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The purpose of this study is to assess the factors that motivate and influence 18-24-year-olds, compared to those of other age groups, to volunteer, specifically in local hospitals. Volunteers play an integral role towards sustaining nonprofit organizations (NPOs). For this reason, volunteers have the potential to impact the success and

The purpose of this study is to assess the factors that motivate and influence 18-24-year-olds, compared to those of other age groups, to volunteer, specifically in local hospitals. Volunteers play an integral role towards sustaining nonprofit organizations (NPOs). For this reason, volunteers have the potential to impact the success and effectiveness of local NPOs including nonprofit hospitals such as Banner Health, Mayo Clinic, and HonorHealth. These hospitals rely on the services provided by volunteers to help facilitate their patient care and achieve their missions. An important component of the hospitals’ volunteer programs must focus on the recruitment and retention of volunteers. According to the Bureau of Labor Statistics, volunteer rates are lowest among 20-24-year-olds. Since most college students encompass the 18-24 age range, understanding the factors that motivate and influence them could indicate why there is a low number of hospital volunteers in this age group. ASU students were surveyed regarding their volunteer history, volunteer motivations, and volunteer constraints. Their responses were compared to survey results from local hospital volunteers to look for significant differences or similarities which are highlighted in this study. A total of 183 ASU students between the ages of 18 and 24 completed the survey, and 58 of those students identified as a prior or current hospital volunteer. Three ASU students participated in a focus group. Out of the five Arizona nonprofit hospitals contacted, only one participated in the study. Banner Thunderbird Medical Center (BTMC) had 34 active hospital volunteers complete the survey. The BTMC volunteers who participated in the study were between 14 and 83 years old with the most common age being 69 years old.
ContributorsFasani, Sophia Maria (Author) / Wang, Lili (Thesis director) / Lyons-Mayer, Michelle (Committee member) / School of Community Resources and Development (Contributor) / School of Life Sciences (Contributor) / Barrett, The Honors College (Contributor)
Created2019-05
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Description
Problems with recruiting and retaining older volunteers have resulted in less than one-quarter of older adults participating in volunteer activities (BLS, 2016). Much emphasis on volunteer motivations have been placed to enhance volunteer engagement among late-midlife and older adults (e.g., Davis et al., 2003). Although career motivations have

Problems with recruiting and retaining older volunteers have resulted in less than one-quarter of older adults participating in volunteer activities (BLS, 2016). Much emphasis on volunteer motivations have been placed to enhance volunteer engagement among late-midlife and older adults (e.g., Davis et al., 2003). Although career motivations have not been shown to predict late-midlife and older adults’ volunteer participation (Planalp & Trost, 2009), there is some empirical evidence supporting the relevance of career domains in later life (Greller, 2006). By reframing volunteering as a compensatory strategy, the purpose of the current study was to evaluate factors, including career-related interests, that affect volunteer satisfaction and commitment among late-midlife and older volunteers.

A series of hypotheses were posited to examine contributions to volunteer satisfaction and to future volunteer commitment, including volunteer motivation and congruence between career interests of volunteers and characteristics of the volunteer activities (volunteer-activity congruence). The online survey contained measures for study variables, including the Volunteer Functional Inventory (volunteer motivations) and Personal Globe Inventory (career interests). Participants (N = 167) were recruited from community and government volunteer programs with the average age of volunteers being 68.65 years old (SD = 9.36; range 50 to 90 years). The majority of volunteers were female (54.5%), White or Caucasian (90.4%), married (58.2%), reported some college experience (96.5%) and were retired (68.9%).

Results from the current study indicated that time volunteering, volunteer motivations, and volunteer-activity congruence did not significantly predict volunteer satisfaction, accounting for 9.2% of the variance. In contrast, the final model did significantly predict volunteer commitment and accounted for 13.1% of the model variance, with altruistic values remaining a significant contributor to volunteer commitment. Findings from the current study highlight inconsistencies noted in previous research regarding volunteer motivations, satisfaction, and commitment. Possible generational influences on altruistic values and volunteerism were also noted. Although volunteer-activity congruence alone was not predictive of volunteer satisfaction or of commitment, results from the study warrant additional investigations in career interests and volunteering among late-midlife and older adults. Limitations of the current study and implications for volunteer recruitment and retention were also discussed.
ContributorsKeaveny, Maureen Kim (Author) / Robinson Kurpius, Sharon E (Thesis advisor) / Tracey, Terence J G (Committee member) / Kinnier, Richard T (Committee member) / Arizona State University (Publisher)
Created2016