursuing study abroad. Additionally, the

theory of First-Generation Strength was developed which suggests that first-generation

college students possess certain strengths and capital that help them overcome a variety

of new obstacles and make them an ideal candidate for study abroad due to their

experiences with having to navigate new contexts, such as going to college,

independently.
ContributorsRausch, Kyle (Author) / Puckett, Kathleen (Thesis advisor) / Lynch, Jacquelyn S (Committee member) / Smith, Sharon (Committee member) / Arizona State University (Publisher)
Created2017
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Description
College completion has become a national priority in the United States. Before students can graduate from a college or university, however, they must survive their first year in higher education. The retention of out-of-state freshmen is a major piece of the larger college student retention puzzle due to recent national

College completion has become a national priority in the United States. Before students can graduate from a college or university, however, they must survive their first year in higher education. The retention of out-of-state freshmen is a major piece of the larger college student retention puzzle due to recent national enrollment trends and the financial implications of out-of-state student enrollment. With public universities nationwide receiving less financial support from state governments, many of these institutions have used a strategy of aggressively recruiting and increasingly enrolling out-of-state students because the higher tuition these students pay can help offset the loss of state funding. Despite the importance of out-of-state students to the national higher education landscape, little research has been conducted on out-of-state student retention.



This study examined the relation between a resource website and the engagement, sense of belonging, homesickness, and retention of out-of-state freshmen at Arizona State University (ASU). Mixed methods of inquiry were utilized; data sources included a pre- and post-intervention student survey, student interviews, student essay artifacts, website utilization records, and university retention reports.

This study demonstrated that freshmen coming to ASU from another state experienced four main challenges related to being an out-of-state student. Those challenges were homesickness, adjusting to living in Arizona, managing finances, and making friends at ASU. Out-of-state students therefore needed extra support for their transition. The study found that an out-of-state student resource website had a positive association with co-curricular engagement and homesickness frequency reduction. Moreover, the site provided useful information on the challenges experienced by out-of-state freshmen. Discussion includes possible explanations for the findings and implications for practice and research.
ContributorsCorrea, Kevin (Author) / Rotheram-Fuller, Erin (Thesis advisor) / Ott, Molly (Committee member) / Blakemore, Arthur (Committee member) / Arizona State University (Publisher)
Created2017
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Description
Very little information is known about the experiences of graduate students with criminal records in higher education. As such, the purpose of this dissertation seeks to understand the various factors that impact graduate students with criminal records experiences in higher education. The overarching purpose is broken down into three individual

Very little information is known about the experiences of graduate students with criminal records in higher education. As such, the purpose of this dissertation seeks to understand the various factors that impact graduate students with criminal records experiences in higher education. The overarching purpose is broken down into three individual research papers. The first research paper uses a thematic analysis to assess the ways Arizona’s four-year public higher education institutions utilize their power, via written policies, to deter, ban, or prohibit college students with criminal records from actively pursuing or participating in academia. Specifically, I provide a robust overview of all the current policies practices that target college students with criminal records in traditional higher education settings. The next two papers draw its attention to how college students with criminal records navigate the academy. Specifically, I seek to understand the experience(s) of living through institutional barriers as a graduate student while possessing a criminal record using Van Manen’s Hermeneutical Phenomenology. In the last paper, I seek to understand the experience(s) of living through criminalized microaggressions as a graduate student while possessing a criminal record using Van Manen’s Hermeneutical Phenomenology. In each of these papers, limitations, implications for research and practice are included for future policy makers, administrators, and scholars.
ContributorsMcTier Jr., Terrence Stephon (Author) / McGuire, Keon M. (Thesis advisor) / Ott, Molly (Thesis advisor) / Koro-Ljungberg, Mirka (Committee member) / Arizona State University (Publisher)
Created2019