The Facebook Revolution: A Case Study in the Need for New Forms of Social Responsibility in the Way Private Owners Manage Essential Public Services.
This paper uses Facebook as a case study for other technological and social media companies given factors presented by the Digital Age. Three different pillars are used to analyze the company. First an examination of the manipulation of users on Facebook by Russian actors is presented. Next, the paper examines whether Facebook is promoting civic participation for good. Lastly, an analyzation of the rising trend of hate speech and extremists using the site is presented. This examination of Facebook then posed three questions regarding companies in the Digital Age as a whole. The first was "What is the extent of Corporate Social Responsibility in the Digital Age?" The second was, "What special obligations do for-profit companies have when it comes to safeguarding the privacy of individuals, or at least insuring that their stored information does not harm them?". The last question presented was, "How Can the Profit Motive and Corporate Morality Co-Exist in the Digital Age?" The findings of this case study showed that due to different factors that are presented in the Digital Age, these ideals of Corporate Social Responsibility, Privacy and Corporate Morality may be even more challenging to uphold during this Age of Information. Due to this fact, companies such as Facebook have an even greater responsibility to abide by these ideals of Corporate Social Responsibility, Privacy and Corporate Morality. This is because of an even larger potential for negative effects due to technological change. Regardless of the possibility for regulation by government, third-party organization or by the organizations themselves, Digital Age Corporations have the duty to protect their users from harm and maintain these three ideals.