Matching Items (92)
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This research examines the use of innovative mechanisms for encouragement of citizen participation in the governance, policy, and decision making processes using case studies of Washington, DC, the United States and Seoul, South Korea for comparison. The research illustrates ways of encouraging development of citizen participation using innovative mechanisms

This research examines the use of innovative mechanisms for encouragement of citizen participation in the governance, policy, and decision making processes using case studies of Washington, DC, the United States and Seoul, South Korea for comparison. The research illustrates ways of encouraging development of citizen participation using innovative mechanisms through comparative study. This research used a comparative case study of the two cities which focuses on how the two governments apply ICTs and foster citizen participation, what similarities and differences there are between the two city governments' performance and practices, and what may cause these similarities and differences. For the research, websites and citizen participation practices of Washington, DC and Seoul using innovative technologies - Citizen Summit and Seoul Oasis - are reviewed and compared using the categories of general capacity, actor, legal aspect, management, and evaluation. As capitals of the United States and South Korea, Washington, DC and Seoul lead the encouragement of citizen participation, and the two cities' specific practices are recognized as exemplary. The findings describe encouragement of citizen participation using innovative technologies in governance, policy, and decision making processes of Washington, DC and Seoul as well as similarities and differences. Both cities commonly use Government 2.0. Through Government 2.0, citizens can participate and influence the results and effects of policy. Also, governments secure transparency, legitimacy, and efficiency through direct communication with citizens. The study illustrates how citizen participation using innovative technologies can support civic engagement in local government. Strong leadership of the mayor is a common driving force of the two cities in initiating and implementing the Citizen Summit and Seoul Oasis. Different contexts of the two cities influence ways to initiate and utilize innovative technologies. Washington, DC implemented a practice combining public meeting and small group discussion using innovative technologies. On the other hand, Seoul initiated a new citizen participation practice based on the Internet. The results of the research show that innovative mechanisms allow adopting new government-citizen relationships in both cities.
ContributorsChung, So Yoon (Author) / Cayer, N. Joseph (Thesis advisor) / Svara, James H. (Committee member) / Lan, Gerald Z (Committee member) / Arizona State University (Publisher)
Created2011
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Over the past forty years the nonprofit sector has experienced a steady rise in the professionalization of its employees and its operations. Some have argued that this trend is in large part a reaction to the requirements foisted upon the nonprofit sector through the passage of the Tax Reform Act

Over the past forty years the nonprofit sector has experienced a steady rise in the professionalization of its employees and its operations. Some have argued that this trend is in large part a reaction to the requirements foisted upon the nonprofit sector through the passage of the Tax Reform Act of 1969. While some scholars have detailed a number of unintended consequences that have resulted from this trend toward professionalization, in general scholars and practitioners have accepted it as a necessary step along the path toward ensuring that service is administered in an accountable and responsible manner. I analyze the contemporary trend in professionalization of the nonprofit sector from a different angle--one which seeks to determine how the nonprofit sector came to problematize the nature of its service beginning in the early twentieth century, as well as the consequences of doing so, rather than reinforce the existing normative arguments. To this end, I employ an "analytics of government" from an ethical and political perspective which is informed by Michel Foucault's conception of genealogy, as well as his work on governing rationalities, in order to reveal the historical and political forces that contribute to the nonprofit sector's professionalization and that shape its current processes, institutions, and norms. I ultimately argue that these forces serve to reinforce a broad movement away from the charitable impulse that motivates individuals to engage in personal acts of compassion and toward a philanthropic enterprise by which knowledge is rationally applied toward reforming society rather than aiding individuals. This movement toward institutional philanthropy and away from individual charity supplants the needs of the individual with the needs of the organization. I then apply this analysis to propose an alternate governing model for the nonprofit sector--one that draws on Foucault's exploration of ancient writings on love, self-knowledge, and governance--in order to locate a space for the individual in nonprofit life.
ContributorsSandberg, Billie (Author) / Catlaw, Thomas J (Thesis advisor) / Denhardt, Janet V (Committee member) / Hall, John S. (Committee member) / Arizona State University (Publisher)
Created2011
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This dissertation examines the performance of various federal departments on the success of their integration of personnel based on race and gender. It determines if there are variations in the success rate and explores the reasons for the variations based on the literature review and data analysis. The data used

