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My thesis combines two different perspectives. The first is supply chain management, and the second is volunteering. The inspiration for this topic came from Joy Field's seminar titled "Job Design and Work Allocation for Volunteers in Nonprofit Organizations." My thesis differs from her seminar because I decided to expand her

My thesis combines two different perspectives. The first is supply chain management, and the second is volunteering. The inspiration for this topic came from Joy Field's seminar titled "Job Design and Work Allocation for Volunteers in Nonprofit Organizations." My thesis differs from her seminar because I decided to expand her topic to include all types of organizations, not just non-profits. The idea of relating supply chain and volunteering is appealing because I believe getting the most out of each volunteer's experience and those on the receiving end is very important. Additionally, her seminar appealed to me because I have volunteered before and it relates to my major of supply chain management. Volunteer management relates to supply chain management from an operations perspective. A common objective within supply chain operations is maximizing productivity, resources, and value. Mismanaging people can lead to an increased amount of waste in the form of money, time, and resources. That is why it is important to get the most out of the entire experience in order for both the volunteers and the organization to achieve the most benefit. The purpose of this paper is to describe best practices in volunteer management for organizations to consider. I will explore three phases of the volunteer management process: before, during, and after. Additionally, I will provide a personal volunteer experience and assess its effectiveness. My source material consisted of various research articles and journals, and the end result will be an outline of recommendations for organizations to utilize when using volunteers.
ContributorsCohen, Joshua (Author) / Printezis, Antonios (Thesis director) / Sandell, Paul (Committee member) / Department of Supply Chain Management (Contributor) / School of Sustainability (Contributor) / Barrett, The Honors College (Contributor)
Created2018-12
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The purpose of this study is to assess the factors that motivate and influence 18-24-year-olds, compared to those of other age groups, to volunteer, specifically in local hospitals. Volunteers play an integral role towards sustaining nonprofit organizations (NPOs). For this reason, volunteers have the potential to impact the success and

The purpose of this study is to assess the factors that motivate and influence 18-24-year-olds, compared to those of other age groups, to volunteer, specifically in local hospitals. Volunteers play an integral role towards sustaining nonprofit organizations (NPOs). For this reason, volunteers have the potential to impact the success and effectiveness of local NPOs including nonprofit hospitals such as Banner Health, Mayo Clinic, and HonorHealth. These hospitals rely on the services provided by volunteers to help facilitate their patient care and achieve their missions. An important component of the hospitals’ volunteer programs must focus on the recruitment and retention of volunteers. According to the Bureau of Labor Statistics, volunteer rates are lowest among 20-24-year-olds. Since most college students encompass the 18-24 age range, understanding the factors that motivate and influence them could indicate why there is a low number of hospital volunteers in this age group. ASU students were surveyed regarding their volunteer history, volunteer motivations, and volunteer constraints. Their responses were compared to survey results from local hospital volunteers to look for significant differences or similarities which are highlighted in this study. A total of 183 ASU students between the ages of 18 and 24 completed the survey, and 58 of those students identified as a prior or current hospital volunteer. Three ASU students participated in a focus group. Out of the five Arizona nonprofit hospitals contacted, only one participated in the study. Banner Thunderbird Medical Center (BTMC) had 34 active hospital volunteers complete the survey. The BTMC volunteers who participated in the study were between 14 and 83 years old with the most common age being 69 years old.
ContributorsFasani, Sophia Maria (Author) / Wang, Lili (Thesis director) / Lyons-Mayer, Michelle (Committee member) / School of Community Resources and Development (Contributor) / School of Life Sciences (Contributor) / Barrett, The Honors College (Contributor)
Created2019-05