Matching Items (7)
Description
Effective collection and dissemination of project information, including best practices, help increase the likelihood of project performance and are vital to organizations in the architecture-engineering-construction (AEC) industry. Best practices can help improve project performance, yet these practices are not universally implemented and used in the industry, due to the following: 1) not all practices are applicable to every project or organization, 2) knowledge lost in organizational turnover which leads to inconsistent collection and implementation of best practices and 3) the lack of standardized processes for best practice management in an organization.
This research, sponsored by National Academy of Construction, the Construction Industry Institute and Arizona State University, used structured interviews, a Delphi study and focus groups to explore: 1) potential benefit and industry interest in an open repository of best practices and 2) important elements of a framework/model that guides the creation, management and sustainment of an open repository of best practices.
This dissertation presents findings specifically exploring the term "Practices for Excellence", its definition, elements that hinder implementation, the potential value of an open online repository for such practices and a model to develop an open repository.
This research, sponsored by National Academy of Construction, the Construction Industry Institute and Arizona State University, used structured interviews, a Delphi study and focus groups to explore: 1) potential benefit and industry interest in an open repository of best practices and 2) important elements of a framework/model that guides the creation, management and sustainment of an open repository of best practices.
This dissertation presents findings specifically exploring the term "Practices for Excellence", its definition, elements that hinder implementation, the potential value of an open online repository for such practices and a model to develop an open repository.
ContributorsBosfield, Roberta Patrice (Author) / Gibson, Edd (Thesis advisor) / Chester, Mikhail (Committee member) / Parrish, Kristen (Committee member) / Sullivan, Kenneth (Committee member) / Arizona State University (Publisher)
Created2014
Description
The marketing and development of solutions has become an increasingly important concept in both marketing practice and theory. Recent conceptual work has defined solutions as sets of products and services that allow customers to achieve customized outcomes. Although the definition of a solution is becoming clearer, the process through which solution value is generated is still opaque. The purpose of this study was to add clarity to both marketing theory and practice by examining the solution value co-creation process in depth. Service-dominant logic, the relational view, service value co-creation, and theories of organizational learning and knowledge were the basis for this examination. Social capital was also examined to determine how these important relational concepts are involved in solution development. The study was conducted in four separate phases using a multi-method approach of quantitative surveys, qualitative surveys, and depth interviews. A large, multinational educational firm provided the context for the study which included access to their solution sales force and customer base. Quantitative data was collected from 97 key informants across 182 different customer opportunities for both new and existing solution engagements. Qualitative data was also collected from 71 respondents to provide a mixed-method triangulation of how solution value is created. Overall, the study provided strong support to the idea that knowledge sharing between solution providers and their customers plays a pivotal role in the co-creation of solution value.
ContributorsSellman, Collin (Author) / Hutt, Michael (Thesis advisor) / Kumar, Ajith (Committee member) / Walker, Beth (Committee member) / Arizona State University (Publisher)
Created2011
Description
Drawing on a wide variety of literature from social constructionism, communities of practice and knowledge management this study brings to light the kind of support teachers will need in order to be able to use a knowledge construction model to develop a continual learning process for arts integration. Arts integration is a highly effective instructional strategy that brings active engagement, problem solving and higher levels of cognition to students. However arts integration is not easy work. It takes a great deal of planning and collaboration. In this action research study, I take the perspective of a social artist, a facilitator, who offers a framework for a group of teacher participants to dialogue, collaborate and share ideas and skills to develop arts integrated products to share with others. Utilizing a mixed methodology approach, the findings of this action research study revealed that the intervention had a positive impact on the participants. Though there were some set backs, participants reported more dialogue and shared experiences about arts integration on a daily basis, more dialogue about new arts integrate ideas, and an increased sense of collaboration in developing arts integrated products. Furthermore, the Knowledge Construction Model (KCM) concept had strength as a potential professional development model for teachers and schools interested in growing their arts integration practices.