This dissertation examines the performance of various federal departments on the success of their integration of personnel based on race and gender. It determines if there are variations in the success rate and explores the reasons for the variations based on the literature review and data analysis. The data used are federal employee data compiled by the U.S. Office of Personnel Management, Merit System Protection Board, and the Equal Employment Opportunity Commission through use of personnel surveys from 1979 through 2002 and annual reports. The study uses a cross-sectional model to test whether women and minorities in General Schedule grades 13 -15 have benefited from the implementation of Affirmative Action policy in their prospective agency over time. The effect of department size and affirmative action on the success rate of women and minorities was observed. The data shows that women at the GS 13 -15 grades have made significant gains in their participation rates at all of the departments within the study from 1979 - 2002. The gains made by minorities at the GS 13 -15 grades were not at the same rate as women. In several departments, the participation rates were either flat or decreased. The regression model showed that there is a linear relationship between the success of women and the success of minorities at the GS 13 -15 grade levels within federal departments.
ContributorsSaunders, Romona (Author) / Cayer, Joseph (Thesis advisor) / Alozie, Nicholas (Thesis advisor) / Lan, Gerald Z (Committee member) / Arizona State University (Publisher)
Created2011
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This study is designed to understand the patterns of selection, preparation, retention and graduation of undergraduate pre-licensure clinical nursing students in the College of Nursing and Health Innovation at Arizona State University enrolled in 2007 and 2008. The resulting patterns may guide policy decision making regarding future cohorts in this

This study is designed to understand the patterns of selection, preparation, retention and graduation of undergraduate pre-licensure clinical nursing students in the College of Nursing and Health Innovation at Arizona State University enrolled in 2007 and 2008. The resulting patterns may guide policy decision making regarding future cohorts in this program. Several independent variables were examined including grades earned in prerequisite courses; replacement course frequency; scores earned on the Nurse Entrance Test (NET); the number of prerequisite courses taken at four-year institutions; race/ethnicity; and gender. The dependent variable and definition of success is completion of the Traditional Pre-licensure Clinical Nursing Program in the prescribed four terms. Theories of retention and success in nursing programs at colleges and universities guide the research. Correlational analysis and multiple logistic regression revealed that specific prerequisite courses--Human Nutrition, Clinical Healthcare Ethics, and Human Pathophysiology--as well as race/ethnicity, and gender are predictive of completing this program in the prescribed four terms.
ContributorsHerrera, Cheryl (Author) / Danzig, Arnold (Thesis advisor) / Cayer, Jospeh (Committee member) / Grando, Victoria (Committee member) / Arizona State University (Publisher)
Created2012
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Government performance and accountability have grown to be predominant areas within public administration literature over the last forty years. The research presented in this dissertation examines the relationship between citizen satisfaction and local government performance. Citizen review of service delivery provides vital feedback that facilitates better resource management within local

Government performance and accountability have grown to be predominant areas within public administration literature over the last forty years. The research presented in this dissertation examines the relationship between citizen satisfaction and local government performance. Citizen review of service delivery provides vital feedback that facilitates better resource management within local government. Using data from a single jurisdiction, two aspects of citizen satisfaction are reviewed. This includes citizen review of overall city performance, and citizen satisfaction with individual service delivery. Logit regression analysis is used to test several factors that affect citizen evaluation of service delivery in local government, while ordinary least squares regression is used to test the relationship between personal factors and citizen evaluation of specific local services. The results generated four major findings that contribute to the scholarly body of knowledge and local government knowledge application. First, citizens who are predisposed to supporting the local jurisdiction are more likely to rate service delivery high. Second, customer service is important. Third, those who experience government services similarly will collectively react similarly to the service experience. Finally, the length of residency has an impact on satisfaction levels with specific services. Implications for the literature as well as for practice are discussed.
ContributorsMcNamara, Catherine (Author) / Alozie, Nicholas O (Thesis advisor) / Cayer, Joseph (Thesis advisor) / Lucio, Joanna (Committee member) / Arizona State University (Publisher)
Created2012
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In 2008, South Korea suffered a great loss of public trust in government. Since May 2, 2008, street protests against U.S. beef imports and the April 2008 beef agreement continued for more than 100 days. These public protests started with peaceful candlelight vigils but some of them turned violent in

