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- Creators: Bartlett, Geoffrey
Description
The Balanced Scorecard (BSC) is a strategic planning and management system that causally links actions and subsequent financial and nonfinancial outcomes. The primary goal of the BSC is to motivate actions that are congruent with the organization's long-term strategy. A secondary purpose of the BSC is to facilitate the performance evaluation of managers charged with advancing the corporate strategy. To serve this second purpose the BSC must include a time dimension. Specifically, the strategic plan must recognize time lags between actions taken, lead outcomes (often nonfinancial in nature) and lagged outcomes (usually financial success measures). If an evaluator is not provided with timeline information a subordinate may be evaluated based on inappropriate performance metrics; that is, a subordinate may be held accountable for an outcome beyond the subordinate's time span of control. This study evaluates the effect on performance evaluations and bonus allocations when evaluators are provided (or not provided) with a strategy implementation timeline. This issue has not been previously examined in the literature. This study also examines the moderating effect of experience, management buy-in to the corporate strategy, and affect on performance evaluations and bonus allocations. Results from an experiment conducted with evening MBA students show that inclusion of a strategy implementation timeline leads to more normatively correct performance evaluations, but only for experienced participants. Higher levels of both positive and negative affect were found to result in choice avoidance behavior. Buy-in to the corporate strategy was not found to have an effect.
ContributorsBartlett, Geoffrey (Author) / Reckers, Philip M.J. (Thesis advisor) / Lowe, D. Jordan (Committee member) / Hwang, Yuhchang (Committee member) / Arizona State University (Publisher)
Created2012
Description
With the growth of autonomous vehicles’ prevalence, it is important to understand the relationship between autonomous vehicles and the other drivers around them. More specifically, how does one’s knowledge about autonomous vehicles (AV) affect positive and negative affect towards driving in their presence? Furthermore, how does trust of autonomous vehicles correlate with those emotions? These questions were addressed by conducting a survey to measure participant’s positive affect, negative affect, and trust when driving in the presence of autonomous vehicles. Participants’ were issued a pretest measuring existing knowledge of autonomous vehicles, followed by measures of affect and trust. After completing this pre-test portion of the study, participants were given information about how autonomous vehicles work, and were then presented with a posttest identical to the pretest. The educational intervention had no effect on positive or negative affect, though there was a positive relationship between positive affect and trust and a negative relationship between negative affect and trust. These findings will be used to inform future research endeavors researching trust and autonomous vehicles using a test bed developed at Arizona State University. This test bed allows for researchers to examine the behavior of multiple participants at the same time and include autonomous vehicles in studies.
ContributorsMartin, Sterling (Author) / Cooke, Nancy J. (Thesis advisor) / Chiou, Erin (Committee member) / Gray, Robert (Committee member) / Arizona State University (Publisher)
Created2019