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- Creators: Arizona State University
- Creators: Kalika, Dale
- Member of: Theses and Dissertations
Description
It is vital for schools to have qualified teachers educating our children. Institutions with teacher preparation programs supply a valuable service to their communities by providing classrooms with devoted professionals who thrive on helping children learn, and the Teachers College, where this study is set, is one such institution. The Teachers College offers two pathways to gain teacher certification: a traditional bachelor’s degree in teaching areas such as elementary, secondary, or special education, as well as master’s degrees in those same teaching areas which offer students with a bachelor’s degree in an area other than teaching, another pathway to teacher certification. Many people who receive their bachelor degrees and then return to college to earn advanced K-12 teacher education degrees are from the millennial generation. The decision to return to college to earn a master’s degree with teacher certification can be a stressful one. Millennial students seeking teacher certification often have fulltime jobs and families, and therefore need the process of returning to school to be quick and efficient. How well these prospective students communicate with the admissions staff at their school of choice will determine if they receive the information needed to complete their applications. The focus of this study is to investigate if a proactive advising text message innovation developed for this study called TextEd, used during the admission process for graduate level, teacher certification programs at the Teachers College, affected applicant communication levels and customer satisfaction through the application process. More specifically, surveys and interviews were conducted with applicants from three teacher certifications programs to determine if TextEd was an effective tool for communication with millennial applicants. Results indicated that applicants’ preferred method of communication was their cell phone, and an increased level of customer satisfaction occurred when using a proactive advising approach with text messaging during the admissions process.
ContributorsO'Malley, Katherine I (Author) / Hermanns, Carl (Thesis advisor) / Caterino, Linda (Committee member) / Fogerty, Glen (Committee member) / Arizona State University (Publisher)
Created2018
Description
This thesis will examine the recruitment process of educated millennials coming from four-year institutions to their first job out of college. When referring to millennials throughout my research, I am specifically focusing on current college graduates in order to better relate to my own experiences as a soon-to-be-graduate seeking a job. I will examine the various recruiting techniques, i.e. channels to connect with graduates, and the hiring and interview process as a whole. This thesis will also discuss the challenges and differences of recruiting millennials versus other generations. It will also discuss the latest trends in college and early talent recruiting. In order to do this, I conducted a number of in-depth interviews with recruiters and hiring managers from various companies that recruit heavily from Arizona State University (ASU), in order to determine what these companies have done to be successful among young college graduates. I aimed to identify the specific techniques that these companies use to connect with recent college graduates, what skills these firms are looking for, and what the hiring process looks like for new millennial employees. I also conducted an extensive online literature search about recruiting educated millennials in the workforce, and I used that information as a basis to form my interview questions. The interviews were meant to confirm or deny that research, but the interviewees also revealed many new trends and insights. I hope that this information will be beneficial not only to college seniors seeking first-time employment, but also to other companies who feel that they are struggling to capture young talent.
ContributorsCapra, Alexandria Luccia (Author) / Kalika, Dale (Thesis director) / Eaton, Kathryn (Committee member) / W. P. Carey School of Business (Contributor) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
Description
Millennials are the group of people that make up the newer generation of the world's population and they are constantly surrounded by technology, as well as known for having different values than the previous generations. Marketers have to adapt to newer ways to appeal to millennials and secure their loyalty since millennials are always on the lookout for the next best thing and will "trade up for brands that matter, but trade down when brand value is weak", it poses a challenge for the marketing departments of companies (Fromm, J. & Parks, J.). The airline industry is one of the fastest growing sectors as "the total number of people flying on U.S. airlines will increase from 745.5 million in 2014 and grow to 1.15 billion in 2034," which shows that airlines have a wider population to market to, and will need to improve their marketing strategies to differentiate from competitors (Power). The financial sector also has a difficult time reaching out to millennials because "millennials are hesitant to take financial risks," as well as downing in college debt, while not making as much money as previous generations (Fromm, J. & Parks, J.). By looking into the marketing strategies, specifically using social media platforms, of the two industries, an understanding can be gathered of what millennials are attracted to. Along with looking at the marketing strategies of financial and airline industries, I looked at the perspectives of these industries in different countries, which is important to look at because then we can see if the values of millennials vary across different cultures. Countries chosen for research to further examine their cultural differences in terms of marketing practices are the United States and England. The main form of marketing that was used for this research were social media accounts of the companies, and seeing how they used the social networking platforms to reach and engage with their consumers, especially with those of the millennial generation. The companies chosen for further research for the airline industry from England were British Airways, EasyJet, and Virgin Atlantic, while for the U.S. Delta Airlines, Inc., Southwest Airlines, and United were chosen. The companies chosen to further examine within the finance industry from England include Barclay's, HSBC, and Lloyd's Bank, while for the U.S. the banks selected were Bank of America, JPMorgan Chase, and Wells Fargo. The companies for this study were chosen because they are among the top five in their industry, as well as all companies that I have had previous interactions with. It was meant to see what the companies at the top of the industry were doing that set them apart from their competitors in terms of social media marketing content and see if there were features they lacked that could be changed or improvements they could make. A survey was also conducted to get a better idea of the attitudes and behaviors of millennials when it comes to the airline and finance industries, as well as towards social media marketing practices.
