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The Americans with Disabilities Act (ADA) of 1990 is a civil rights law that protects the rights of people with disabilities. Within InnovationSpace, my team and I investigated the problems of ADA regulations within hotels. Despite how the ADA is meant to prevent discrimination from occurring, many disabled people still

The Americans with Disabilities Act (ADA) of 1990 is a civil rights law that protects the rights of people with disabilities. Within InnovationSpace, my team and I investigated the problems of ADA regulations within hotels. Despite how the ADA is meant to prevent discrimination from occurring, many disabled people still face problems today in hotels from inconveniences to ADA regulation violations. As said in the mission statement of the hotel project in InnovationSpace, going where you want, when you want and with whom you want, is a basic human right that everyone deserves to enjoy, so it is essential that people with disabilities are properly accommodated. Being intrigued of the expectations and reality of ADA compliance found in hotels, I decided to further investigate this gap.

ContributorsMai, Emily (Author) / Heller, Cheryl (Thesis director) / Reeves, James Scott (Committee member) / Department of Information Systems (Contributor) / Barrett, The Honors College (Contributor)
Created2021-05