ContributorsBenson, Robert Jason (Author) / Beardsley, Audrey (Thesis advisor) / Serafini, Frank (Committee member) / Santarelli, Denton (Committee member) / Arizona State University (Publisher)
Created2011
Description
Regional differences of inventive activity and economic growth are important in economic geography. These differences are generally explained by the theory of localized knowledge spillovers, which argues that geographical proximity among economic actors fosters invention and innovation. However, knowledge production involves an increasing number of actors connecting to non-local partners. The space of knowledge flows is not tightly bounded in a given territory, but functions as a network-based system where knowledge flows circulate around alignments of actors in different and distant places. The purpose of this dissertation is to understand the dynamics of network aspects of knowledge flows in American biotechnology. The first research task assesses both spatial and network-based dependencies of biotechnology co-invention across 150 large U.S. metropolitan areas over four decades (1979, 1989, 1999, and 2009). An integrated methodology including both spatial and social network analyses are explicitly applied and compared. Results show that the network-based proximity better defines the U.S. biotechnology co-invention urban system in recent years. Co-patenting relationships of major biotechnology centers has demonstrated national and regional association since the 1990s. Associations retain features of spatial proximity especially in some Midwestern and Northeastern cities, but these are no longer the strongest features affecting co-inventive links. The second research task examines how biotechnology knowledge flows circulate over space by focusing on the structural properties of intermetropolitan co-invention networks. All analyses in this task are conducted using social network analysis. Evidence shows that the architecture of the U.S. co-invention networks reveals a trend toward more organized structures and less fragmentation over the four years of analysis. Metropolitan areas are increasingly interconnected into a large web of networked environment. Knowledge flows are less likely to be controlled by a small number of intermediaries. San Francisco, New York, Boston, and San Diego monopolize the central positions of the intermetropolitan co-invention network as major American biotechnology concentrations. The overall network-based system comes close to a relational core/periphery structure where core metropolitan areas are strongly connected to one another and to some peripheral areas. Peripheral metropolitan areas are loosely connected or even disconnected with each other. This dissertation provides empirical evidence to support the argument that technological collaboration reveals a network-based system associated with different or even distant geographical places, which is somewhat different from the conventional theory of localized knowledge spillovers that once dominated understanding of the role of geography in technological advance.
ContributorsLee, Der-Shiuan (Author) / Ó Huallacháin, Breandán (Thesis advisor) / Anselin, Luc (Committee member) / Kuby, Michael (Committee member) / Lobo, Jose (Committee member) / Arizona State University (Publisher)
Created2011
Description
Enterprise Resource Planning systems (ERP systems) are business systems that combine data from across a company into one streamlined database (Bradford, 2015). ERP systems are intended to make people’s lives easier and more convenient in the workplace, but they can be cumbersome to deal with for employees, even those with experience. This thesis aims to understand and offer solutions to three key problems in using and implementing ERP systems, incorrect implementation, a lack of proper resources, and low motivation. It offers a framework of three solutions that are easy to implement and maintain. The first is to offer proper change management because “Change management is the body of knowledge that addresses change within the context of an organization,” (Bradford, 2015). The second is to understand employees as individuals with unique backgrounds and learning styles. Finally, the third is to implement an easily searchable database of common questions and issues that arise when using the ERP system, but for each individual department. These are then applied to the transition of Blackboard to Canvas at Arizona State University with a short informal survey that was sent out to faculty members. Lastly, this thesis describes how to motivate employees to want to use these solutions and changes.
ContributorsMeyer, Alexa (Author) / Matthew, Sopha (Thesis director) / Edgard, Luque (Committee member) / Department of Information Systems (Contributor) / Barrett, The Honors College (Contributor)
Created2019-05
Description
In the past, Industrial Engineering/Engineering Management Capstone groups have not provided adequate documentation of their project data, results, and conclusions to both the course instructor and their project sponsors. The goal of this project is to mitigate these issues by instituting a knowledge management system with one of ASU’s cloud storage tools, OSF, and by updating course rubrics to reflect knowledge sharing best practices. This project used existing research to employ tactics that promote the long-term use of this system. In addition, data specialists from ASU Library’s Research and Data Management department were involved.
ContributorsWade, Alexis Nicole (Author) / Juarez, Joseph (Thesis director) / Gel, Esma (Committee member) / Industrial, Systems & Operations Engineering Prgm (Contributor) / Barrett, The Honors College (Contributor)
Created2019-12
Description
Knowledge Management Systems have been actively promoted for decades within organizations but have frequently failed to be used. Recently, deployments of enterprise social networking platforms used for knowledge management have become commonplace. These platforms help harness the knowledge of workers by serving as repositories of knowledge as well as directories of knowledge holders. As with prior systems, a key challenge faced by organizations is how to initiate and maintain a minimum level of knowledge contributions. Existing IS literature on the causes of knowledge contributions shows conflicting findings. This work suggests that human factors, social networking platform technology and community factors, and environments internal to organizations are each necessary for understanding the causes of knowledge contributions. This work presents three studies that: 1) develop a framework for the analysis of knowledge contributions via social networking platforms, 2) demonstrate the impacts of different incentives and managerial controls, and 3) extend our understanding of group-level influences within organizations. With a better understanding of what drives knowledge contributions in a social networking platform used in organizations, we are better prepared as researchers to engage in research that reduces inconsistencies in the knowledge management literature, as well as more able to assist practitioners in designing optimal conditions for knowledge sharing within organizations.
ContributorsKettles, Degan (Author) / St. Louis, Robert (Thesis advisor) / David, Julie S (Thesis advisor) / Steinbart, Paul J (Committee member) / Kulkarni, Uday (Committee member) / Arizona State University (Publisher)
Created2012