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Factors that Contribute Toward Volunteer Satisfaction and Retention Rate of Alas de Amor: A Collaboration Between Alas de Amor and the C.A.R.E. Program

Description
Alas de Amor is a fairly new organization whose most significant need right now is to grow in numbers and remain growing. This growth is important to the organization because it will allow them to not only treat and see more patients while in Mexico, but it will also benefit…

Alas de Amor is a fairly new organization whose most significant need right now is to grow in numbers and remain growing. This growth is important to the organization because it will allow them to not only treat and see more patients while in Mexico, but it will also benefit the organization in terms of presence in the Phoenix area and general knowledge of the organization. Volunteers are in some ways are unpaid marketing tools because they tell their peers about the experiences they have and encourage those they know to join the cause as well ("Why Involve Volunteers?," n.d.). As demonstrated through prior research on volunteering, volunteer motivations and satisfaction play an important role in retaining volunteers. Thus, the aim of this study was to evaluate the motivations, satisfaction, and likelihood of continuation in volunteering for the individuals who have served as volunteers at Alas de Amor within the past year.
ContributorsFriedland, Juliette Marie (Author) / Gaertner, Bridget (Thesis director) / Dumka, Larry (Committee member) / School of Nutrition and Health Promotion (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
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Assessing the Referral Sources of a Non-Profit Health Clinic: A Collaboration Between the WellCare Foundation and the Community Action Research Experiences Program

Description
The Community Action Research Experiences (CARE) Program collaborated with the WellCare Foundation (WCF) to assess the referral sources of the clinic in order to more effectively reach additional potential patients. Archival data were analyzed from a 19-month period from the medical records of patients. Also, data were collected from interviews…

The Community Action Research Experiences (CARE) Program collaborated with the WellCare Foundation (WCF) to assess the referral sources of the clinic in order to more effectively reach additional potential patients. Archival data were analyzed from a 19-month period from the medical records of patients. Also, data were collected from interviews with the case manager of agencies that were a known referral source of WCF. These case manager interviews were completed over a one-month period. For the archival data part of the project, data were collected from 117 patients. Four representatives from community agencies participated in phone interviews. The results indicated that the most common referral sources were word of mouth, followed by community agency referrals. The results also indicated that WCF appears to have served a unique niche that is not served by other non-profit health clinics. These results led to implications for action and direction for future applied research.
ContributorsEbbing, Brittany Gabrielle (Author) / Spinrad, Tracy (Thesis director) / Dumka, Larry (Committee member) / Brougham, Jennifer (Committee member) / Barrett, The Honors College (Contributor) / T. Denny Sanford School of Social and Family Dynamics (Contributor) / School of Life Sciences (Contributor)
Created2013-05