ContributorsPathak, Krisha Hemanshu (Author) / Kumar, Ajith (Thesis director) / Arora, Hina (Committee member) / W. P. Carey School of Business (Contributor) / Department of Information Systems (Contributor) / Department of Marketing (Contributor) / Hugh Downs School of Human Communication (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
Description
With the retirement of the Baby Boomer generation, the workforce is getting younger. Millennials will soon make up the majority of the workplace, and it is therefore imperative for organizations to understand the values and work expectations of this emerging generation. This thesis examines the importance of employment benefits towards work life balance and work satisfaction to Millennials, and what employers can do to recruit and retain this generation of workers in the current marketplace. The data for this study was collected by surveying MBA students enrolled at the W.P. Carey School of Business at Arizona State University. A total of sixty-eight students completed the survey, forty-five being Millennials and twenty-three members of Generation X. The data was analyzed using various statistical techniques to assess the generational importance of work life balance and its relationship between particular employee benefits and recruitment and retention at organizations.
ContributorsAguilar, Amanda Nicole (Author) / Kalika, Dale (Thesis director) / LePine, Marcie (Committee member) / Barrett, The Honors College (Contributor) / Department of Economics (Contributor) / Department of Management (Contributor)
Created2014-05
Description
The COVID-19 pandemic carries many implications that are resulting in substantial shifts in the way people work, live, and socialize. Interest in the effects of the pandemic on residential mobility and discussions about the short- and long-term impacts on housing preferences have grown. Recent studies have explored the pandemic’s implications for the housing market. Yet, little is known about how COVID-19 is changing people’s housing needs and residential choices.This research narrows the gap in the literature by exploring changing housing preferences in the Phoenix metro area (PMA) among Millennials (i.e., those born between 1981 and 1996; Pew Research Center, 2019). The study uses data from (i) one- on-one interviews with Millennials and other generations, planners, and real estate agents, (ii) the U.S. Census, (iii) Zillow, and (iv) scholarly publications and regional media to investigate the push and pull factors shaping emerging Millennial housing trends in the PMA. This study also investigates the implications of Millennials’ changing residential choices on the PMA housing market, with special attention to impacts on social equity.
The findings suggest that the pandemic has made Millennials reevaluate their residential choices. While this generation's locational housing preferences were strongly motivated by proximity-related factors (Ehlenz et al., 2020; Pfeiffer et al., 2019), telecommuting and online learning resulted in Millennials’ mobility to smaller cities, suburban neighborhoods, and areas far away from jobs and schools. This research also finds that Millennials are becoming more interested in privacy, flexibility in housing, and larger homes that include work and outdoor spaces. Finally, the study reveals concerns about the increasing risk of eviction because of the business shutdowns and employment losses caused by the ongoing health crisis.
Overall, this research suggests that planners and decisionmakers should rethink PMA urban growth policies to avoid continued suburbanization and social justice challenges, such as eviction and foreclosures. It also highlights the positive outcomes of flexible housing as an effective tool for community development. The findings suggest that planners and developers should integrate considerations of generational diversity into housing practice and theory.
ContributorsSaadaoui, Rababe (Author) / Pfeiffer, Deirdre (Thesis advisor) / Ehlenz, Meagan (Committee member) / Jamme, Hue-Tam (Committee member) / Arizona State University (Publisher)
Created2021