In 2008, South Korea suffered a great loss of public trust in government. Since May 2, 2008, street protests against U.S. beef imports and the April 2008 beef agreement continued for more than 100 days. These public protests started with peaceful candlelight vigils but some of them turned violent in the end of May. According to a white paper on the protests published by the Seoul Central District Prosecutors' Office, for 106 days from May 2 until Aug. 15, there were 2,398 separate rallies drawing 932,000 people. Among them, 1,476 protesters were indicted for participating in illegal and violent protests. 100 police officers suffered serious injuries and 401 light ones. 88 civilians were seriously injured. The South Korean National Assembly had to remain idle for more than 80 days due to numerous political debates and the approval rating of President Myung-Bak Lee plummeted from 40 percent range to near 20 percent during the protest period. This Dissertation started from a question of why people were so angry against their government. The whole process of the U.S.-South Korea Beef negotiation was reviewed, focusing on whether or not Korean government and its negotiators tried to make a domestic agreement with people. For the purpose, this dissertation developed an integrated framework by the combination of the two level-game theory with the advocacy coalition framework. The framework was also used to investigate the effect of external factors outside the Korean policy-making system of the beef negotiation. The framework reviewed win-set changes of both countries, especially focusing on the change of Korean win-set size. Then, the whole process of the beef negotiation in the dissertation framework was interpreted in the aspect of the New Public Service. This interpretation gave the dissertation the theoretical importance, showing the way in which the interpretation contributed to the decision-making theory. Findings in the dissertation revealed that there was a deep disagreement between what Korean government wanted and what Korean people actually desired. Finally, this dissertation considered how public administrators could increase communication with their people in the Korean policy-making system. Janet and Robert Denhardt's shared values approach to the public interest and the decision-making process would be one answer.
ContributorsJung, Yoon Seok (Author) / Denhardt, Robert B. (Thesis advisor) / Denhardt, Janet V (Committee member) / Lan, Zhiyong G (Committee member) / Arizona State University (Publisher)
Created2012
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Public risk communication (i.e. public emergency warning) is an integral component of public emergency management. Its effectiveness is largely based on the extent to which it elicits appropriate public response to minimize losses from an emergency. While extensive studies have been conducted to investigate individual responsive process to emergency risk

Public risk communication (i.e. public emergency warning) is an integral component of public emergency management. Its effectiveness is largely based on the extent to which it elicits appropriate public response to minimize losses from an emergency. While extensive studies have been conducted to investigate individual responsive process to emergency risk information, the literature in emergency management has been largely silent on whether and how emergency impacts can be mitigated through the effective use of information transmission channels for public risk communication. This dissertation attempts to answer this question, in a specific research context of 2009 H1N1 influenza outbreak in Arizona. Methodologically, a prototype agent-based model is developed to examine the research question. Along with the specific disease spread dynamics, the model incorporates individual decision-making and response to emergency risk information. This simulation framework synthesizes knowledge from complexity theory, public emergency management, epidemiology, social network and social influence theory, and both quantitative and qualitative data found in previous studies. It allows testing how emergency risk information needs to be issued to the public to bring desirable social outcomes such as mitigated pandemic impacts. Simulation results generate several insightful propositions. First, in the research context, emergency managers can reduce the pandemic impacts by increasing the percent of state population who use national TV to receive pandemic information to 50%. Further increasing this percent after it reaches 50% brings only marginal effect in impact mitigation. Second, particular attention is needed when emergency managers attempt to increase the percent of state population who believe the importance of information from local TV or national TV, and the frequency in which national TV is used to send pandemic information. Those measures may reduce the pandemic impact in one dimension, while increase the impact in another. Third, no changes need to be made on the percent of state population who use local TV or radio to receive pandemic information, and the frequency in which either channel is used for public risk communication. This dissertation sheds light on the understanding of underlying dynamics of human decision-making during an emergency. It also contributes to the discussion of developing a better understanding of information exchange and communication dynamics during a public emergency and of improving the effectiveness of public emergency management practices in a dynamic environment.
ContributorsZhong, Wei (Author) / Lan, Zhiyong (Thesis advisor) / Kim, Yushim (Committee member) / Corley, Elizabeth (Committee member) / Lant, Timothy (Committee member) / Jehn, Megan (Committee member) / Arizona State University (Publisher)
Created2012
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Achieving high performance is a crucial issue in modern organizations including public, for-profit, and nonprofit even though there is no consensus about what performance means. How to obtain resources is important for boosting organizational performance. Furthermore, resource acquisition capacity is closely associated with the survival of modern nonprofit organizations. Resource

