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Description
While developing and maintaining a connection between a brand and a customer has always been in the forefront of marketers' agendas, it has become an even more pressing goal as digital trends in marketing surface. Although the idea of using rewards to foster consumer-brand connection has been around for decades,

While developing and maintaining a connection between a brand and a customer has always been in the forefront of marketers' agendas, it has become an even more pressing goal as digital trends in marketing surface. Although the idea of using rewards to foster consumer-brand connection has been around for decades, marketers are still struggling to optimize the benefits. How can marketers use rewards to better connect with their customers? Are there certain types of rewards that are more effective than others? Are certain rewards more effective when being implemented under brands of a certain personality type? In a society that values connection and relationship, marketers cannot lose their ability to appreciate customers under digital constraints and to marketplace competition. Through a field study and scenario-based experiment, we explore how and why low conditional vs. high conditional rewards influence consumer-brand connection and the role brand personality plays.
ContributorsBryant, Kelly Amber (Co-author) / Bauer, Madelaine (Co-author) / Lisjak, Monika (Thesis director) / Samper, Adriana (Committee member) / W.P. Carey School of Business (Contributor) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2018-05
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Description
International marketing involves a tricky balance between appealing to foreign cultural values while still creating an authentic message, without using stereotypes or relying on complex cultural notions that might be misunderstood. American and Spanish cultures have famously different paces of life: Americans are thought to value busyness, while Spaniards are

International marketing involves a tricky balance between appealing to foreign cultural values while still creating an authentic message, without using stereotypes or relying on complex cultural notions that might be misunderstood. American and Spanish cultures have famously different paces of life: Americans are thought to value busyness, while Spaniards are thought to prefer leisure time. We conduct two studies to determine to what extent these values hold true among Spanish and American students, and whether these values impact students’ perceptions of marketing messages. The results suggest that the hypothesized values of busyness and leisure time are true, but appealing to these deep and complicated values through marketing does not always work. Globalization is causing consumer preferences around the world to converge, and attempting to apply specific cultural values to new global products in marketing communications can easily backfire. We recommend that instead of attempting to appeal to the cultural values of each international audience, advertisers should consider a more standardized approach by positioning new products similarly across the globe, especially to younger consumers.
ContributorsGiel, Emily (Co-author) / Quintero Pacheco, Diana (Co-author) / Montoya, Detra (Thesis director) / Samper, Adriana (Committee member) / Department of Information Systems (Contributor) / School of International Letters and Cultures (Contributor) / School of Social Transformation (Contributor) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2019-05
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Description
Individuals regularly share information about the leisure activities in which they participate, and often do so in a public manner (e.g., personal biographies, social media). Little research has examined the potential consequences of sharing such information. Across five lab experiments and one quasi-experiment utilizing Twitter data, I demonstrate that when

Individuals regularly share information about the leisure activities in which they participate, and often do so in a public manner (e.g., personal biographies, social media). Little research has examined the potential consequences of sharing such information. Across five lab experiments and one quasi-experiment utilizing Twitter data, I demonstrate that when people share information about participating in multiple leisure activities, others perceive them as having greater eudaimonic (e.g., meaning, fulfillment) and hedonic (e.g., happiness, satisfaction) well-being. These perceptions of well-being, and particularly eudaimonic well-being, have important positive implications, even in domains where leisure activities might be expected to serve as a negative signal. Specifically, individuals perceived as having higher eudaimonic well-being are viewed as more appealing in professional contexts. This effect is attenuated if the activities themselves are associated with lower well-being. The present research reveals the ironic effect that highlighting how one spends time outside work can increase one’s professional standing. I further demonstrate that well-being is not simply a positive outcome for individuals but can be a diagnostic tool utilized in interpersonal relationships, including professional relationships.
ContributorsDaniels, Michelle Elizabeth (Author) / Morales, Andrea C (Thesis advisor) / Samper, Adriana (Thesis advisor) / Mandel, Naomi (Committee member) / Luce, Mary Frances (Committee member) / Kristofferson, Kirk (Committee member) / Arizona State University (Publisher)
Created2021