Achieving high performance is a crucial issue in modern organizations including public, for-profit, and nonprofit even though there is no consensus about what performance means. How to obtain resources is important for boosting organizational performance. Furthermore, resource acquisition capacity is closely associated with the survival of modern nonprofit organizations. Resource Dependence Theory (RDT) notes that dependence on critical resources influences diverse actions and behavior of organizations. The study examines the relationship among Resource Dependence Patterns (RDPs), organizational behavior, and organizational performance in nonprofit organizations. This study introduces five dimensions of RDPs (the appearance of the resource inflow): resource dependency, resource diversity, resource uncertainty, resource abundance, and resource competitiveness. This research suggests that a nonprofit's RDPs affect its behavior, performance, and survival. A main research question can be phrased as: How are RDPs of nonprofit organizations related to organizational behavior and performance? Data are mainly gathered from financial officers, managers, and directors in the nonprofit sector. Multivariate data analytic techniques including factor analysis, multiple regression analysis, and path analysis are used for testing the proposed hypotheses and answering the research question. The empirical findings reveal that the Resource Dependence Patterns directly or indirectly affect organizational behavior and performance in nonprofit organizations. Resource dependency (where resources come from) has substantive and wide impacts on the overall nonprofits' behavior and structures. High dependency on government funding (high resource dependency) is positively associated with organizational hierarchy and frequent goal changes; on the other hand, it has a negative effect on participatory decision making. This study suggests that goal clarity has the strongest direct impact on nonprofits' performance. Clear organizational goals increase the likelihood that nonprofits show a higher level of performance. The paths of both resource diversity and resource competitiveness also have direct impacts on organizational performance and their impacts are statistically robust. Path analysis verifies the fact that the other three RDP variables account for organizational performance via organizational behavior variables (indirect causality on performance). This study of RDPs, behavior, and performance contributes practically to the effective management of nonprofit organizations and contributes to consolidating and expanding Resource Dependence Theory (RDT). In addition, the information about resource dependence patterns will help funders including governments, foundations, and individual donors to understand the fiscal environment that an organization faces.
ContributorsSeo, JungWook (Author) / Cayer, N.Joseph (Thesis advisor) / Lan, G. Zhiyong (Thesis advisor) / Shangraw, Ralph Frederick (Committee member) / Arizona State University (Publisher)
Created2011
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ABSTRACT This multi-case study research, using qualitative and quantitative methods, examines, compares, and validates the traits, behaviors, and formulas for success utilized by four experienced, long-term, exemplary executives who lead nonprofit organizations (NPOs) that serve homeless and "at risk" populations. Service longevity is a measure of success in this study

ABSTRACT This multi-case study research, using qualitative and quantitative methods, examines, compares, and validates the traits, behaviors, and formulas for success utilized by four experienced, long-term, exemplary executives who lead nonprofit organizations (NPOs) that serve homeless and "at risk" populations. Service longevity is a measure of success in this study and each leader subject must have served a minimum of five years at their NPO to participate, though most have been leading their respective NPOs far longer. An NPO leader affects not only an organization but individual constituents and the entire community. Each leader subject is considered successful by numerous constituents and the community. Anyone is at risk for homelessness and its effects on the entire community are boundless. Traits and formulas for success are measured using three surveys: Kouzes & Posner's 360 LPI and Most Admired Characteristics surveys and Cialdini's Influence IQ Test. Additional data sources are personal interviews, organizational 990s, annual reports, and other financial and programmatic data. The instruments for data analysis are a Likert 7 Point Importance Scale used for the program and organizational evaluations by NPO professional outside raters and the Strategic Plan. Analytic tools are the Pearson Product Moment Correlations, the organization's 990s, a 3 year annual report comparison, and participant observation. This study measures the leaders against the ideal. One common theme among all the leaders is consistency, one of Cialdini's Six Principles of Influence; ii
ContributorsOstrom, Martha (Author) / Cayer, N. Joseph (Thesis advisor) / Cialdini, Robert B. (Committee member) / Schlacter, John L (Committee member) / Arizona State University (Publisher)
Created2011
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Extant evaluation studies of the Bayh-Dole Act of 1980 have focused primarily on its effects on the pace of innovation and on the norms and practices of academic research but neglected other public values. Seeking to redress this shortcoming, I begin by examining Bayh-Dole with respect to other relevant public

Extant evaluation studies of the Bayh-Dole Act of 1980 have focused primarily on its effects on the pace of innovation and on the norms and practices of academic research but neglected other public values. Seeking to redress this shortcoming, I begin by examining Bayh-Dole with respect to other relevant public values following the Public Value Failure approach. From that analysis, equity emerges as a pressing issue. I define equity issues, in a loosely Rawlsian sense, as situations of unfair distribution of political power and economic resources. My analysis identifies a business model of offices of technology transfer--that I call "nurturing start-ups"--that is likely to become a standard of practice. This model can foster either firm competition or concentration in emerging industries and will therefore have an impact on the distribution of economic benefits from innovation. In addition, political influence to reform Bayh-Dole is allocated disproportionately in favor of those who stand to gain from this policy. For instance, elite universities hold a larger share of the resources and voice of the university system. Consequently, adjusting the nurturing start-ups model to foster competition and increasing cooperation among universities should lead to a more equitable distribution of economic benefits and political voice in technology transfer. Conventional policy evaluation is also responsible for the neglect of equity considerations in Bayh-Dole studies. Currently, "what is the policy impact?" can be answered far more systematically than "why the impact matters?" or "is this policy designed and implemented legitimately?" The problem lies with the consequentialist theory of value that undergirds evaluation. Hence, I propose a deontological theory of evaluation to reaffirm the discipline's commitment to democratic policy making.
ContributorsValdivia, Walter (Author) / Guston, David H. (Thesis advisor) / Sarewitz, Daniel (Committee member) / Bozeman, Barry (Committee member) / Arizona State University (Publisher)
Created2011